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Customer Contact Agent Salaries

53 SalariesUpdated Jan 21, 2021

Average Base Pay
CA$39k / yr
Not enough reports to show salary distribution
0
Low
0
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How much does a Customer Contact Agent make?

The national average salary for a Customer Contact Agent is $38,608 in Canada. Filter by location to see Customer Contact Agent salaries in your area. Salary estimates are based on 53 salaries submitted anonymously to Glassdoor by Customer Contact Agent employees.

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Salaries by Company

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Average Base Salaries in (CAD)
Company
Average Base Salaries in (CAD)
Low
High

Customer Contact Agent

BMO Financial Group

CA$38,746/yr

Range: CA$37k - CA$46k

56 salaries

CA$38,746/yr
CA$37kCA$46k

Customer Contact Agent - Hourly

Optima Communications

CA$13/hr

Range: CA$11 - CA$14

5 salaries

CA$13/hr
CA$11CA$14

Customer Contact Agent - Hourly

BMO Financial Group

About
CA$18 - CA$20hourly

2 salaries

About
CA$18 - CA$20hourly
CA$18CA$20

Customer Contact Agent - Hourly Contractor

BMO Financial Group

About
CA$16 - CA$18hourly

1 employee salary or estimate

About
CA$16 - CA$18hourly
CA$16CA$18

Customer Contact Agent - Contractor

Morneau Shepell

About
CA$36k - CA$39k

1 employee salary or estimate

About
CA$36k - CA$39k
CA$36kCA$39k

Customer Contact Agent - Hourly

Aldo

About
CA$15 - CA$17hourly

1 employee salary or estimate

About
CA$15 - CA$17hourly
CA$15CA$17

Customer Contact Agent - Hourly

Optima

About
CA$13 - CA$14hourly

1 employee salary or estimate

About
CA$13 - CA$14hourly
CA$13CA$14

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Customer Contact Agent - Hourly

ontariocolleges.ca

About
CA$14 - CA$15hourly

1 employee salary or estimate

About
CA$14 - CA$15hourly
CA$14CA$15

Contact Center Representative

TD

CA$40,204/yr

Range: CA$35k - CA$49k

11 salaries

CA$40,204/yr
CA$35kCA$49k

Customer Service Contact Center Representative - Hourly

CIBC

CA$18/hr

Range: CA$15 - CA$24

11 salaries

CA$18/hr
CA$15CA$24

Insurance Advisor, Contact Centre

TD

CA$47,443/yr

Range: CA$42k - CA$51k

9 salaries

CA$47,443/yr
CA$42kCA$51k

Contact Center Agent

BMO Financial Group

CA$37,861/yr

Range: CA$27k - CA$44k

8 salaries

CA$37,861/yr
CA$27kCA$44k

Contact Centre Agent (40 Hours) - Hourly

FortisAlberta

CA$31/hr

Range: CA$27 - CA$36

7 salaries

CA$31/hr
CA$27CA$36

Insurance Advisor, Contact Centre

RBC

CA$44,219/yr

Range: CA$42k - CA$47k

6 salaries

CA$44,219/yr
CA$42kCA$47k

Collection Contact Officer

Canada Revenue Agency

CA$56,375/yr

Range: CA$53k - CA$67k

5 salaries

CA$56,375/yr
CA$53kCA$67k

Candidate Contact Representative - Hourly

Mindfield

CA$16/hr

Range: CA$15 - CA$18

5 salaries

CA$16/hr
CA$15CA$18

Collection Contact Officer - Hourly Intern

Canada Revenue Agency

CA$19/hr

Range: CA$16 - CA$29

4 salaries

CA$19/hr
CA$16CA$29

Candidate Contact Representative - Hourly Contractor

Mindfield

CA$17/hr

Range: CA$16 - CA$18

4 salaries

CA$17/hr
CA$16CA$18

Insurance Advisor, Contact Centre

BCAA

CA$43,429/yr

Range: CA$39k - CA$49k

3 salaries

CA$43,429/yr
CA$39kCA$49k

Insurance Advisor, Contact Centre

Alberta Motor Association

CA$42,281/yr

Range: CA$40k - CA$48k

3 salaries

CA$42,281/yr
CA$40kCA$48k
View Data as Table

Recent Salary Reports

Below are the most recent customer contact agent salary reports. Employer name has been removed to protect anonymity.

$15
hourly
A Customer Service Representative in the Vancouver Area area reported making $15 per hour
Job Highlights
10+ years experience
Vancouver Area area
Part-time
 
5001 to 10000 employees
Company - Public
$16
hourly
A Customer Service in the Vancouver Area area reported making $16 per hour
Job Highlights
1-2 years experience
Vancouver Area area
Full-time
 
5001 to 10000 employees
Company - Private
$18
hourly
A Customer Service Representative in the Toronto Area area reported making $18 per hour
Job Highlights
1-2 years experience
Toronto Area area
Contract
 
5001 to 10000 employees
Government
$50,255
per year
A Customer Support in the Vancouver Area area reported making $50,255 per year
Job Highlights
Vancouver Area area
Full-time
 
51 to 200 employees
Company - Private
$18
hourly
A Customer Service Representative in the Toronto Area area reported making $18 per hour
Job Highlights
1-2 years experience
Toronto Area area
Full-time
 
10000+ employees
Company - Public
$16
hourly
A Customer Service Representative in the Montreal Area area reported making $16 per hour
Job Highlights
3-4 years experience
Montreal Area area
Full-time
 
51 to 200 employees
Contract
$12
hourly
A Customer Service Representative in the Vancouver Area area reported making $12 per hour
Job Highlights
Vancouver Area area
Full-time
 
10000+ employees
Company - Public
$36,127
per year
A Customer Service Representative in the Vancouver Area area reported making $36,127 per year
Additional Pay
$1 cash bonus
Job Highlights
1-2 years experience
Vancouver Area area
Full-time
 
501 to 1000 employees
Company - Private
$42,000
per year
A Technical Customer Service Agent in the Toronto Area area reported making $42,000 per year
Job Highlights
1-2 years experience
Toronto Area area
Full-time
 
1001 to 5000 employees
Subsidiary or Business Segment
$20,102
per year
A Customer Service (CSR) in the Toronto Area area reported making $20,102 per year
Job Highlights
1-2 years experience
Toronto Area area
Part-time
 
10000+ employees
Company - Public
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