How much does a Customer Service Manager make?

Updated Jan. 21, 2022
US$49,789 /yr
Average Base Pay

5,937 salaries

US$30K

Low

US$50K

Average

US$84K

High

No additional cash compensation has been reported for this role

How much does a Customer Service Manager make? The national average salary for a Customer Service Manager is $49,789 in United States. Filter by location to see Customer Service Manager salaries in your area. Salary estimates are based on 5,937 salaries submitted anonymously to Glassdoor by Customer Service Manager employees.

Seniority Levels

L2
Customer Service Manager$54,802 /yr
L3
Senior Customer Service Manager$111,400 /yr
See Full Career Path

Related Job Titles

Call Center Manager

$57,416

per year

Director of Customer Service

$122,851

per year

Customer Service Supervisor

$46,629

per year

Call Center Supervisor

$49,505

per year

Salaries in Canada

Location

or

Find a Specific Employer

Sort:

Company

Average Base Salary in (CAD)

Range

Walmart
3.3

Walmart

Customer Service Manager - Hourly

$15

 /hr
Range: $11 - $19
119 salaries
See 166 salaries from all locations

$11

$19

$11 - $19 Range

Walmart
3.3

Walmart

Customer Service Manager - Hourly

$16

 /hr
Range: $13 - $24

$13

$24

$13 - $24 Range

TD
4

TD

Customer Service Manager

$54,976

 /yr
Range: $47K - $68K

$47K

$68K

$46,542 - $68,277 Range

Air Canada
3.9

Air Canada

Customer Service Manager

$67,669

 /yr
Range: $55K - $75K

$55K

$75K

$55,294 - $74,630 Range

TD
4

TD

Customer Service Manager - Hourly

$27

 /hr
Range: $24 - $29

$24

$29

$24 - $29 Range

Scotiabank
3.9

Scotiabank

Customer Service Manager

$59,487

 /yr
Range: $56K - $64K

$56K

$64K

$56,270 - $64,272 Range

Canadian Linen
3.7

Canadian Linen

Customer Service Manager

$68,139

 /yr
Range: $38K - $70K

$38K

$70K

$37,600 - $69,937 Range

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ATB Financial
3.8

ATB Financial

Customer Service Manager

$60,016

 /yr
Range: $50K - $75K

$50K

$75K

$49,629 - $75,020 Range

Indigo Books & Music
3.9

Indigo Books & Music

Customer Service Manager

$49,696

 /yr
Range: $41K - $60K

$41K

$60K

$41,101 - $59,691 Range

Walmart Canada

Customer Service Manager - Hourly

$16

 /hr
Range: $15 - $18

$15

$18

$15 - $18 Range

3.5

Walmart Canada

Customer Service Manager - Hourly

$15

 /hr
Range: $15 - $16

$15

$16

$15 - $16 Range

Yellow Pages
3.3

Yellow Pages

Customer Service Manager

$78,351

 /yr
Range: $49K - $81K

$49K

$81K

$49,076 - $81,119 Range

McDonald's
3.5

McDonald's

Customer Service Manager - Hourly

$19

 /hr
Range: $16 - $35

$16

$35

$16 - $35 Range

TELUS
4

TELUS

Customer Service Manager

$73,191

 /yr
Range: $62K - $81K

$62K

$81K

$62,481 - $81,092 Range

Ritchie Bros.
4

Ritchie Bros.

Customer Service Manager

$61,404

 /yr
Range: $55K - $62K

$55K

$62K

$54,830 - $62,225 Range

Robert Half
3.9

Robert Half

Customer Service Manager

$71,092

 /yr
Range: $63K - $87K

$63K

$87K

$63,193 - $86,890 Range

Rogers Communications
3.8

Rogers Communications

Customer Service Manager

$62,922

 /yr
Range: $51K - $68K

$51K

$68K

$51,098 - $68,214 Range

Proline Management
3.7

Proline Management

Customer Service Manager

$41,075

 /yr
Range: $41K - $43K

$41K

$43K

$40,589 - $43,182 Range

IKEA
3.7

IKEA

Customer Service Manager
About 

$54K -$66K

$54K

$66K

$54,454 - $65,955 Range

Later
4.5

Later

Customer Service Manager
About 

$86K -$94K

$86K

$94K

$86,106 - $94,046 Range

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Frequently asked questions about a Customer Service Manager salaries

The national average salary for a Customer Service Manager is $54,802 per year in Canada. Filter by location to see a Customer Service Manager salaries in your area. Salaries estimates are based on 343 salaries submitted anonymously to Glassdoor by a Customer Service Manager employees.

The highest salary for a Customer Service Manager in Canada is $86,168 per year.

The lowest salary for a Customer Service Manager in Canada is $34,854 per year.

Recent Salary Reports

Below are the most recent customer service manager salary reports. Employer name has been removed to protect anonymity.

$55,000
per year
A Customer Service Manager in the Toronto Area area reported making $55,000 per year
Job Highlights
3-4 years experience
Toronto Area area
Full-time
 
1001 to 5000 employees
Subsidiary or Business Segment
$81,119
per year
A Customer Service Manager in the Toronto Area area reported making $81,119 per year
Job Highlights
10+ years experience
Toronto Area area
Full-time
 
501 to 1000 employees
Company - Public
$60,000
per year
A Customer Service Manager (CSM) in the Vancouver Area area reported making $60,000 per year
Job Highlights
3-4 years experience
Vancouver Area area
Full-time
 
1 to 50 employees
Company - Private
$6,750
monthly
A Customer Services Manager in the Calgary Area area reported making $6,750 per month
Additional Pay
$10k cash bonus
Job Highlights
10+ years experience
Calgary Area area
Full-time
 
10000+ employees
Company - Public
$60,000
per year
A Customer Service Manager in the Toronto Area area reported making $60,000 per year
Job Highlights
8-10 years experience
Toronto Area area
Full-time
 
1 to 50 employees
Company - Private
$12
hourly
A Customer Service Manager (CSM) in the Regina Area area reported making $12 per hour
Job Highlights
1-2 years experience
Regina Area area
Part-time
 
10000+ employees
Company - Public
$14
hourly
A Customer Service Manager (CSM) in the Saskatoon Area area reported making $14 per hour
Job Highlights
1-2 years experience
Saskatoon Area area
Part-time
 
10000+ employees
Company - Public
$15
hourly
A Customer Service Manager in the London Area area reported making $15 per hour
Job Highlights
1-2 years experience
London Area area
Full-time
 
10000+ employees
Company - Public