Customer Contact Agent Salaries

60 SalariesUpdated May 12, 2021

Average Base Pay
CA$39k / yr
Not enough reports to show salary distribution
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How much does a Customer Contact Agent make?

The national average salary for a Customer Contact Agent is $38,852 in Canada. Filter by location to see Customer Contact Agent salaries in your area. Salary estimates are based on 60 salaries submitted anonymously to Glassdoor by Customer Contact Agent employees.

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Salaries by Company

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Average Base Salaries in (CAD)
Company
Average Base Salaries in (CAD)
Low
High

Customer Contact Agent

BMO Financial Group

CA$39,783/yr

Range: CA$38k - CA$46k

58 salaries

CA$39,783/yr
CA$38kCA$46k

Customer Contact Agent - Hourly

Optima Communications

CA$14/hr

Range: CA$11 - CA$14

7 salaries

CA$14/hr
CA$11CA$14

Customer Contact Agent - Hourly

BMO Financial Group

About
CA$18 - CA$21hourly

2 salaries

About
CA$18 - CA$21hourly
CA$18CA$21

Customer Contact Agent - Hourly Contractor

BMO Financial Group

About
CA$17 - CA$18hourly

1 employee salary or estimate

About
CA$17 - CA$18hourly
CA$17CA$18

Customer Contact Agent - Contractor

Morneau Shepell

About
CA$37k - CA$40k

1 employee salary or estimate

About
CA$37k - CA$40k
CA$37kCA$40k

Customer Contact Agent - Hourly

Concentrix

About
CA$14 - CA$15hourly

1 employee salary or estimate

About
CA$14 - CA$15hourly
CA$14CA$15

Customer Contact Agent - Hourly

Aldo

About
CA$16 - CA$17hourly

1 employee salary or estimate

About
CA$16 - CA$17hourly
CA$16CA$17

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Customer Contact Agent

Wendy's

About
CA$45k - CA$49k

1 employee salary or estimate

About
CA$45k - CA$49k
CA$45kCA$49k

Customer Contact Agent - Hourly

ontariocolleges.ca

About
CA$14 - CA$15hourly

1 employee salary or estimate

About
CA$14 - CA$15hourly
CA$14CA$15

Customer Contact Agent - Hourly

Optima

About
CA$13 - CA$14hourly

1 employee salary or estimate

About
CA$13 - CA$14hourly
CA$13CA$14

Contact Center Representative

TD

CA$38,394/yr

Range: CA$36k - CA$50k

12 salaries

CA$38,394/yr
CA$36kCA$50k

Customer Service Contact Center Representative - Hourly

CIBC

CA$18/hr

Range: CA$15 - CA$24

12 salaries

CA$18/hr
CA$15CA$24

Insurance Advisor, Contact Centre

TD

CA$48,270/yr

Range: CA$46k - CA$49k

10 salaries

CA$48,270/yr
CA$46kCA$49k

Contact Center Agent

BMO Financial Group

CA$38,521/yr

Range: CA$32k - CA$44k

8 salaries

CA$38,521/yr
CA$32kCA$44k

Contact Centre Agent (40 Hours) - Hourly

FortisAlberta

CA$32/hr

Range: CA$27 - CA$36

7 salaries

CA$32/hr
CA$27CA$36

Insurance Advisor, Contact Centre

RBC

CA$44,990/yr

Range: CA$43k - CA$47k

6 salaries

CA$44,990/yr
CA$43kCA$47k

Candidate Contact Representative - Hourly

Mindfield

CA$16/hr

Range: CA$15 - CA$18

5 salaries

CA$16/hr
CA$15CA$18

Candidate Contact Representative - Hourly Contractor

Mindfield

CA$17/hr

Range: CA$16 - CA$18

5 salaries

CA$17/hr
CA$16CA$18

Collection Contact Officer

Canada Revenue Agency

CA$57,358/yr

Range: CA$54k - CA$68k

5 salaries

CA$57,358/yr
CA$54kCA$68k

Contact Engineer

Syncrude

CA$99,053/yr

Range: CA$95k - CA$109k

4 salaries

CA$99,053/yr
CA$95kCA$109k

Recent Salary Reports

Below are the most recent customer contact agent salary reports. Employer name has been removed to protect anonymity.

$30,881
per year
A Customer Service Representative (CSR) in the Toronto Area area reported making $30,881 per year
Job Highlights
1-2 years experience
Toronto Area area
Full-time
 
10000+ employees
Company - Public
$17
hourly
A Customer Service Representative in the Toronto Area area reported making $17 per hour
Job Highlights
1-2 years experience
Toronto Area area
Full-time
 
10000+ employees
Company - Public
$33,746
per year
A Customer Relations in the Toronto Area area reported making $33,746 per year
Job Highlights
1-2 years experience
Toronto Area area
Full-time
 
1001 to 5000 employees
Company - Private
$26,000
per year
A Customer Service Agent in the Montreal Area area reported making $26,000 per year
Job Highlights
1-2 years experience
Montreal Area area
 
Full-time
Company - Private
$37,658
per year
A Customer Service Representative (CSR) in the Toronto Area area reported making $37,658 per year
Job Highlights
3-4 years experience
Toronto Area area
Full-time
 
10000+ employees
Company - Public
$43,038
per year
A Customer Support Specialist in the Windsor Area area reported making $43,038 per year
Job Highlights
3-4 years experience
Windsor Area area
Full-time
 
1001 to 5000 employees
Company - Public
$41,000
per year
A Customer Service Coordinator in the Toronto Area area reported making $41,000 per year
Job Highlights
10+ years experience
Toronto Area area
Full-time
 
10000+ employees
Company - Public
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