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opentext3.6
Cloud Business Analyst
Waterloo
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Rating Highlights
Compensation & Benefits : 3.3
Culture & Values : 3.5
Career Opportunities : 3.2
Work/Life Balance : 3.7
Job & Company Insights
Job Type : Full-time
Job Function : business analyst
Industry : Information Technology
Size : 10000+ Employees
Job
OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

Work with talented team members as you own and lead the process and activities around collection, analysis and reporting metrics key to our growth and the delivery of all OpenText Cloud Services. Be the go-to expert when C-Level Leaders and others in Engineering, Cloud Services and Cloud Operations require concise information in order to make critical decisions.

The Opportunity :
Exciting opportunity to work closely with the Cloud Services Support and Cloud Operations Teams to provide business analysis and reporting to Management and Executive Leadership. This position will establish ownership of metrics and leadership of reporting efforts across functional lines and will also support many ongoing and new initiatives on an ad hoc basis. You will work closely with a broad group of partners across the organization.

Have a direct impact on executive decisions as OpenText continues our growth as we assist our clients to rethink the future of their businesses. You will fill and grow a critical role to both provide analysis, metrics and reports to Executive Leadership and provide critical growth metrics and analysis of the sales pipeline to the Cloud Operations Team, so leadership understands how and when to grow our infrastructure in response to the growing needs of our clients.

You Are Great At :
Critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and distinguishing user requests from the underlying true needs
Building executive level reports and presentations based on information and data gathered from multiple sources
Building relationships with Cross Functional Teams, including Cloud Services and Sales Support teams, for gathering metrics
Collaborating with Cloud Services and Sales Support teams and leadership on a weekly, monthly and quarterly cycle on the collection of metrics for executive leadership reporting
Owning and improving the process; conducting analysis and creating/updating reports
Performing ad hoc analysis as requested

What It Takes :
Experience in an analytic or business process role
Excellent verbal and written communication skills including the ability to present complex information in simple language to non-technical and technical executive audiences
Ability to analyze and resolve problems; must be decisive and action-oriented
Ability to establish effective working relationships with business partners, supervisors and peers
Experience analyzing and interpreting data, and communicating those findings to business partners, supervisors, and peers
Experience and proficiency with Salesforce.com and Microsoft Office including MS Word, MS Excel and MS PowerPoint

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accomodationrequests@opentext.com .
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