Vrbo Reviews | Glassdoor.ca

Vrbo Reviews

Updated Aug 2, 2019

To filter reviews, or .

Found 578 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
75%
Approve of CEO
Vrbo CEO John Kim
John Kim
179 Ratings
Pros
Cons
  • "No free lunches at the Austin offices yet(in 19 reviews)

  • "Work/Life balance can sometimes be a challenge(in 13 reviews)

More Pros and Cons
  1. "Inclusive and progressive."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vrbo

    Pros

    Diverse and accepting work environment.

    Cons

    Fewer directions to take in advancement than expected.

    Vrbo2019-07-27
  2. Helpful (1)

    "Vrbo Employeee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Resolution Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vrbo full-time for more than a year

    Pros

    Great benefits and free food

    Cons

    Bonuses not as high as one would expect based on company's performance Constant changes

    Advice to Management

    More communication

    Vrbo2019-07-21
  3. Helpful (5)

    "Worked when company was still HomeAway"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Austin, TX
    Recommends

    I worked at Vrbo full-time for more than 5 years

    Pros

    Great benefits and vacation time, Nice office, free food and drink, decent pay, fun events

    Cons

    Favoritism, micro managing, not a lot of opportunity for advancement unless you’re on someone’s good side. “Clicky” atmosphere

    Advice to Management

    Give employees space to do their job and quit breathing down necks. People would work better if they didn’t feel watched and uneasy all the time. Not sure if this has changed since I was last working there, but that was the main complaint from most coworkers

    Vrbo2019-07-07
  4. Helpful (1)

    "EU offices are far from the decision making hub"

    StarStarStarStarStar
    Current Employee - L&D Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vrbo full-time for more than 3 years

    Pros

    Cool work, nice tools, great colleagues.

    Cons

    Not growing as fast as needed.

    Advice to Management

    Bring the EU leadership into the conversation, then let them communicate.

    Vrbo2019-07-09
  5. Helpful (4)

    "Ugh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Resolution Specialist in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vrbo full-time for more than 5 years

    Pros

    We were fed on Friday mornings... and tickets to ACL shows.

    Cons

    Don't even know where to begin. I started pre-Expedia when it was HomeAway. From the get, I recommended they revamp their knowledge base in SF and their wiki. Fell on deaf ears. Little empowerment to resolve issues, especially after Expedia bought the company.

    Advice to Management

    Try taking calls for two hours once a week so you'll have a better idea of what your reps go through because it's not pretty.

    Vrbo2019-07-12
  6. "Good company, low expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Vrbo full-time for more than 3 years

    Pros

    Design is valued and the company tends to attract great designers.

    Cons

    Becoming too corporate. Too academic and process oriented.

    Advice to Management

    Product management isn't strategic enough.

    Vrbo2019-07-15
  7. Helpful (3)

    "Great Company, but Becoming More Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vrbo full-time for more than a year

    Pros

    Transparency, emphasis on continuing development, exciting product

    Cons

    Poor strategic focus at high levels, things move slower now that Expedia acquired the company, culture is changing to become more corporate

    Vrbo2019-06-20
  8. "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in London, England
    Doesn't Recommend

    I worked at Vrbo full-time for more than a year

    Pros

    nothing. no protections for employees

    Cons

    bad management. dont use their values

    Vrbo2019-08-02
  9. Helpful (3)

    "Being overtaken by the US"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vrbo full-time for more than 3 years

    Pros

    Good office location & some great people to work with

    Cons

    European teams being ousted from the business by the US teams. Only focused on initiatives which help the US market without taking into consideration the fact they are meant to be a ‘Global’ brand. Managers like to take credit for all work delivered and produced by their teams leaving little room for self exposure and development within the company. Massively underpaid for work delivered in comparison to people within...

    Show More

    Advice to Management

    Pay attention to those who keep the business running. Look at who your ‘Senior Managers’ are actually managing because you will find 30% of them without direct reports....are they actually benefitting the company in anyway. Look at who turns up for work apparently the office is short of seats but 50% of desks are empty from mid week onwards with people ‘working from home’ but unable to produce any credible work on their...

    Show More
    Vrbo2019-07-21
  10. Helpful (8)

    "An average company with a pretentious and self-aggrandizing culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vrbo full-time for more than 3 years

    Pros

    Decent salary, flexibility and opportunities to work remotely.

    Cons

    Lots of politics, lack of organization, inability to truly address issues. But you'll get a lot of pep talk.

    Advice to Management

    Just quit...

    Vrbo2019-06-11
Found 578 reviews