Vrbo Reviews

Updated Jul 20, 2021

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Found 674 of over 766 reviews

3.7
66%
Recommend to a Friend
77%
Approve of CEO
Vrbo Senior Vice President and General Manager Jeff Hurst (no image)
Jeff Hurst
49 Ratings
Pros
  • "Great benefits, great people who genuinely care about you and your well being(in 60 reviews)

  • "Good work-life balance and kind coworkers(in 59 reviews)

  • Cons
  • "Work/Life balance can sometimes be a challenge(in 15 reviews)

  • "Expedia's flaws are actively hurting Vrbo(in 15 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 5 years

      Good working experience

      Nov 30, 2020 - Accountant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work-life balance and kind coworkers

      Cons

      Salary is not too competitive

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    2. 5.0
      Current Employee, more than 5 years

      great place to work

      Nov 25, 2015 - Anonymous Employee in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      HomeAway technology stack has come a long way. One of the most appealing things about working here is the fact that you get to work with cutting edge technology. In addition, the engineering team are super smart, so working here is a great networking opportunity too.

      Cons

      Company is getting pretty big, and if you end up on the wrong team, you may find it that it is difficult for you to be impactful.

      Continue reading
      216 people found this review helpful

      Vrbo Response

      Employer Brand & Digital Media Specialist

      Thank you for taking the time to leave a thoughtful review. We love a good tech stack as much as the next tech company and it’s great to hear you enjoy working on ours. Our Data Science and Engineering teams are so important to the success of HomeAway. You’re right though, we are growing rapidly. If someone finds themselves on a team that doesn’t quite feel right, we highly encourage internal movement and having a conversation with your manager.

    3. 2.0
      Former Employee, more than 1 year

      It's obvious this place is going down the tubes

      Apr 8, 2021 - Customer Service Representative in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Without too much bias, there are some great things about Vrbo. If you can stomach the mind numbingly boring work, then the insurance is great, as well as a lot of PTO/Sick time - trust me, you'll want to use it ;)

      Cons

      When you're hired, leadership likes to wrap up Vrbo in this cute little travel startup packaging, and how everyone is one big family singing kumbaya. You quickly find out that you are part of a large corporation (Expedia), and they do not care about your feelings about your job, policy, or frankly anything. They only care about you hitting your metrics, and you constantly feel like you will be replaced by an outsourced call center who they pay fractions less. The pay, at least for Customer Service, is very low, and raises are practically non existent. After leading my team in metrics for a whole year, I was offered a raise of 18 cents an hour. Yes, 18 cents an hour. The only hope you have of any sort of movement in the company is applying to new roles, which are very limited, and those promotions are not even performance based. On top of that, it takes MONTHS to hear back from anyone, regardless of if you get the job or not. How to sum it up? This place is a dumpster fire - which is a shame because it sounds like before Expedia ruined everything, it was actually a great place to work.

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      2 people found this review helpful
    4. 5.0
      Current Employee, more than 3 years

      Get the "Austin tech" experience at Vrbo

      Jun 25, 2021 - Customer Support Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great wellness benefits and office perks - Management is considerate to employees and is responsive to feedback - Access to Expedia Group resources for refining your skillset - Coworkers are passionate about the clients they're working with - Accommodates individuals who have to balance family or personal responsibilities at home - Work at the D11 office in the Domain with easy access to shops and restaurants

      Cons

      No major cons I can think of.

      Continue reading
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    5. 5.0
      Current Employee

      Vrbo

      Jul 20, 2021 - Product Support Supervisor in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Perks, reimbursement for heath and wellness, plenty of PTO

      Cons

      None that I can think of

      1 person found this review helpful
    6. 5.0
      Current Employee, more than 1 year

      Team oriented, high energy, and innovative company to work for

      Jul 17, 2021 - Senior Market Development Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, management, mobility, and pay.

      Cons

      Work from office mindset, lack of diversity.

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    7. 2.0
      Current Employee, more than 3 years

      Time to go

      Mar 25, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Actively investing in diversity and inclusion after finally creating a D&I team in 2020. -Travel benefits

      Cons

      Things have steadily declined over the past two years. HomeAway was a dream company when I joined in 2017 and lost all it’s charm through the Expedia acquisition. I do not recommend joining the company at this time. -We have gone through 3 company re-orgs in the past 2 years. - All the best engineering talent has left due to company instability, corporate red tape, and constant changes. - Women representation in the engineer department is sad and women aren’t promoted as quickly as male peers. - There are inexperienced managers who aren’t given training before giving them leadership roles. - Soo many silos. - Due to covid the company is tight on funds and not adequately taking care of the employees they do have left. No pay increases and limited promotions will not help retain talent who have dedicated their lives to this company during a pandemic.

      Continue reading
      3 people found this review helpful
    8. 1.0
      Current Employee

      Paid Marketing

      Jul 19, 2021 - Digital Marketing Manager in New Delhi
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of Perks. One of the obvious benefits of working for a large company is that there are a lot of perks

      Cons

      reporting requirements can be complex.

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    9. 3.0
      Current Employee, more than 1 year

      Company great, employees are try-hards

      Jul 12, 2021 - Senior Email Designer in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      located in the Domain, great snacks

      Cons

      Busy work, marketing speak, corporate kumbaya

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    10. 3.0
      Former Employee, more than 3 years

      Great people to work with, however...

      Mar 31, 2021 - Customer Service in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Met new incredible fun people - Free food, alcohol, soft drinks - social events

      Cons

      Management Easy to get too comfortable and move on Try to 'promote' career progression

      Continue reading
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