How much does a Customer Contact Agent make?

Updated Sep. 23, 2021
$39,541 /yr
Average Base Pay

60 salaries

$33K

Low

$40K

Average

$47K

High

No additional cash compensation has been reported for this role

The national average salary for Customer Contact Agent is $39,541 per year in Canada. Filter by location to see Customer Contact Agent salaries in your area. Salaries estimates are based on 60 salaries submitted anonymously to Glassdoor by Customer Contact Agent employees.

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Salaries in Canada

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Average Base Salary in (CAD)

Range

BMO Financial Group
3.8

BMO Financial Group

Customer Contact Agent

$40,750

 /yr
Range: $38K - $47K
54 salaries
See 57 salaries from all locations

$38K

$47K

$38,328 - $46,673 Range

Optima Communications
3.3

Optima Communications

Customer Contact Agent - Hourly

$14

 /hr
Range: $12 - $14

$12

$14

$12 - $14 Range

BMO Financial Group
3.8

BMO Financial Group

Customer Contact Agent - Hourly
About 

$18 -$21

 hourly

$18

$21

$18 - $21 Range

BMO Financial Group
3.8

BMO Financial Group

Customer Contact Agent - Hourly Contractor
About 

$17 -$18

 hourly

$17

$18

$17 - $18 Range

LifeWorks
3.6

LifeWorks

Customer Contact Agent - Contractor
About 

$38K -$41K

$38K

$41K

$37,637 - $41,116 Range

Concentrix
3.8

Concentrix

Customer Contact Agent - Hourly
About 

$15 -$16

 hourly

$15

$16

$15 - $16 Range

Aldo
3.2

Aldo

Customer Contact Agent - Hourly
About 

$16 -$17

 hourly

$16

$17

$16 - $17 Range

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Wendy's
3.3

Wendy's

Customer Contact Agent
About 

$46K -$49K

$46K

$49K

$45,557 - $48,950 Range

ontariocolleges.ca

Customer Contact Agent - Hourly
About 

$14 -$15

 hourly

$14

$15

$14 - $15 Range

Optima
4

Optima

Customer Contact Agent - Hourly
About 

$13 -$14

 hourly

$13

$14

$13 - $14 Range

TD
4

TD

Contact Center Representative

$39,475

 /yr
Range: $37K - $51K

$37K

$51K

$36,639 - $51,145 Range

CIBC
3.9

CIBC

Customer Service Contact Center Representative - Hourly

$19

 /hr
Range: $16 - $25

$16

$25

$16 - $25 Range

TD
4

TD

Insurance Advisor, Contact Centre

$49,268

 /yr
Range: $47K - $50K

$47K

$50K

$47,247 - $50,321 Range

BMO Financial Group
3.8

BMO Financial Group

Contact Center Agent

$39,318

 /yr
Range: $32K - $45K

$32K

$45K

$32,205 - $45,181 Range

FortisAlberta
3.2

FortisAlberta

Contact Centre Agent (40 Hours) - Hourly

$32

 /hr
Range: $28 - $37

$28

$37

$28 - $37 Range

RBC
4

RBC

Insurance Advisor, Contact Centre

$45,920

 /yr
Range: $44K - $48K

$44K

$48K

$43,794 - $48,321 Range

Mindfield
3.4

Mindfield

Candidate Contact Representative - Hourly

$17

 /hr
Range: $15 - $18

$15

$18

$15 - $18 Range

Ian Martin Group
4.5

Ian Martin Group

Covid-19 Contact Tracer - Hourly Contractor

$20

 /hr
Range: $20 - $21

$20

$21

$20 - $21 Range

Mindfield
3.4

Mindfield

Candidate Contact Representative - Hourly Contractor

$18

 /hr
Range: $16 - $18

$16

$18

$16 - $18 Range

BMO Financial Group
3.8

BMO Financial Group

Contact Centre Agent

$39,126

 /yr
Range: $38K - $40K

$38K

$40K

$37,828 - $40,154 Range

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Frequently asked questions about a Customer Contact Agent salaries

The national average salary for a Customer Contact Agent is $39,541 per year in Canada. Filter by location to see a Customer Contact Agent salaries in your area. Salaries estimates are based on 60 salaries submitted anonymously to Glassdoor by a Customer Contact Agent employees.

The highest salary for a Customer Contact Agent in Canada is $47,496 per year.

The lowest salary for a Customer Contact Agent in Canada is $32,918 per year.

Recent Salary Reports

Below are the most recent customer contact agent salary reports. Employer name has been removed to protect anonymity.

$15
hourly
A Customer Service Representative in the Edmonton Area area reported making $15 per hour
Job Highlights
1-2 years experience
Edmonton Area area
Part-time
 
5001 to 10000 employees
Company - Public
$35,000
per year
A Customer Service in the Calgary Area area reported making $35,000 per year
Job Highlights
1-2 years experience
Calgary Area area
Freelance
 
10000+ employees
Company - Public
$32,000
per year
A Customer Support Representative in the Montreal Area area reported making $32,000 per year
Job Highlights
1-2 years experience
Montreal Area area
Full-time
 
10000+ employees
Company - Public
$18
hourly
A Customer Service Representative in the Toronto Area area reported making $18 per hour
Job Highlights
Toronto Area area
Part-time
 
10000+ employees
Company - Public
$13
hourly
A Customer Service Representative (CSR) in the Winnipeg Area area reported making $13 per hour
Job Highlights
3-4 years experience
Winnipeg Area area
Full-time
 
1001 to 5000 employees
Company - Private
$14
hourly
A Customer Service Representative in the Toronto Area area reported making $14 per hour
Job Highlights
1-2 years experience
Toronto Area area
Full-time
 
10000+ employees
Company - Public
$14
hourly
A Customer Service Representative in the Toronto Area area reported making $14 per hour
Job Highlights
1-2 years experience
Toronto Area area
Part-time
 
10000+ employees
Company - Public
$15
hourly
A Customer Service in the Vancouver Area area reported making $15 per hour
Job Highlights
1-2 years experience
Vancouver Area area
Part-time
 
5001 to 10000 employees
Company - Private
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