Vrbo Reviews

Updated Nov 22, 2021

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Found 685 of over 777 reviews

3.6
64%
Recommend to a Friend
74%
Approve of CEO
Vrbo Senior Vice President and General Manager Jeff Hurst (no image)
Jeff Hurst
57 Ratings
Pros
  • "Great benefits, great people who genuinely care about you and your well being(in 60 reviews)

  • "Good work-life balance and kind coworkers(in 59 reviews)

  • Cons
  • "Work/Life balance can sometimes be a challenge(in 15 reviews)

  • "Expedia's flaws are actively hurting Vrbo(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Former Employee, more than 5 years

      Good working experience

      Nov 30, 2020 - Accountant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work-life balance and kind coworkers

      Cons

      Salary is not too competitive

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    2. 5.0
      Current Employee, more than 3 years

      Great company values at Vrbo

      Nov 22, 2021 - Account Manager in Madrid
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I really like that the management tries hard to raise or address employees feedbacks. There is a great life-work balance. Many things are implemented to make employees feel happy. It takes sometimes a bit of time to address this needs but action is taken which is what matters. Love the culture and values

      Cons

      We used to have a hard time finding new job opportunities but the transformation and reorganization Expedia Groupe is going through is unlocking a lot of opportunities across Expedia Group.

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    3. 5.0
      Current Employee, more than 3 years

      Amazing Place to work

      Nov 16, 2021 - Partner Success Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun, great community, not too stressful

      Cons

      not fully remote, technology can be a learning curve, can take time for updates on internal and external tools

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    4. 4.0
      Current Employee, more than 3 years

      Good benefits, friendly an casual work environment

      Oct 18, 2021 - Billing Specialist in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is a good company to work for

      Cons

      Work can become tedious after awhile.

      1 person found this review helpful
    5. 3.0
      Former Employee, more than 3 years

      Uncompassionate at times

      Nov 1, 2021 - Resolution Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and cool office

      Cons

      Some of the supervisors should not be supervisors.

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    6. 5.0
      Former Employee, less than 1 year

      Good place to work

      Oct 4, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good atmosphere, smart colleagues, free snacks

      Cons

      Some siloing between departments and job functions

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    7. 3.0
      Current Employee

      Vrbo

      Oct 7, 2021 - Implementation Specialist in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good parental leave, 20 weeks

      Cons

      Not remote, not unlimited pto

      1 person found this review helpful
    8. 5.0
      Former Employee, more than 3 years

      A great place to work

      Sep 22, 2021 - Senior Director of Engineering 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome team and many opportunities to grow

      Cons

      None none none none none

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    9. 4.0
      Former Employee, less than 1 year

      Great Company and Culture

      Sep 15, 2021 - Customer Support Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good Benefits - Supportive Management - Great company culture - Learning opportunities/ promotion opportunities - Generous PTO and decent pay - Wellness reimbursement

      Cons

      - Can be stressful - Deal with upset customers often - Not all employees correctly follow correct policies/procedures for call handling

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    10. 2.0
      Current Employee, more than 3 years

      Good perks but bad management

      Sep 23, 2021 - Customer Service Representative (CSR) in Madrid
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good perks, such as salary, free drinks and coffee, company events, etc.

      Cons

      Old and outdated procedures, staff is being promoted based on how long they've been working for the company rather than merit

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