Online is pleased to announce that we placed 7th on the list of 50 “Best Workplaces in Canada” (100-999 employees). Online has been recognized on this list for the last 14 consecutive years.
"Accufab Precision, LLC.'s C-suite leadership set a clear vision to build a customer-centric organization, to gain a competitive edge. The company took a series of steps to shift the organization toward customer-centricity." Interested in learning more? Check out this week's #DigitalTransformation blog on B2B & Jobs-to-be-Done: - #ResultsGuaranteed #JTBD #CustomerCentric #B2B #CX #CustomerExperience #CustomerService
Be it self-serve for customers, or agent-assist capabilities for inbound support- #VirtualAgents are gaining popularity wherever you look! - This week's blog also includes an interesting #AlphaGo reference, let's see if you agree... - #ResultsGuaranteed #CX #Netflix #CustomerExperience #CustomerService
In the spirit of our southern neighbour's recent celebration of Thanksgiving, we too were feeling thankful! Here are some amazing Onliners that made October & November's #CultureInAction list. #ResultsGuaranteed #CIA Joan Albores Irena Potashnik Dia Black Tony Fulda Jonathan Castro Derek Labossiere Fatai Lawanson Alexander Markovich Kevin Paquin Sherri Collis Mark Hannah Dan Lapierre Scott Norton Shayna Frejuk Jacq Roxas Sara Berger Bruce Leppky Olalekan Ogunsakin Duane Colley Rosemary Munroe Kerry Skibinski Jordan Wiseman Will Bechtel Ben Kettlewell Bryce Carter Ryan Draho Jack Nixon Tamara Pound David Vanderwees Tricia Yerex Maryann Douglass Jerry Holcombe Gene Tyrrell
It's a great time of year to give others the warm and fuzzies! We are pleased to be a co-sponsor for this great local initiative, please visit the link to learn how you and your organization can help others stay warm: http://www.2020warmfeet.ca/ #OnlinerLife #Winnipeg #Community #2020WarmFeet
While we’ve always done our best to support Onliners, we know it’s important to continuously reevaluate to ensure we are doing everything we can for those who need us. - A few months ago, we established an internal Diversity & Inclusion Committee to help us understand the best way to show our support for the numerous communities represented within Online. - World events, especially the most recent ones of course, remind us that this show of support should be outward-facing as well. - If you would like to learn more about our Diversity & Inclusion Committee’s purpose, members, or initiatives, we’d love to hear from you today.
“Like everyone these days, we're finding new ways to celebrate special occasions. Last weekend, Onliners quietly celebrated Online’s 34th anniversary from the comfort and safety of their home offices. We're grateful to everyone who has helped make this journey so rewarding. We’re looking forward to the future as we all adapt to the new normal and address new challenges – together.” -Chuck Loewen, CEO, Online Business Systems
Can you see the parallels between social distancing and network segmentation? Our latest blog by Will Bechtel finds some similarities.
Thank you and congratulations to the following Onliners who have recently received recognition for putting our Culture in Action! Kevin Haines Chelsea Odell Tim Stellar Bev Thompson Jeff Hall Adam Kehler Jordan Wiseman
"Working with a security team as experienced as Online's brings a wealth of benefits to any company. Our years of work in the ever-changing #Infosecurity domain have allowed us to identify five main benefits that a Threat-Based Risk Assessment will provide..."