WDS Reviews

Updated Dec 3, 2019

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3.0
43%
Recommend to a Friend
45%
Approve of CEO
WDS CEO David Ffoulkes-Jones
David Ffoulkes-Jones
56 Ratings
Pros
Cons
  • "Too many team leaders that did not either know or want to do anything(in 13 reviews)

  • "Upper management changed the structure of the call center back and forth several times(in 9 reviews)

More Pros and Cons
  1. "Decent money, but not worth your soul."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support in Boise, ID
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at WDS full-time for more than 3 years

    Pros

    Good money for entry level, paid training.

    Cons

    Inconsistent management, mandatory overtime, management wont back you up if you actually do your job as you are trained. Holiday pay is revoked if you miss time earlier in the week.

    Continue reading
  2. "CCM"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at WDS full-time for more than 3 years

    Pros

    Great place to work. A lot of room to grow within the company

    Cons

    Frequent changes High expectations Many different contracts


  3. "Great place to work. Dynamic, Fun"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WDS full-time for more than 3 years

    Pros

    Different projects, very dynamic. Met a lot of people

    Cons

    Few teammate to ask for help

  4. "CSR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative II in Boise, ID
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at WDS full-time for less than a year

    Pros

    Low pay, good people, good food truck outside

    Cons

    Bad People. Upset customers, high turnover

  5. "Getting Paid to Meet People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Demonstrator in Birmingham, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at WDS part-time for less than a year

    Pros

    I could pick my shifts. Met great people Had a great team.

    Cons

    Only knew shifts a few days in advance

  6. Helpful (1)

    "Poor management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Poole, England
    Doesn't Recommend
    Neutral Outlook

    I worked at WDS full-time for more than 5 years

    Pros

    Good pay. Learnt a lot about wireless communication.

    Cons

    No life. Bad management

    Continue reading
  7. "Technical"

    3.0
    Current Employee - Anonymous Employee in Sydney

    I have been working at WDS full-time for less than a year

    Pros

    Great people and fantastic vibre

    Cons

    Not very well valued by the management

  8. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in Redmond, WA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at WDS full-time for more than a year

    Pros

    Family like setting which is nice

    Cons

    No longer exists as a company

    Continue reading
  9. Helpful (1)

    "Mixed feelings"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Technical Support Engineer 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at WDS for more than a year

    Pros

    - Friendly Staff - Easy to Reach

    Cons

    -Inconsistant work Hours - Poor pay -Poor Management - No room for improvment

  10. "WORST PLACE EVER"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tech Support in Boise, ID
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at WDS full-time for less than a year

    Pros

    nice account location was convenient trainer was cool

    Cons

    horrible management lack of support your account managers "wanted to be succesful" but wouldnt hesitate to fire you on a blink.

    Continue reading
Found 166 reviews
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