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Vrbo

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Vrbo

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Vrbo Reviews

Updated Nov. 10, 2022

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Found 748 of over 806 reviews
3.6
62% Recommend to a Friend
65% Approve of CEO

Found 709 of over 806 reviews

3.6
62%
Recommend to a Friend
65%
Approve of CEO
Vrbo Senior Vice President and General Manager Jeff Hurst (no image)
Jeff Hurst
73 Ratings
Pros
  • "work life balance, people are great(in 63 reviews)

  • "Great benefits from parent company Expedia Group(in 63 reviews)

  • Cons
  • "Upper management seems to not value lower level employees as much as they should(in 13 reviews)

  • "Messiness related to change in control post Expedia acquisition but I would fully expect that to settle down -- this is all for the better(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of Vrbo and is not affected by filters.

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    1. 5.0
      Current Employee

      Great Company

      Jan. 31, 2022 - Customer Service Representative in Cambridge, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I cannot compare Vrno to other companies because I haven't worked with any other. However, based on my experience, if I owned a house I wouldn't hesitate to list my property with the company.

      Cons

      In my opinion, I think there are a few updates that can be done to make advertising easier for some people. For example, there are people that charge differently for certain seasons. I think it would be nice to allow hosts to have more options for setting their rates.

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    2. 5.0
      Former Employee, more than 5 years

      Good working experience

      Nov. 30, 2020 - Accountant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work-life balance and kind coworkers

      Cons

      Salary is not too competitive

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    3. Join the Vrbo team
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    4. 5.0
      Former Employee

      Better company pre-acquisition

      Nov. 10, 2022 - People Team in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Great people -Great culture -Family atmosphere

      Cons

      -became slow post Expedia acquisition

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    5. 5.0
      Current Employee, more than 3 years

      Great Company!

      Sep. 23, 2022 - Integration Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome benefits Great pay Flexible schedule

      Cons

      None at all! Keep doing what you are doing!

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    6. 5.0
      Current Employee, less than 1 year

      Dream Job

      Sep. 22, 2022 - Partner Success Account Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people I work with, quality of product, benefits, flexibility, training, and fun work environment!

      Cons

      As all companies during the “great resignation”, there has been a lot of movement so you have to learn to be flexible as teams shift around and change management. Training could have been a little more streamlined up front but there is tons of continuous training opportunities!

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    7. 3.0
      Former Employee, more than 5 years

      Great culture, lots of tech debt

      Aug. 19, 2022 - Software Engineer in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * There's still some HomeAway culture present at Vrbo. * Engineering team is very open and helpful. * Easy to switch between teams or different technologies.

      Cons

      * Loads of tech debt, business doesn't take time to address it. * Frequent reorgs.

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    8. 2.0
      Former Employee, more than 1 year

      Worst work environment EVER!

      Aug. 11, 2022 - Senior Email Designer in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing office, both location and amenities... handful of amazing people to work with, fantastic drinks and snacks

      Cons

      Vrbo as a company thinks they're bigger and better than they actually are. Specific departments are so beyond toxic that day to day work life is draining. Most employees have zero concept of "team" and only look out for themselves and will do anything to throw you under the bus so they can look good to management. Biggest bunch of "try-hards" I've ever encountered.

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    9. 4.0
      Former Employee

      Growth opportunity

      Jul. 21, 2022 - Marketing Specialist in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interesting, fun work. Good benefits.

      Cons

      Siloed. Can get bogged down in corporate bureaucracy

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    10. 2.0
      Former Employee

      Lamentable team work culture

      Jul. 28, 2022 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Benefits 2. Existence of employees comitee

      Cons

      1. Competitive work environment with tendence to toxic, often encouraged by managers 2. Poor team culture, tendence to individualism 3. No onboarding and training for junior people Personally, I always was aware of all these lacks/defects, but they became more evident once I joined to other companies.

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    11. 1.0
      Current Employee, more than 5 years

      Some teams are good, company is terrible

      Aug. 2, 2022 - Anonymous Employee in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      PTO reimbursement work life balance some managers and teams are great to work with, most are not. in 5 years ive had 2 good managers.

      Cons

      little-by-little they are stripping everything that made expedia once great, from benefits to snacks in office. im convinced within a year or two this place will be kmart level benefits. management couldnt care less about worker safety in covid waves. even as most in-office employees are being exposed, and many of us are having to put off seeing family again just to go into their (terribly maintained) office. if you ask in slack, they make it sound like a concern and theyre on top of it, but the second you actually start trying to wfh you get 0 flexibility. even tough execs regularly have meetings from home while we're stuck in the trash offices theyve given to us. if youre an engineer you'll likely be given special treatment though, as always. the austin office is a special place in hell, it regularly gets 80 degrees in there and facilities is only ever "looking into it". the only water machines are poorly cleaned, i've had them dispense straight mildew into my water on more than once occasion. but dont worry, facilities is "looking into it" also. coffee machines are also awful, they dispense a ton of nasty flavors, so no matter what you get- you actually just get a soup of the last 5 or 6 selections made, its so bad that i notice many employees bringing their own french presses and stuff. lastly, the wifi is awful. expect to always be out of the loop. one day things will be fine, the next- everything is broken bc a ton of changes were made to your needed tools without your knowledge. Now you get to spend days tracking down how to get it resolved bc nobody outside your small team will care. the vast majority of awards and prizes are earned by cheerleaders who just nominate each other constantly, oddly enough they are often some of the least productive members of their teams. they treat you like a child. you want your opinion heard? nope, how about some stupid t shirt with the 5th logo in 3 years. not your size? not their problem. their idea of awarding you and showing they care is giving you 'miles' that you can spend on a bunch of terrible merch that nobody wants (just looking at the fact that i have yet to see someone wearing any of the prizes, regardless of hundreds of people having the miles to get them)- the mile system feels more like a pyramid scheme than work. and best of all, who cares if you have covid, you better get into the office at the very second they want you there. management couldnt care less about you or your families health and wellbeing.

      Continue reading
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    Vrbo Reviews FAQs

    Vrbo has an overall rating of 3.6 out of 5, based on over 806 reviews left anonymously by employees. 62% of employees would recommend working at Vrbo to a friend and 54% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Vrbo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Vrbo. This rating has decreased by -5% over the last 12 months.

    62% of Vrbo employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Vrbo 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

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    Vrbo Photos

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    Vrbo photo of: President, John Kim hanging out on the D11 terrace
    Vrbo photo of: UX team collaborating on a project
    Vrbo photo of: Expedia Group CEO, Mark Okerstrom visiting the team in Singapore
    Vrbo photo of: Two-story oasis (kitchen) at D11
    Vrbo photo of: Entryway at D11 Austin campus
    Vrbo photo of: Madrid team during Pride Month
    Vrbo photo of: The Eye meeting room at the Vrbo London office
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    Affiliated Companies

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