Zuora Reviews

Updated Feb 22, 2021

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3.8
74%
Recommend to a Friend
94%
Approve of CEO
Zuora Founder & CEO Tien Tzuo
Tien Tzuo
284 Ratings
Pros
  • "The company has a great culture(in 17 reviews)

  • "Empowerment as ZEO to voice out any concerns - Glint Survey brings out key aspects of employee engagement(in 17 reviews)

Cons
  • "infectious energy can lead to work life balance challenges(in 20 reviews)

  • "Organizationally we are maturing into a larger organization so at times there are some operational growing pains (but I have seen that everywhere)(in 16 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Leader in SaaS Billing platform"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Solutions Architect in Stockholm, Stockholm
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zuora full-time for more than 3 years

    Pros

    Top notch product and the leader across different analyst reports. Pure SaaS companies.

    Cons

    grab more big enterprise customers with more customers focus

  2. "Good Company But Lacks Established Growth Trajectory"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Representative in Boston, MA
    Approves of CEO

    I worked at Zuora full-time for less than a year

    Pros

    Great people, genuinely great people. Great perks, great office location, Eddie stocking the office and takes care of EVERYTHING you could need in the Boston office.

    Cons

    The commission plan for the BDR made the OTE very difficult to actually obtain. I left my previous company for the increased OTE but actually made less due to the commission structure. That combined with multiple (failed) attempts at redefining the career ladder has lead to most of the BDR's at my time to also leave for other positions.


  3. "Best Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Consultant in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time for more than 3 years

    Pros

    Freedom , Friendly atmosphere and amazing work life balance

    Cons

    Delay in Promotions and sometimes you may get unnoticed

  4. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Technical Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Zuora full-time for more than 5 years

    Pros

    Work life balance is great

    Cons

    Lower pay for a tech company

  5. "Best Place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Solution Architect in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time for more than 5 years

    Pros

    Transparent and good work culture

    Cons

    Lot of frequent management changes

  6. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative (SDR) in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Zuora full-time

    Pros

    Take care of their employees, a lot of company events and perks. Management supportive and building up their employees.

    Cons

    Constant changes, so one needs to be prepared to adapt continuously and change their ways of working.

  7. "Great company and team"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative in London, England

    I worked at Zuora full-time for less than a year

    Pros

    Great support from managers, Work hard play hard culture

    Cons

    Constant changes within the organisation

  8. "Zuora Beijing"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Beijing, Beijing
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Zuora full-time

    Pros

    Customer-centric, great location, family-friendly, snacks, work-life-balance

    Cons

    The salary in China is about average or lower.

  9. "Great Company and Great Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Zuora full-time for less than a year

    Pros

    Excited and motivated workforce lead by a innovative CEO. Very supportive teammates and business partners.

    Cons

    Not many come to mind.

  10. Helpful (1)

    "Best org!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer 
    Recommends
    Approves of CEO

    I have been working at Zuora full-time for more than 3 years

    Pros

    Zuora is one of the most accomodating company to work with! My experience with them for over 2 years has been wonderful so far.

    Cons

    They do not match 401K

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