225,254 salaries
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Average Base Salary in (USD)
Range
US$28K
US$47K
US$28,343 - US$47,369 Range
US$12
US$19
US$12 - US$19 Range
US$11
US$21
US$11 - US$21 Range
US$12
US$20
US$12 - US$20 Range
US$14
US$30
US$14 - US$30 Range
US$16
US$29
US$16 - US$29 Range
US$13
US$21
US$13 - US$21 Range
Let’s pay it forward! The Glassdoor community relies on people like you to share accurate salary info to promote fair compensation everywhere
US$15
US$30
US$15 - US$30 Range
US$12
US$23
US$12 - US$23 Range
US$15
US$26
US$15 - US$26 Range
US$13
US$22
US$13 - US$22 Range
US$12
US$26
US$12 - US$26 Range
US$13
US$22
US$13 - US$22 Range
US$13
US$22
US$13 - US$22 Range
US$14
US$28
US$14 - US$28 Range
US$12
US$22
US$12 - US$22 Range
US$13
US$19
US$13 - US$19 Range
US$28K
US$46K
US$28,260 - US$46,300 Range
US$12
US$22
US$12 - US$22 Range
US$13
US$21
US$13 - US$21 Range
Anonymously share your pay info to help the Glassdoor community
Share Salary Anonymously8 days ago by a Customer Service Agent with 1 to 3 years of experience
8 days ago by a Customer Service Representative with 4 to 6 years of experience
8 days ago by a Customer Service Representative (CSR) with 1 to 3 years of experience
8 days ago by a Customer Service Representative (CSR) with 4 to 6 years of experience
Anonymously share your pay info to help the Glassdoor community
Share Salary Anonymously8 days ago by a Customer Service Advisor with more than 15 years of experience
8 days ago by a Customer Service Representative with 4 to 6 years of experience
8 days ago by a Customer Service Representative with 1 to 3 years of experience
8 days ago by a Customer Support Specialist with 4 to 6 years of experience
Download as data table
Base Pay | Cash Bonus | Stock Bonus |
---|---|---|
US$19 /hr | ||
US$15 /hr | ||
US$11 /hr | ||
US$20 /hr | ||
US$250K /yr | ||
US$35K /yr | ||
US$70K /yr | ||
US$78K /yr |
The average salary for a Customer Service Representative is US$35,978 per year in United States. Salaries estimates are based on 225254 salaries submitted anonymously to Glassdoor by a Customer Service Representative employees in United States.
The highest salary for a Customer Service Representative in United States is US$42,035 per year.
The lowest salary for a Customer Service Representative in United States is US$30,885 per year.
Customer services representatives receive pay similar to that of financial clerks, receptionists and computer support specialists. Since some call centers operate twenty-four hours a day and seven days a week, opportunities exist to earn higher overtime pay by working weekends and holidays. Customer services representatives working for wholesale trade firms and insurance carriers often earn higher wages than representatives working in business support or for retail trade firms. Opportunities exist for advancement into call-center manager positions or sales roles.
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Customer service representative roles feature tips, commission, profit sharing, and bonuses, so professionals can earn $1,844.25 in additional income annually. Professional certification and a greater number of years in the field correlate to higher salary. 66% of customer service representatives on Glassdoor believe their salaries are satisfactory.
Following a customer service representative career path results in higher earnings as your experience and skill levels increase. Working in an in-demand industry, completing professional certification, and gaining experience are all factors that increase salary the longer you remain in the role, with tips and commission also boosting total earnings. The salary range lands between $30,341.20 and $53,381.36, with average earnings of $40,103.42.
Customer service skills are the key to a high customer service representative salary. You can improve your skills in working with people, problem solving, listening, and answering questions thro