West Coast Dental Reviews

Pros

Overall, the company is a standard corporate dental business. I would be cautious about all the recent positive reviews since they are running a campaign to boost their Glassdoor review. There hasn't been much change in the company but our rating has increased by an entire star. There are some good things about the company. The new COO is a great leader and has been making positive changes. Also, the middle managers...

Cons

The CEO is a joke. He picks his favorites and ignores the rest of us. The senior partners have their hands in everything, and it can be annoying. They run the company like a small practice. There's only one week of paid vacation.

Advice to Management

You are a growing company, trust your team to do the work. Give better benefits. Upgrade your IT system. Call out bad leaders and reward employees on merits not favorites

Pros

Working at the call center, there’s a culture of camaraderie and it’s so easy to fit in because everyone is so nice and easy to get along with. When I first started working here I was afraid to make mistakes but I quickly learned that everyone is so helpful and management is very forgiving. If you come to work with an attitude to learn and grow you can easily move up since this company has so much room for growth and...

Cons

There is so much to learn especially if you don’t have a dental background but you honestly learn so much as you go and because everyone here is so supportive of each other you can easily make it.

Advice to Management

None at this time

Pros

Great coworkers !!! They allow you to switch days with coworkers if possible Sometimes manager is in a good mood

Cons

Micromanagement to the fullest You can do a million things right but if you do one thing wrong they make you feel like you're not good enough Bombarded all day with emails of what you do wrong They make the call center feel responsible if new patient flow into offices is low and change commission structure to try to increase appointments Also have been asked in past to try to go the restroom during breaks.

Advice to Management

The call center has great potential with the right training and guidance. They are humans and not machines . The call center needs to be appreciated and not "have all eyes" on them bc they have no direction.

Pros

Great career opportunities within the same company. Great leadership. Great health/vision/dental coverage.

Cons

Vacation benefits need to be improved

Advice to Management

Please look into the vacation benefits

Pros

We have multiple locations just for adults and ones specializing just for children . And currently expanding !

Cons

None at this time

Pros

Competitive pay, great benefits. Cares and acknowledges their employees.

Cons

Office hours. Travel between sister offices if needed (very seldom)

Advice to Management

Lucy Gonzalez is a phenomenal regional manager. Always available to listen and/or reach out to any concerns. I truly enjoy being employed with West Coast Dental.

Pros

Getting to work with knowledgeable staff. In the company there is an immense support from the upper management team. I have worked closely with Lucy Gonzales (regional manager). She has been for me at all times and guided me to become a better managing dentist. Doctor Sareh (clinical director) she is always there to make sure you have everything needed to achieve your personal clinical goals. Dr. Sohrab (CEO). The most...

Cons

None that I can remember.

Pros

I have been with West Coast Dental in Riverside for approximately 5 months and I can honestly say say this is the absolute best environment I've ever worked in. The staff here are all wonderful and helpful! I came in not knowing much about the dental world and they were all so patient with me and taught me so much. We have a wonderful office manager, Aide, who goes above and beyond to make sure our office is a pleasure...

Cons

I really have nothing bad to say

Advice to Management

Keep up the awesome work!!