Zenoss, Inc. Reviews

Updated Jul 15, 2021

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Found 117 of over 119 reviews

3.9
71%
Recommend to a Friend
75%
Approve of CEO
Zenoss, Inc. CEO Greg Stock
Greg Stock
82 Ratings
Pros
  • "Culture drives personal productivity but not at the sake of work/life balance(in 13 reviews)

  • "This company lives and breathes its core values(in 11 reviews)

  • Cons
  • "No 401k profit sharing for employees(in 10 reviews)

  • "Despite analyst coverage, sales still educating the market about Zenoss(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 1.0
      Former Employee, less than 1 year

      Sales

      Jul 15, 2021 - Global Sales Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Product can be better. Nice EMEA partnership and potential.

      Cons

      No Strategy . No team spirit. Micro management from a retired VP.Looks like CEO and some fellows like to stay under the radars .

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    2. 5.0
      Current Employee, more than 5 years

      A hidden gem

      Jun 7, 2021 - Senior Customer Support Engineer in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture awesome people. Benefits are amazing (except 401k doesn’t match). Management is stellar, CEO is the right person in place. Everyone helps everyone mentality.

      Cons

      Very technically challenging at times. Although it keeps you learning and on your toes, you’re support the product in many different environments. The product itself is open source stack.

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    3. 5.0
      Current Employee

      Great company, great product

      Jun 18, 2021 - Customer Support Engineer in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Many opportunities to learn and grow. Very supportive staff on all levels. Currently 100% work from home.

      Cons

      Difficult system to learn if you're coming in cold.

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    4. 5.0
      Current Employee, more than 5 years

      Great place to work!

      Mar 18, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Zenoss has handled the transition to company-wide WFH due to COVID very well! I feel more connected with my team and the whole organization. - Leadership is extremely transparent, which is rare at other companies - Employees are hardworking, smart, and dedicated, which makes it easier to do your job. - You get treated like an adult. Autonomy is encouraged! - There's always room to grow and be challenged. If you want to try something to expand your career and it benefits the company, Zenoss embraces that initiative.

      Cons

      Like most companies, we have endured a lot of change over the past year but the company is in a very positive/healthy position. Change makes it more challenging to execute strategies efficiently but sometimes opens up opportunities.

      1 person found this review helpful
    5. 2.0
      Former Employee, more than 1 year

      Complacent & stuck in the mud

      Apr 14, 2021 - Sales Representative in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance is great

      Cons

      The complacency across the org is outstanding. The inbound team doesn't even have phones and only talks to prospects via email. Losing out on opportunities for more sales. This is not a sales led org. It's marketing led. Always turning the corner on engineering work or outward facing messaging to match what analysts are saying...not what the customers or prospects are telling us. Some people take 1.5 hour blocked lunches everyday, and don't you dare schedule a customer meeting over top of it. So many people have kicked up their feet and continue to blame sales for the issues that are company wide. & that starts at the top. Best departments are security and IT.

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      2 people found this review helpful
    6. 5.0
      Current Employee, more than 5 years

      Best place in Austin to work

      Apr 8, 2021 - Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture. Great product. Management is completely transparent. During Covid, the company has grown and at the same time become more of a family, supporting each other in every way. Mediocrity isn't tolerated so those who aren't up to the task find their way out the door.

      Cons

      No 401k matching. Sales leadership is dysfunctional.

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      1 person found this review helpful
    7. 5.0
      Current Employee, more than 5 years

      Financially Strong, Growing and Hiring - and Super FUN!

      Mar 18, 2021 - Anonymous Employee in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and customers. Fun virtual culture. Core Values are powerful and real. Company serves a fast growing market - AIOps and IT Monitoring. - massive growth potential. Crushed 2020 Plan.

      Cons

      Not currently in our awesome HQ but hopefully it will re-open soon.

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      1 person found this review helpful
    8. 5.0
      Former Employee

      -

      May 12, 2021 - Intern in Austin Gardens Colonia, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are great! Company culture is awesome.

      Cons

      Very niche target audience and experience.

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    9. 2.0
      Current Employee, more than 3 years

      Sinking ? Zenoss is certainly in need of an extra paddle

      Mar 15, 2021 - Team Lead in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not many left, the product has potential, some good vision and a strong set of developers and team members.

      Cons

      The company is leaderless and without realistic strategy. The lack of funding and the products technical debt directly impacts keeping pace in the marketplace and its core customer base requirements and its competitors. Its lost its COO, one of the best leaders I have ever worked with. Every team has shrunk in size and I wonder why every direct report into the CEO has left the company in recent years, when it's doing so well and with a great future.

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      4 people found this review helpful
    10. 4.0
      Current Employee, more than 1 year

      Home

      Oct 22, 2020 - Senior Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Hard working teams * Management allows opportunities for growth within teams * Response to pandemic was right on the money * Latitude to work without the stress of BIG COMPANY stress *Latest hires are impressive *I have seen leadership support employees in a very personal way several times- it is cool to see that in the company.

      Cons

      *Communication was choppy initially but has turned around in the last year. *Harder to feel connected to the mothership virtually but there are activities to do together. Not sure what else can be done under the circumstances.

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