Williams-Sonoma Reviews

Updated Sep 21, 2021

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Found 2,595 of over 2,781 reviews

3.2
50%
Recommend to a Friend
65%
Approve of CEO
Williams-Sonoma President, CEO and Director Laura J. Alber
Laura J. Alber
1,094 Ratings
Pros
  • "Employee discount took sting out of lower salary(in 205 reviews)

  • "Great discount for seasonal employee(in 197 reviews)

  • Cons
  • "upper management can us a little work(in 108 reviews)

  • "Many end up leaving due to work life balance/health concerns from over work(in 86 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 8 years

      Williams-Sonoma, Inc. is a people-first organization

      Jun 24, 2021 - Human Resources Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company culture, leadership (50+% female), diversity and inclusion initiatives, opportunities for advancement across brands and divisions, competitive payrates and benefits, and generous associate discount make WSI a great place to work.

      Cons

      Working across multiple time zones (head offices in SF and NYC) so work/life balance can be a challenge; PTO/time off could be more competitive (more time, summer Fridays, Friday of Thanksgiving off, etc.)

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    2. 5.0
      Former Employee

      Great

      Jun 2, 2021 - Sales Account Manageress in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best place to work ever

      Cons

      not great working hours , Could be better

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    3. 4.0
      Former Employee, less than 1 year

      Good but closed

      Mar 22, 2021 - Assistant Manager in Brossard, QC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Products are amazing, team was great and chance to meet celebrities.

      Cons

      System is old, the store closed

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    4. 3.0
      Current Employee, more than 1 year

      Coordinate

      Mar 17, 2021 - Patient Service Representative in Etobicoke, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Environment is great for working

      Cons

      Stressful at times, when work overload

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    5. 4.0
      Current Employee, more than 1 year

      Love my job!

      Feb 10, 2021 - Design Studio Specialist in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A very positive atmosphere, great work environment, opportunity to learn and advance.

      Cons

      With recent pandemic hours have been dramatically reduced.

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    6. 3.0
      Former Employee, less than 1 year

      Decent for Cooks wanting to move to retail

      Oct 14, 2020 - Customer Service Representative in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      product discount, tasting samples, holidays off

      Cons

      high selling expectation, no staff room, not enough breaks

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    7. 2.0
      Current Employee, more than 10 years

      Was a Great Organization 10 Years Ago

      Sep 4, 2020 - Sales Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - some of the best kitchen merchandise in the business - really friendly staff at all locations -free sampling of goods -sales competitions between stores

      Cons

      -way to many sku's (don't need 45 different styles of spatula) -competition usually has better prices -will accept any return from anywhere even if not purchased with W.S - no room from growth -pay grade is abysmal

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      2 people found this review helpful
    8. 5.0
      Former Employee

      Nice

      Aug 12, 2020 - Seller-Cahier in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice and friendly working environment.

      Cons

      Nothing need to be mentioned.

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    9. 1.0
      Former Employee

      Not a good workplace

      Mar 29, 2020 - Sales Representative in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good location of the store

      Cons

      No respect is given by management Very high sales expectations with no commissions

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    10. 3.0
      Current Employee, less than 1 year

      Okay but closing

      Nov 28, 2019 - Assistant Gérant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The discounts for the quality products are convenient. The team was nice. The clientele was interesting!

      Cons

      Hard work, no commission. Closing. Schedule is not always convenient.

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    Viewing 1 - 10 of 2,595 Reviews

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