Zenefits Employee Reviews about "work life balance"

Pros

Top level management is better than before

Cons

Poor work life balance but improving

Pros

Good office perks and good work life balance

Cons

The tech leaders don't know what they are doing. Lot of good people have left because of that.

Pros

Despite some bad article online, this is actually good place to work Great co-workers to work with Good product and i am happy that i can contribute The idea is great, and it is leading the industry better work-life balance than before

Cons

bad reputation caused by misleading article and news online management is a little weird the market is not good for its business now ironically, bad benefits for a hr-benefits company seriously, crappy food.

Pros

Pros included a great training program that's evolving, continuing education, lunch and learn, access to executive team and their feedback, generous work / life balance philosophy, easy to use tech stack and the company fosters inclusion and a fun culture, even when working remotely. The C's wrote a book on People Operations and they are practicing what they preach.

Cons

So far so good. When I have questions or issues, I feel like I have resources who are glad to help and share information.

Pros

Pros- great work life balance, rampant favoritism which is great if the leaders like you because you don't have to be good at your job. The executive team is a boys club, so if that's what you're into, then this place is awesome!

Cons

All you need to know is that every female executive leader at that company has left in the past 3 months...and for good reason. The ones on their website now aren't even executives, their photos are up solely to propel the illusion that this company cares about equality. Its Jay, Issac, and Shaun in a room puffing their chests and talking they're in a football locker room. If you're a current employee, run. If your a prospective employee, run faster.

Pros

Just not a good place to work

Cons

Toxic, unhealthy work environment, no work life balance

Pros

The people are the reason you stay Great pay Good time off policy Great benefits Office is amazing

Cons

There isn’t a great work life balance Not enough people work to support all their customer Custome Care managers are not experienced It has quite a bit to work on like any start up

Pros

Generous PTO policy, and good benefits.

Cons

Long working hours, not a good work life balance.

Pros

The company has great healthcare plans in the SF office and there are some talented people peppered throughout the company. Good work/life balance

Cons

The word "dysfunction" is an understatement for how this organization is run. The business model has so much potential and so much runway in the marketplace, but they just cannot execute. There are talented people in the organization, but not many in leadership roles. Leadership is kind of a "boys club" where underperformers are given passes when they clearly illustrate they cannot produce results. We've all had jobs where we wonder how someone who is clearly incompetent got into a leadership position, except at Zenefits it's not just one or two people, it's a systemic issue. Leadership surrounds themselves with "yes" men and women which really squashes any hope for innovation. There is a long history of layoffs at Zenefits and I don't see that tradition ending anytime soon. They couldn't come close to hitting sales targets during GOOD economic times and I wouldn't bet on them to be able to do it in bad times. When I started 2 years ago, the company boasted 10,000 customers, but that number hasn't changed in 2 years. It's a customer churn factory. Ask anyone in customer service. It's a sales-driven company that doesn't do a good job at selling. Most new product features or additions come from an anecdotal use case that someone in sales needs to close a deal. So sales tells the prospect it's on the roadmap to close the deal, then product either builds a feature for one customer or they don't and the customer churns after their contract is up. Work here at your own risk.

Pros

Pros: -I've never learned so much in such a short time...ever. -Gained valuable insight into process at a SaaS company. -The company hires very bright people, for the most part. You will work with some incredibly talented colleagues. -Close-knit teams. -You will be very well prepared to advance your career outside of Zenefits once you leave, since it is such an intense experience.

Cons

Cons: -The general sentiment is that it is better to build things fast than to build things well. In this light, faulty systems are rarely totally destroyed to create better ones. Band-aid solutions are the norm and affect CX negatively. -When you bring up an alternative to a poor process, you are often shut down by bureaucratic hierarchy. The company has WAY too many redundant layers for such a young start-up. -"Root Cause" culture turns into a blame game. Support reps spend valuable time identifying the internal cause of a problem before they tackle solution for a customer. They do this because they are told they have to. "Root Cause" is identified by listing departments or individuals on internal issue-tracking tickets. -Metrics are intense and rigorous for customer-facing employees with little product support. -People empowerment is a foreign concept. People = Metrics here. -Difficult to move up or laterally across departments. -Work/Life balance is so non-existent, it is laughable. -Inter-department communication is poor. None of the Ops teams have any idea what the others do day-to-day.