Western Dental Services Employee Reviews about "fast paced"

Updated Jan 20, 2021

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2.9
53%
Recommend to a Friend
80%
Approve of CEO
Western Dental Services CEO Dan Crowley (no image)
Dan Crowley
116 Ratings
Pros
  • "Fast paced environment, 40 hours, exercised customer service(in 12 reviews)

  • "Great Place to Learn, Fast pace(in 10 reviews)

  • Cons
  • "Very high workload, poor upper management, morally compromising, low pay(in 16 reviews)

  • "Low pay, they send you to different offices without even asking if you’re okay with going(in 14 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "fast paced"

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    1. 5.0
      Current Employee

      Work Culture

      Jan 20, 2021 - Dental Assistant in Tel Aviv-Yafo
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Place to Learn, Fast pace

      Cons

      Pay, Benefits, short staff, management

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    2. 2.0
      Former Employee, less than 1 year

      Work was fast paced, but very stressful

      Oct 28, 2020 - Receptionist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast paced environment, 40 hours, exercised customer service

      Cons

      Understaffed & under paid, stressful, no teamwork

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    3. 5.0
      Former Employee, more than 1 year

      Busy, Crazy, Fun

      Jun 3, 2019 - Registered Dental Assistant in Palo Alto, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I enjoyed all of my workers and the fast pace environment.

      Cons

      Sometimes the fast-paced environment needs to be slowed down.

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    4. 2.0
      Former Employee, less than 1 year

      Low wages and over worked employees

      Jun 3, 2019 - Receptionist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Steady work schedule Fast paced Most holidays off

      Cons

      Low wages Favoritism Doctors are so rude Business managers don’t do anything

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    5. 4.0
      Current Employee, more than 3 years

      Corporate Position

      Aug 31, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast paced; lots to learn and a strong steady organization. Upward mobility, always something to learn. Steady employment & benefits package.

      Cons

      In such a large organization - it takes a bit longer to make things happen. Too many meetings for simple decisions.

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    6. 3.0
      Former Employee, less than 1 year

      Not bad

      Oct 2, 2014 - Registered Dental Assistant in Philadelphia, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very easy to gain experience because very busy Very fast paced, the day goes by in a flash Lenient with schedule

      Cons

      Underpaid for the stressful environment Old manager was very write up happy Make you believe there is room for growth, but you only get a very small raise (less than .50 cents) every year if you meet their conduct Get penalized for the littlest things Favoritism Rude patients The ObamaCare insurance made our schedule almost twice as booked, so even more stressed. Our corporate office books our appointments so we once had three root canals at the same time with three dentists (pediatric, general, and managing). Only the general dentist was put in charge of root canals and they scheduled three at the same time along with other treatment for him to do.

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    7. 2.0
      Current Employee, more than 3 years

      Patient Care Coordinator

      Jul 6, 2016 - Patient Care Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get to learn new things in a very fast paced environment. Benefits such as sick time and paid time off.

      Cons

      The schedule is horrible since they are open monday- Saturday 9-7pm. Must be able to work overtime. You are not asked to do this you are forced. High turn over rate so constantly having to train someone new. Low pay. This company does not care about their employees just their business. All they care about is money money money. You are forced to take over other people's work and you are not compensated for this. They give you no formal training and have the concept of sink or swim. I would not recommend this employer unless you are trying to get experience. They state to care about patients but they really don't. No ethics whatsoever!! As soon as I find another job I'm out of here!

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      4 people found this review helpful
    8. 3.0
      Current Employee

      Need Improvement

      Sep 14, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay for RDA PTO Vacation Time Gain plenty of experience from working with many specialties Fast paced

      Cons

      Overbooked appointments Corporate does not know how to book patients they DO NOT KNOW what the patient really needs 1-800 operators pointless to talk to they transfer you over many times

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    9. 4.0
      Current Employee

      Insurance Biller

      Oct 8, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to get your foot in the door and gain valuable experience as an insurance biller. You are assigned several offices and our responsible for submitting claims, tracing for payments, and resubmitting or appealing claims in order to finalize and resolve. Basically, handling the entire process of an insurance claim from beginning to end utilizing various tools and applications. This is definitely a great stepping stone if you eventually want to transition into medical billing but do not have any experience. Awesome leadership team who do their best to keep morale high and the work environment enjoyable. Wonderful down to earth teammates who are always willing to help or address any questions you may have. Job is fast paced and you're always switching between different tasks daily so the work day doesn't drag and have that monotonous feeling to it but zooms quickly by. PTO, VACATION, FLEXIBLE WORK HOURS, GREAT SUPERVISORS, MANAGERS & DEPARTMENT DIRECTOR!

      Cons

      For the amount of work you do and the revenue this department directly generates for the company we are definitely underpaid and that's being compared to just industry standards now if you consider the state of CA and the cost of living yeah we are at the bottom of the barrel and that's the main reason for the amount of turnover. Everyone comes in learns the industry, soaks up the valuable information and practices taught and then moves on to better paying positions being offered by other dental or medical billing companies. Executive Management team changes often. High Turnover at office level. Front Office & Back Office training needs to be revamped. Executive team need to allow lower/mid level management the ability to counter offer to keep valuable, intelligent, hardworking individuals from leaving. IT needs to listen more and be less defensive as a lot of the applications do not interface and some of the processes that have been created to fix a certain issue ends up causing much more problems case in point, the process subscriber that now causes offices to do countless recalls to correct fee schedule errors.

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    10. 3.0
      Current Employee

      Managing Dentist is the key for establishing a good working environment for new Associate Dentists

      Mar 28, 2013 - Associate Dentist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Reasonable compensation. Good office people. Fast paced. Exposed to and learn new things every day.

      Cons

      Emphasis on production. Expectations seem a bit high initially. Lots of chatter about bonuses, but it's still just chatter. We shall see.

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    Viewing 1 - 10 of 12 Reviews

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