Western Financial Group Reviews | Glassdoor.ca

Western Financial Group Reviews

Updated 15 January, 2019
110 reviews

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3.7
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Western Financial Group President and CEO Kenny Nicholls
Kenny Nicholls
40 Ratings

Employee Reviews

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Pros
  • "They realize there has to be a fair work/life balance" (in 6 reviews)

  • "We have really good benefits, 3 weeks of vacation days/year to start along with flex days and sick days" (in 8 reviews)

Cons
  • "Not a lot of contact with head office" (in 8 reviews)

  • "The micro management and cancerous environment brought about at the mid management level made the environment extremely toxic" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    "My branch has been a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Insurance Advisor in Medicine Hat, AB
    Current Employee - Insurance Advisor in Medicine Hat, AB
    Recommends
    Positive Outlook

    I have been working at Western Financial Group full-time

    Pros

    I have read many of the reviews, some very negative. I can only speak from my experience. I am still fairly new to Western and to the insurance field but my experience has been nothing but positive and supportive. The branch management team has supported my growth, they see my success as success for the company.

    Training has been very structured and well paced. The office environment has been good, this branch really does feel like a family (and yes, every family has some dysfunction, but compared to other places I have worked this is minor).

    The pay and benefits are competitive, I have heard that the starting salary is a little lower than other brokerages but the increased vacation and benefits offsets this.

    One of the things about Western that was most appealing to me is the focus on local community and the push to be involved, whether with fundraising efforts, volunteering, or supporting in other ways. Insurance is very much a corporate endeavor, so if being involved in your community and giving back is also important to you, Western is a great place to do that.

    Cons

    I am still new to Western, I have not come across much in the way of negatives yet.

    Advice to Management

    Read through the reviews. Clearly there are some issues in some (perhaps many) of the branches, but not all. Find what is working well, try to replicate it in places where things are not going well. You don't need to reinvent the wheel.

    Western Financial Group Response

    8 Feb, 2018 – Digital Media Specialist

    Thanks for taking the time to review us. We appreciate it!


  2. "Wonderful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Financial Group full-time

    Pros

    Management cares, amazing holidays, recognition!

    Cons

    Wages are not great.

    Advice to Management

    Keep up the good work!

  3. Helpful (2)

    "Do as I say not as I do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some good staff, some great clients. Good health benefits

    Cons

    Management...too many. They do nothing. Need to open their eyes

    Advice to Management

    Get rid of the back stabbers, and brown nosers, and actually look at your staff. Overworked underpaid. We do all the work and you're the ones going on extravagant holidays.


  4. Helpful (1)

    "Lack of values and ethics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Office Employee in High River, AB
    Former Employee - Head Office Employee in High River, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Western Financial Group full-time (More than a year)

    Pros

    Wonderful people throughout the company. There is an amazing commitment to community through the Western Communities Foundation.

    Cons

    Upper management does not have an open door policy. People disappear without announcements. There is a underlying culture of fear of job loss if people speak up. Just smile and do as you're told.

    Branch staff are severely unsupported by internal departments and decisions are made based on corporate politics and individual clout than what's best for the customer.

    Advice to Management

    Take come accountability and stop blaming branch staff for all issues, make a commitment to change for the better.


  5. "Best company with Career Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Financial Group full-time

    Pros

    I have been with Western Financial Group for over 25 years, have grown with the company and feel it is the best place to work

    Cons

    There are no concerns with Western


  6. Helpful (2)

    "Toxic Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Western Financial Group full-time

    Pros

    Not a bad place aside from toxic management

    Cons

    Toxic managers were never held accountable for behaviour


  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Financial Group full-time

    Pros

    Outside city limits (no traffic), employees are nice, management is good, company goals are clearly discussed to all employees

    Cons

    As this office is situated in High River, it is advisable to have your own car to drive to and from work.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Financial Group full-time

    Pros

    Head office is a great place to work. Everyone is extremely friendly and they definitely promote a work-life balance. They are a growing company and make you feel like you are a part of what they are building.

    Cons

    The pay isn't as high as it would be in Calgary. There are social events throughout the month but it is not overly social outside of your team. Most people eat lunch at their desk and there are not many options to get out of the office because of location.

    Advice to Management

    Continue to support employees. Maybe look at a better compensation structure that would entice people from the city to High River.


  9. "I Truly Enjoy my Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Advisor in Strathmore, AB
    Current Employee - Insurance Sales Advisor in Strathmore, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Financial Group full-time (More than 3 years)

    Pros

    I have been with this company for three and a half years, and have had some of my best experiences with it. I have worked in two of our branches both in Southern Alberta as well as Central Alberta. Each office has helped coach myself in very different ways to be the broker I am today.

    I truly believe in Western Financial Groups focus on supporting our communities. I have been largely involved in our charity Support The Cause and I love seeing the impact the money we raise as an office has impacted my community.

    Western Financial Group is a fair company to work for, that truly enjoys seeing their employees succeed. When I began three and a half years ago, I started at our front desk as a receptionist. I have since then moved my way through our Personal Lines team. I could not have grown as much I have without the support of my coworkers and management team.

    I have recommended two long time friends of my own to the company, who have now become two long term employees to Western Financial Group.

    Cons

    The pay is a little on the lower side, however they make up for it in their benefits, vacation time as well as their Incentive Program.

    Advice to Management

    Keep up the great work!


  10. Helpful (1)

    "Better opportunities in Calgary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Advisor in Strathmore, AB
    Former Employee - Insurance Advisor in Strathmore, AB
    Doesn't Recommend
    No opinion of CEO

    I worked at Western Financial Group (More than 5 years)

    Pros

    decent pay and good benefits

    Cons

    revolving door...ownership, management & front line. Very low morale.

    Advice to Management

    have proper number of employees to reach targets. Perpetually short staffed.