How to Build a Diversity, Equity & Inclusion Program | Glassdoor

A Guide for Employers

How to Build a Diversity, Equity & Inclusion Program

What You'll Learn

  • Why Diversity & Inclusion (D&I) matters more than ever
  • Why there’s a link between strong D&I and business performance
  • What Glassdoor® is doing to further Diversity, Equity & Inclusion
  • How to put a D&I program in place at your company
  • Why it’s so important to set aggressive, transparent goals around D&I
  • How to get started auditing your internal D&I numbers
  • Best practices for leveraging Glassdoor's diversity and inclusion products

Why a Diversity, Equity & Inclusion Program Is Critical to Your Company’s Success

Why Diversity & Inclusion (D&I) matters more than ever

We’ve known for a long time that strong diversity and inclusion within companies is a powerful enabler of business performance. A 2018 Boston Consulting Group study found that companies with more diverse management teams have 19% higher revenues due to innovation. This finding was especially significant for companies and industries where growth depends on innovation. It proves that diversity is not just an arbitrary number to meet, but that it’s actually critical for business success. And new research from McKinsey shows that companies whose leaders welcome diverse talents and include multiple perspectives are likely to emerge from the pandemic crisis stronger. If companies do not prioritize D&I  (also known as DEI for Diversity, Equity & Inclusion)  during the crisis, the impact will be felt not just on the bottom line but will exacerbate inequalities in the long term1. 

Companies making real progress in their efforts to boost diversity have done so by adopting systematic, business-led approaches that actively pursue:

  • Ensuring the representation of diverse talent
  • Strengthening leadership accountability and capabilities for D&I
  • Enabling equality of opportunity through fairness and transparency 
  • Promoting openness and tackling microaggressions 
  • Fostering belonging through unequivocal support for diversity in its many forms

Change is Slow – transformation will take time

Why a Diversity, Equity & Inclusion Program Is Critical to Your Company’s Success

Why Diversity & Inclusion (D&I) matters more than ever

We’ve known for a long time that strong diversity and inclusion within companies is a powerful enabler of business performance. A 2018 Boston Consulting Group study found that companies with more diverse management teams have 19% higher revenues due to innovation. This finding was especially significant for companies and industries where growth depends on innovation. It proves that diversity is not just an arbitrary number to meet, but that it’s actually critical for business success. And new research from McKinsey shows that companies whose leaders welcome diverse talents and include multiple perspectives are likely to emerge from the pandemic crisis stronger. If companies do not prioritize D&I  (also known as DEI for Diversity, Equity & Inclusion)  during the crisis, the impact will be felt not just on the bottom line but will exacerbate inequalities in the long term1. 

Companies making real progress in their efforts to boost diversity have done so by adopting systematic, business-led approaches that actively pursue:

  • Ensuring the representation of diverse talent
  • Strengthening leadership accountability and capabilities for D&I
  • Enabling equality of opportunity through fairness and transparency 
  • Promoting openness and tackling microaggressions 
  • Fostering belonging through unequivocal support for diversity in its many forms

Change is Slow – transformation will take time

Why a Diversity, Equity & Inclusion Program Is Critical to Your Company’s Success

Why Diversity & Inclusion (D&I) matters more than ever

We’ve known for a long time that strong diversity and inclusion within companies is a powerful enabler of business performance. A 2018 Boston Consulting Group study found that companies with more diverse management teams have 19% higher revenues due to innovation. This finding was especially significant for companies and industries where growth depends on innovation. It proves that diversity is not just an arbitrary number to meet, but that it’s actually critical for business success. And new research from McKinsey shows that companies whose leaders welcome diverse talents and include multiple perspectives are likely to emerge from the pandemic crisis stronger. If companies do not prioritize D&I  (also known as DEI for Diversity, Equity & Inclusion)  during the crisis, the impact will be felt not just on the bottom line but will exacerbate inequalities in the long term1. 

Companies making real progress in their efforts to boost diversity have done so by adopting systematic, business-led approaches that actively pursue:

  • Ensuring the representation of diverse talent
  • Strengthening leadership accountability and capabilities for D&I
  • Enabling equality of opportunity through fairness and transparency 
  • Promoting openness and tackling microaggressions 
  • Fostering belonging through unequivocal support for diversity in its many forms

Change is Slow – transformation will take time

Gender diversity in U.S. leadership2

21%
Average female representation on U.S. executive teams
90%
Percentage of U.S. companies that have at least one female on their executive team
29
Years it will take for U.S. executive teams to reach gender parity
24
Years it will take U.S. to reach fair share based on current representation growth rates
Overall diversity in leadership (U.S. & global)

  • Gender diversity on advisory boards (0.04% U.S. vs. 1.54% global)
  • Ethnic diversity on advisory boards (0.91% U.S. vs. 3.20% global)
  • Gender diversity on executive teams (0.58% U.S. vs. 0.64% global)
  • Ethnic diversity on executive teams (0.64% U.S. vs. 2.68% global)

Below is a list of the current ERGs at Glassdoor:

  • BUILD

    BUILD’s (Blacks United in Leadership and Development) mission is to create a community of togetherness, inclusivity and awareness of Black culture. In alignment with Glassdoor’s mission of helping people everywhere find a job and a company they love, BUILD prides itself on creating a safe, supportive environment where members feel comfortable to be their authentic selves and represent their voices in matters of business decisions, product development, recruiting and workplace culture.

  • GAIN

    Glassdoor’s Asian Employee Resource Group (GAIN) has a mission to celebrate and support Pan Asian multiculturalism and cultivate a diverse, inclusive and equitable workplace. This ERG aims to elevate the voices of Glassdoor’s Asian community and empower its members in business decisions, product development, recruiting and workplace culture. Additionally, GAIN strives to foster professional development, mentorship and leadership opportunities for its members.

  • LaFamilia

    The mission of this ERG is to celebrate and promote awareness of the Hispanic/Latinx culture, and provide professional, educational and cultural ideas to the Glassdoor community. LaFamilia is committed to addressing the needs of Hispanic and Latinx communities, and providing opportunities that empower lives and careers.

  • Pride

    Pride seeks to foster an inclusive, safe and respectful environment for the LGBTQ+ community at Glassdoor. This ERG promotes transparency, acceptance, education and belonging, which encourages everyone to live as their authentic selves at all times. Pride does this by celebrating individual differences, creating visibility and promoting strong allyship.

  • WinG

    The mission of Women in Glassdoor (WinG) is to cultivate global connectivity that stimulates an inclusive environment for women to advance their skills and leadership potential. This group serves as a forum for women to find their voice and be heard within the Glassdoor community.

“Committing to becoming a more diverse employee population is a movement, not a moment.” 

– Facebook

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Citations

  1. Diversity Wins: How Inclusion Matters, McKinsey, May 19, 2020
  2. Diversity Wins: How Inclusion Matters, McKinsey, May 19, 2020
  3. Diversity Wins: How Inclusion Matters, McKinsey, May 19, 2020
  4. Diversity Wins: How Inclusion Matters, McKinsey, May 19, 2020
  5. Global Diversity & Inclusion Survey, ongoing by pwc. 
  6. Diversity & Inclusion Workplace Survey, September 2020.
  7. Diversity & Inclusion Workplace Survey, September 2020.
  8. Diversity & Inclusion Workplace Survey, September 2020.
  9. These numbers are rounded up or down, which is why the total in this case does not equal 100%
  10. Leadership at Glassdoor is defined as employees in a Director role or higher.
  11. Comscore, Unique Visitors, April 2020. Job seeker cross-visit rate set at 3X non-job seeker rate
  12. Diversity Now: How Companies and Workers Are Bringing Nationwide Social Justice Protests to the Workplace, July 2020
  13. Glassdoor/Harris Poll, August 2020, U.S.
  14. Glassdoor/Harris Poll, August 2020, U.S.