Wausau Financial Systems Reviews

Updated Feb 12, 2021

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3.0
37%
Recommend to a Friend
79%
Approve of CEO
Wausau Financial Systems CEO Gary Cawthorne (no image)
Gary Cawthorne
19 Ratings
  1. "n/a"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Lynn, MA

    I worked at Wausau Financial Systems part-time for more than 3 years

    Pros

    Worked in Lynn, Massachusetts office from 2011-2014. I loved the coworkers. Great experience for a career in Business and Accounting.

    Cons

    Received VERY POOR training skills (especially processing checks for Wolters Kluwer) which caused a lot of errors. Failure to let us know what category a check needed to be place in so the errors would not continue.

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  2. "Not so good"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wausau Financial Systems full-time for more than 8 years

    Pros

    If you like back biting drama with a bunch of mean people then this place is for you

    Cons

    Micro management low pay old technology and mean people

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  3. "Good Company"

    4.0
    Former Employee - Account Executive 

    I worked at Wausau Financial Systems full-time

    Pros

    Great people to work with

    Cons

    Weak in market at the time

  4. "Lots to improve on"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wausau, WI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Wausau Financial Systems full-time for more than 3 years

    Pros

    Deluxe is a great company to be part of - however, WAUSAU is a different story. Good benefits Decent starting wage

    Cons

    Management - lack of knowledge to help you grow in your role, therefore they cannot defend you when there are workplace bullies. Lots of workplace bullies that have been with the company for over a decade.

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  5. "So much potential, so few eyes on the prize"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Wausau Financial Systems full-time for more than 8 years

    Pros

    Comfortable environment, dress, hours and the people, nearly all of them, are great to work with, for and lead. Strong hold in a tough market with incredible revenue and strategic potential.

    Cons

    Having a really hard time capitalizing on any of the revenue or people potential. Deals are missed or completely ruined by poor quality due to understaffed delivery and solution groups. The constant failure to recognize and grow the potential future leadership of this company is noticed by nearly every employee. There is no career growth for anyone that doesn't live in Mosinee, which is too bad because there are some real leaders that reside outside of it. The constant software and delivery quality issues make it really tough for anyone to feel successful or good about what they do.

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  6. "Dynamic and Supportive Company End to End"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service - Support and Implementations in Mosinee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wausau Financial Systems full-time for more than 8 years

    Pros

    WFS supports its employees very well. Management does their best to ensure that employees have visibility to the direction and focus of the company. Employees are extremely dedicated and focused. They all are very helpful of each other and have a 'We are in it together' mentality. Customer focus is key and all management and employees share in this. WFS is a fast paced high intensity company which is a lot of fun to work with. It does require dedication and passion.

    Cons

    WFS is a small company who works with very large customers. This causes some growing pains which cause confusion for employees. The size of WFS allows for a lot of flexibility and movement making them appear to withhold information from employees due to decisions in flight. Management works hard to keep as much information available as possible and is always operating with focus of growing the company and supporting its employees. Recent upper management changes have helped WFS significantly.

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  7. "Treats employees like adults, appreciates their contributions"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales/Marketing in Mosinee, WI
    Recommends
    Positive Outlook

    I have been working at Wausau Financial Systems full-time for less than a year

    Pros

    WFS has gone a long way towards figuring out different ideas for events, food, special "treats" and so on for their workforce to keep them interested and motivated. I think it works pretty well. In addition, most of the managers are extremely accessible and easy to talk to. I feel very respected for my expertise. Staff have been friendly and respond back to questions quickly.

    Cons

    IT policies are really strict here, so there are quite a few tasks you would be able to get done on your home PC in a few minutes or seconds but end up taking hours or days because of security restrictions and so on. Also, if you work at the Mosinee location, you will be pretty far (10 miles) from Wausua itself so options for lunch dining and so on can be limited without some planning.

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  8. "Good place to start, management needed to learn how to promote"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Wausau Financial Systems full-time for more than 8 years

    Pros

    I loved to work here because I loved my customers. I also loved my coworkers for the most part. The option to work remote was great as well

    Cons

    Management never gave the chance for people to grow, once you got into a position, there was never a chance to go up unless you went to another department. Reviews were limited on how much the company made so you were stuck on only getting a certain number no matter how well you performed. If sales did bad, you got a 3 out of 5. Since I left the company has been bought so this could have changed.

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  9. Helpful (1)

    "Good company needs a better strategy and direction"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wausau Financial Systems full-time

    Pros

    Wausau Financial has good people and good software products. Because of this, customers tolerate their weaknesses related to software release and implementation. Management has the tactical elements down so the company is stable and solid financially.

    Cons

    Wausau Financial lacks a clear product strategy and creates a good deal of its own issues because they are unsure how their products should interact or align. There is also no clear corporate strategy which leaves individual managers trying to define it for their groups. Overall salary strategy seems to be to underpay in Central Wisconsin in order to afford the new hires located around the country.

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  10. Helpful (1)

    "Good atmosphere, but with drawbacks"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Wausau Financial Systems full-time for more than 3 years

    Pros

    Casual dress, casual hours, great office location, ample space, good people, work from home

    Cons

    Recent management shifts have left moral plummeting, causing resignations by talented employees. Lack of middle management and accountability leave lower employees to fall out of line. Pay freezes and no career growth limit longevity. Acquisitions are not nurtured and left to wither. Bending over backwards to keep key customers while lacking focus to gain new. Project management is constricted by processes that don't work. As the HQ is in a small town they act 'big fish, little pond'; that culture does not translate to satellite locations, nor your customers. Not a bad place to work, but if you want to grow your career, plan to move to the central office.

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