Western Dental Services Reviews

Updated Jan 12, 2021

To filter reviews, or .
3.1
52%
Recommend to a Friend
83%
Approve of CEO
Western Dental Services CEO Dan Crowley (no image)
Dan Crowley
100 Ratings
Pros
  • "Great place to begin your dental career(in 9 reviews)

  • "Fast paced environment, 40 hours, exercised customer service(in 9 reviews)

Cons
  • "Very high workload, poor upper management, morally compromising, low pay(in 16 reviews)

  • "Low pay, they send you to different offices without even asking if you’re okay with going(in 14 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "18 Years of Growth"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Rda/Floor Back Coordinator 
    Approves of CEO

    I have been working at Western Dental Services full-time for more than 10 years

    Pros

    An excellent work environment - Our employees come to work with a positive attitude and do the best they can to help our patients and each other. You will always see teamwork occurring. Excellent customer Service - One of our goals is to ensure that our patients, which are children from the ages of 1 to 17 years old feel comfortable while having treatment done. Great benefits - This company offers medical insurance, vision insurance, and as well 401 retirement plan. Opportunity for Growth - I started working here as an RDA, and I later became a floor coordinator. This has allowed me to learn so much more behind the scenes. I am very happy working with western dental kids!

    Cons

    I was use to working earlier shifts, however the hours at my office change to later times. Nonetheless, I still enjoy working with my team and aiding children in need for dental care.

  2. "Salary"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Western Dental Services full-time for less than a year

    Pros

    Working as a team and supporting each other

    Cons

    Manager was very rude and mean


  3. "Furlough Employees due to Pandemic and does not bring everyone back"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Desktop Tech Support II in Orange, CA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Western Dental Services full-time for more than a year

    Pros

    Deal with something different everyday when it comes to technical support issues.

    Cons

    There are co-workers that have bad attitudes, hard to work with. Hard to ask for help.

    Continue reading
  4. "Good company to start in"

    3.0
    Current Employee - Rda in Murrieta, CA

    I have been working at Western Dental Services full-time

    Pros

    -They will train you if you're new. - Full time hours and benefits

    Cons

    Flexibility with the schedule but that really comes down to who your floor supervisor and office manager are.

  5. "Enjoyed it"

    4.0
    Former Employee - Associate Dentist in Visalia, CA

    I worked at Western Dental Services full-time

    Pros

    I enjoyed my time with the managing dentist, good team

    Cons

    They do not provide PTO

  6. "Make the right choice"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiter in Orange, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Western Dental Services full-time for more than a year

    Pros

    organized, corporate, bonuses, hard working team, great mentorship, flexible

    Cons

    pressure to produce, fast space, metrics driven, corporate (not family oriented)

  7. "Fasto paced"

    4.0
    Former Employee - Dantal Assistant in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Western Dental Services full-time

    Pros

    40 hrs wk, growing your resume, experience

    Cons

    Schedlule, do to corporate booking and billing services, many pt's upset.

    Continue reading
  8. "Great organization until they sent me to collections for treatment not provided and refuses to correct their mistake."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dentist (Managing Clinical Director) in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Western Dental Services full-time for more than 5 years

    Pros

    Excellent training and structure at all levels.

    Cons

    I fully enjoyed working for this organization until recently being harassed for treatment never received. Years after leaving on good terms, I recieved a bill for thousands of dollars that was also submitted to a collection agency. Western Dental refuses to correct the mistake.

    Continue reading
  9. "great"

    5.0
    Current Employee - Dental Receptionist in Newark, CA

    I have been working at Western Dental Services full-time

    Pros

    great to work at everyday

    Cons

    work balance is hard to do

  10. "I"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Patient Care Coordinator in Delano, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Western Dental Services full-time

    Pros

    Good working hours and people are nice.

    Cons

    No family time even on holidays things go back to work right after needs more insensitives.

Viewing 1 - 10 of 324 English Reviews