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swissbäkers Reviews

Updated 17 November, 2017
11 reviews

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1.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Helene & Thomas Stohr
7 Ratings

11 Employee Reviews

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  1. "Family-owned bakery in desparate rush to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at swissbäkers full-time

    Pros

    Large, well equipped facility. Committed and friendly employees. Tasteful and diverse food and beverages

    Cons

    No opportunities to grow or get promoted. Employees are consumables and professional work attitude is defined as the ability to work like a robot. Owners are in desperate rush to grow without any long-term strategies nor the ability to prioritize certain tasks above others.

    Advice to Management

    Working too much impacts the ability to think objectively and analytically. Take a step back, slow down, and focus on building a strong base before trying to build your tower into the sky. But since you don't care about the opinion of others, I guess this paragraph's only reason is to entertain those who come here to read,-)


  2. "Don't waste your time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead in Allston, MA (US)
    Former Employee - Lead in Allston, MA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at swissbäkers full-time (Less than a year)

    Pros

    Some of their food is pretty good; generally hire good people who are a pleasure to work with.

    Cons

    Run by a completely incompetent family. Don't know the first thing about building and driving a team. Promised growth, it never came. Altogether, poor business prospects.

    Advice to Management

    Go back to running one small shop all in your own if you can't work with a team.


  3. "Catering Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Sales Manager in Allston, MA (US)
    Former Employee - Catering Sales Manager in Allston, MA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at swissbäkers full-time (More than a year)

    Pros

    Nice coworkers, great food while working.

    Cons

    Unrealistic goals, poor management, extremely poor benefits.


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  5. Helpful (1)

    "co entrepreneur"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Co-Entrepreneur in Boston, MA (US)
    Current Employee - Co-Entrepreneur in Boston, MA (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at swissbäkers part-time (Less than a year)

    Pros

    food is good, discount is nice

    Cons

    everything else, chaos, negative environment

    Advice to Management

    benefits and employee treatment courses


  6. Helpful (1)

    "Disaster place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at swissbäkers full-time

    Pros

    Nice co workers is all about the pros I can say!

    Cons

    Stressful environment! All the staff quit less than a year! The owners either respect you too fake or disrespect you too real! No matter if working hard or not when their mood is bad they'd treat you really awful.
    Its all about pushing and being annoying to the customers so they may spend a few dollars more.

    Advice to Management

    Respect your staff and don't be moody at work!


  7. Helpful (1)

    "co-entrepreneur"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    great food, good owners, lots of job oppurtunity

    Cons

    management could use work on employee treatment

    Advice to Management

    treat the employees better


  8. Helpful (2)

    "Stay away!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at swissbäkers full-time

    Pros

    The food is good but don't work for them.

    Cons

    The owners are arrogant and rude. They routinely bounce checks and don't understand that in America we have labor laws.


  9. Helpful (6)

    "Hell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hell in Allston, MA (US)
    Current Employee - Hell in Allston, MA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at swissbäkers full-time

    Pros

    There is nothing good about swissbakers. They are an awful company to work for.

    Cons

    They need to get there act together. The managers are the owners so there is no HR. Underpaid for the job and always yelled at.

    Advice to Management

    Close up and let an actual business go in. Hire hr or work out of your kitchen like you used to.


  10. Helpful (4)

    "Horrible company, horrible owners, just horrible"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at swissbäkers (Less than a year)

    Pros

    The people that you are working with (for the most part) are great people. That's it.

    Cons

    Where to start. First and foremost, please don't be fooled by the owner's charming ways, one minute he is smiling and happy and the next he explodes on whatever poor soul seems to be in his path.

    The pay and benefits are absolutely horrible and almost non-existent. They will pay minimum wage regardless of how hard you work, avoid giving raises at all costs despite the efforts of HR to put a policy in place to get that done, and will do everything in their power to shove you out the door before you hit 40 hours on the offchance that they have to pay overtime. They offer to 'move up' employees to salaried managerial positions, but that's only because they want you to work more and want to pay you less. The medical benefits are horrible, there is no dental or vision involved, no 401K plan, no retirement, although Aflac is offered, so I guess that could be a plus if that is something that you want. There is no such thing as a sick day here and they expect you to come in even when you are sick or you are written up.

    Their product is delicious, but the way they treat their employees is horrible. They keep changing policies to suit their needs, there is no talking to the owner, he does not care, it's his way or the highway. If your department manager does not like you, she/he will let it be known and will not give you hours. There is clear favoritism in terms of who gets scheduled for shifts they want. Even after giving them your availability, they will still schedule you when you are unavailable and expect you to come in. I've seen one manager in particular lose their cool in front of customers and employees, it was very unprofessional. There is a huge turnover rate and they seem confused as to why people don't want to stay in a negative environment for horrible pay.

    For your own sanity and financial well being, stay away.

    Advice to Management

    Start listening to your employees and treat them better; entertain the idea that they might know what they're talking about and can help you run your business in a more professional and ethical way. Pay employees what they are actually worth and give out raises when they are due and warranted. Do not assume that one person can do all 12 random tasks that you don't want to do and be upset when that doesn't happen. Promote from within and start building up current employees into leadership positions. Most importantly, stop yelling.


  11. Helpful (4)

    "Riding on the kickback of Harvard's coattails."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at swissbäkers part-time

    Pros

    Most of my co-workers were great to work with. It seemed like a nice work culture in the first few weeks, and we were well educated on how to up-sell the products.

    Cons

    The managers tend to pick on people for no reason when the day is slow. There was a culture of shaming that was a projection of their financial insecurities. An attempt to resign was an immediate termination. I have never been so embarrassed in a workplace environment than at the hands of Thomas and Helene, and all for a position that is basically glorified Dunkin' Donuts.

    Advice to Management

    In this business, you have to assume that nobody is going to get it right all the time. Don't exclaim that you're "not going to do something" without showing us because that's what you pay us for. Please leave your emotional hang-ups by the door, and be professional. Do regular floor checks to see which employees are actually doing work rather than holing up in your office to count your money or just popping out chat up customers. Chiding one so that the rest fall into line does not work in the food service industry.


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