Western Financial Group "front line" Reviews | Glassdoor.ca

Western Financial Group Employee Reviews about "front line"

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  1. Helpful (1)

    "Better opportunities in Calgary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Advisor in Strathmore, AB
    Former Employee - Insurance Advisor in Strathmore, AB
    Doesn't Recommend
    No opinion of CEO

    I worked at Western Financial Group (More than 5 years)

    Pros

    decent pay and good benefits

    Cons

    revolving door...ownership, management & front line. Very low morale.

    Advice to Management

    have proper number of employees to reach targets. Perpetually short staffed.


  2. Helpful (6)

    "Would not recommend working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Western Financial Group full-time

    Pros

    paid vacation, personal days and sick days

    Cons

    No support from management and above
    Not enough front line staff
    Not paid near enough money for the work
    Low office morale
    Different rules for different staff
    Throw new staff to the wolves and hope they survive
    Management implements plans that work for them and not for staff. They have no concept of how to deal with staff problems away from work, especially those who have family outside Canada
    Too high sales targets and staff are being constantly hit with new targets and threatened when they aren't reaching them.
    If a manager dislikes you, you might as well pack your bags and walk before you are pushed

    Advice to Management

    Realise your staff are tired of your stupid targets and ideas and are afraid to say anything
    Stop telling them to suck it up or the door is over there
    Treat your staff as though they are valued. Stop hiding behind you office door and realise that all is not well in your office.
    Spend sometime sitting beside your staff and see what they go through on a daily basis. ALL IS NOT WELL LOOK AROUND YOU
    Staff are demoralised and are actively looking elsewhere. Some of them have 2 jobs because they aren't earning enough. Take heed of the employee engagement survey.
    You are going to lose a lot of experienced staff if you don't listen and TAKE ACTION

  3. Helpful (1)

    "Cold unfeeling upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Western Financial Group full-time (More than a year)

    Pros

    Some great people, good transfer opportunities.

    Cons

    Very little head office support, they do not understand the value of having employees at the front line level. They prefer to pay minimum wages, give bad service, and leave the branch managers to struggle through these challenges on their own. And should you choose to actually voice your opinion, say goodbye to your employment. They have zero respect for their employees.

    Advice to Management

    Look in the mirror in the morning, and ask yourself "How would I live to be treated? With dignity & respect, or spit on like dirt?"