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  • Which? is the consumers' champion. So we were honoured to be awarded 'Which? Supermarket of the Year 2017'. Andy, our Director of Food takes up the story:

    Teamwork Brings Accolades

    The Which? awards are now in their eleventh year, and at a ceremony co-hosted by TV presenter Natasha Kaplinsky, we were delighted to be awarded the title ' Which? &nbsp...

  • Navan lies some 40 miles from Dublin. And, as Lorna explains, everyone at M&S in the town is gearing up for St Patrick’s Day. #StPatricksDay


    If you want proper balance in your life, you'll find it in Navan. The town is situated some 40 miles from Dublin city centre, and many commute into the capital every day, but the tranquillity of ...

  • We look forward to welcoming our first Level 7 Solicitor Apprentice later this year. Tia explains why an apprenticeship was the obvious choice for her. #Worksforme #NAW2018

    Why an M&S apprenticeship works for Tia

    With National Apprenticeship Week (NAW) in full swing, employers and apprentices from across the country celebrate the success and importance of apprenticeships for both people and businesses. At M...

  • National Apprenticeship Week is upon us. Future Talent Specialist, Hazel, tells us how, by dedicating time and investment into apprenticeships, we’re future-proofing our business and creating a highly skilled and dedicated workforce. #NAW2018 #Worksforme

    Apprenticeships: Good for People, Good for Business & Good for the Future

    "My name is Hazel and I'm responsible attraction and recruitment for all our Future Talent programmes at Marks & Spencer. I'm here today to talk to you about something very important to u...

  • "We are very lucky to get lots of feedback from our customers. One of the nice things about working for Marks & Spencer is that people feel very passionate about the brand." Victoria, Buying Lead for Womenswear

  • Yasmin’s role as Social Media Advisor puts her at the frontline of customer service. And that means she’s often expected to have all the answers. But the reward of making a customer happy is what makes it all worthwhile.


    Yasmin is a Social Media Advisor and works for our customer services team based in Chester. She'd spent a number of years job-hopping and travelling around the United States before finally decidi...

  • Kate has been active in supporting and promoting #wellbeing at M&S, including running #mindfulness workshops. Why? Because we are a company that believes that we can only truly be our best when we take care of each other.


    Kate has been with us for 8 years and she's enjoyed a varied and exciting career. Throughout her career journey Kate has been active in supporting and promoting wellbeing at M&S, including ru...

  • From working all over the business to seeing the introduction of the amazing Croloaf and meeting her future husband, it’s been an inspiring journey for Shell so far and it’s only getting better. Read about her M&S life:

    Keeping people at the heart of M&S

    Shelley is a Senior Advisor on the food team in Chester. Working closely with food suppliers and the food technical team, her role revolves around the accuracy of product data. It's also her job ...

  • M&S is a retailer with a proud past and a clear vision for the future, as Allan in HR Shared Service has discovered.


    Allan had previously worked in small and medium-sized enterprises, a big corporate PLC and local government. So moving to a retailer like M&S was a bit of a shift in his career. Not tha...

  • Jo joined M&S as a Graduate Trainee. Through the years, she has risen to the heights of Head of Customer Service. This is how she got there:

    From Graduate Trainee to Head of Customer Service

    When I came back to the UK, I managed our Kensington and Watford stores initially before moving on to a series of office roles, including Store Operations and Change Management. All of this was great preparation for the Customer Service role I'm in today. I joined the department in 2005.

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