How will the usage of smart speakers and voice applications in the workplace impact your employees? We tested each of the major voice devices (Google Home, Alexa, and Siri) capacities for emotionally intelligent responses in order to understand what mental models each creates for users— and to understand how that will impact the ways we design voice applications for the workforce.
Customer satisfaction and employee satisfaction are intertwined— so why do we only focus on the former and ignore the latter? Our latest read on why companies should be using Headless CMS
We've been working with a major national retailer for over 18 months to build out a comprehensive platform solution for their employees and their customers. Read our top 4 tips for getting it right in our latest piece:
Our latest article takes a look at how we can do a better job of building an inclusive, accessible future with the power of AI, instead of one that hurts, harms, and excludes. Read "Inclusivity in AI: Doing Gender Better" live on our Medium now: https://medium.com/@mattie_a/9382a53157e4?source=friends_link&sk=a6d742d029aa2eb9279b20673949e776 #Inclusivity #AI #Gender #Representation #ResponsibleDesign #EthicalDesign #ML #ArtificialIntelligence #MachineLearning
Maximizing the Impact of Technology in Retail. We looked at four major retailers to better understand the interaction points for both employees and customers— and how they impact retail bottom lines.
Myplanet's Ventures team works in fast cycles with a fair bit of uncertainty to grow businesses and opportunities— but how do they do it? Venture Design plays a big part. Read about it here:
Formula 1 racers use the "ideal line" to improve performance times— so why shouldn't Amazon DeepRacer? A look at how to create a path of best performance in DeepRacer's ML training
Read the latest from our Product Strategy Lead, Shaunna Bruton, discussing how Product Manager duties shift between product and services environment— and what that could mean for you: http://glassdoor.com/slink.htm?key=vMHAL
Creating a "ThinkGroup" dramatically improved our Product Strategy team's sense of identity, their output, and their growth as individuals and as a team. Our own Director of Product Strategy shares her insights on how they made it happen here: http://glassdoor.com/slink.htm?key=vMYFE
Our Ventures team has been busy working on a new concept in partnership with Focals by North. Introducing Project Clear: A guided tour for travellers powered by Amazon Alexa that works with your smart glasses: http://glassdoor.com/slink.htm?key=vMyID