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Customer Contact Agent Salaries

53 SalariesUpdated Oct 17, 2020

Average Base Pay
CA$38k / yr
Not enough reports to show salary distribution
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How much does a Customer Contact Agent make?

The national average salary for a Customer Contact Agent is $38,437 in Canada. Filter by location to see Customer Contact Agent salaries in your area. Salary estimates are based on 53 salaries submitted anonymously to Glassdoor by Customer Contact Agent employees.

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Average Base Salaries in (CAD)
Company
Average Base Salaries in (CAD)
Low
High

Customer Contact Agent

BMO Financial Group

CA$38,300/yr

Range: CA$37k - CA$45k

52 salaries

CA$38,300/yr
CA$37kCA$45k

Customer Contact Agent - Hourly

Optima Communications

CA$13/hr

Range: CA$11 - CA$14

5 salaries

CA$13/hr
CA$11CA$14

Customer Contact Agent - Hourly

BMO Financial Group

About
CA$19 - CA$21hourly

2 salaries

About
CA$19 - CA$21hourly
CA$19CA$21

Customer Contact Agent - Hourly

BMO Financial Group

About
CA$18 - CA$19hourly

1 employee salary or estimate

About
CA$18 - CA$19hourly
CA$18CA$19

Customer Contact Agent

BMO Financial Group

About
CA$39k - CA$42k

1 employee salary or estimate

About
CA$39k - CA$42k
CA$39kCA$42k

Customer Contact Agent - Hourly Contractor

BMO Financial Group

About
CA$16 - CA$17hourly

1 employee salary or estimate

About
CA$16 - CA$17hourly
CA$16CA$17

Customer Contact Agent - Contractor

Morneau Shepell

About
CA$36k - CA$39k

1 employee salary or estimate

About
CA$36k - CA$39k
CA$36kCA$39k

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Customer Contact Agent - Hourly

Aldo

About
CA$15 - CA$16hourly

1 employee salary or estimate

About
CA$15 - CA$16hourly
CA$15CA$16

Customer Contact Agent - Hourly

Optima

About
CA$13 - CA$14hourly

1 employee salary or estimate

About
CA$13 - CA$14hourly
CA$13CA$14

Customer Contact Agent - Hourly

ontariocolleges.ca

About
CA$14 - CA$15hourly

1 employee salary or estimate

About
CA$14 - CA$15hourly
CA$14CA$15

Contact Center Representative

TD

CA$38,000/yr

Range: CA$35k - CA$49k

9 salaries

CA$38,000/yr
CA$35kCA$49k

Insurance Advisor, Contact Centre

TD

CA$47,064/yr

Range: CA$42k - CA$51k

9 salaries

CA$47,064/yr
CA$42kCA$51k

Contact Centre Agent (40 Hours) - Hourly

FortisAlberta

CA$31/hr

Range: CA$26 - CA$35

7 salaries

CA$31/hr
CA$26CA$35

Customer Service Contact Center Representative - Hourly

CIBC

CA$18/hr

Range: CA$17 - CA$23

6 salaries

CA$18/hr
CA$17CA$23

Insurance Advisor, Contact Centre

RBC

CA$43,866/yr

Range: CA$42k - CA$46k

6 salaries

CA$43,866/yr
CA$42kCA$46k

Contact Center Agent

BMO Financial Group

CA$38,030/yr

Range: CA$31k - CA$43k

5 salaries

CA$38,030/yr
CA$31kCA$43k

Customer Service Contact Center Representative

CIBC

CA$35,189/yr

Range: CA$31k - CA$44k

5 salaries

CA$35,189/yr
CA$31kCA$44k

Collection Contact Officer

Canada Revenue Agency

CA$55,926/yr

Range: CA$53k - CA$67k

5 salaries

CA$55,926/yr
CA$53kCA$67k

Candidate Contact Representative - Hourly

Mindfield

CA$16/hr

Range: CA$16 - CA$17

4 salaries

CA$16/hr
CA$16CA$17

Collection Contact Officer - Hourly Intern

Canada Revenue Agency

CA$21/hr

Range: CA$16 - CA$29

3 salaries

CA$21/hr
CA$16CA$29
View Data as Table

Recent Salary Reports

Below are the most recent customer contact agent salary reports. Employer name has been removed to protect anonymity.

$14
hourly
A Customer Relations Agent in the Toronto Area area reported making $14 per hour
Job Highlights
Toronto Area area
Full-time
 
51 to 200 employees
$14
hourly
A Customer Service Representative in the Vancouver Area area reported making $14 per hour
Job Highlights
1-2 years experience
Vancouver Area area
Part-time
 
5001 to 10000 employees
Company - Public
$37,000
per year
A Customer Service Representative in the Toronto Area area reported making $37,000 per year
Job Highlights
1-2 years experience
Toronto Area area
Full-time
 
10000+ employees
Company - Public
$14
hourly
A Member Service Representative in the Toronto Area area reported making $14 per hour
Job Highlights
1-2 years experience
Toronto Area area
Full-time
 
10000+ employees
Company - Public
$14
hourly
A Customer Service Representative in the Montreal Area area reported making $14 per hour
Job Highlights
Montreal Area area
Part-time
 
501 to 1000 employees
Company - Private
$70,000
per year
A Customer Experience Specialist in the Toronto Area area reported making $70,000 per year
Additional Pay
$5k cash bonus
Job Highlights
5-7 years experience
Toronto Area area
Full-time
 
10000+ employees
Company - Public
$33,000
per year
A Customer Service Representative (CSR) in the Toronto Area area reported making $33,000 per year
Job Highlights
10+ years experience
Toronto Area area
Full-time
 
201 to 500 employees
Company - Private
$22
hourly
A Customer Services Specialist in the Toronto Area area reported making $22 per hour
Job Highlights
3-4 years experience
Toronto Area area
Full-time
 
10000+ employees
Company - Public
$40,000
per year
A Customer Support Representative in the Vancouver Area area reported making $40,000 per year
Job Highlights
3-4 years experience
Vancouver Area area
Temporary
 
1 to 50 employees
Company - Private
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