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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great for people who love to travel or love airlines and live in the Bay Area." (in 27 reviews)
- "Flight benefits are great especially if you work as GST" (in 26 reviews)
- "flight benefits are great and hotel discounts are awesome BUT..." (in 26 reviews)
- "You get to constantly travel and get great travel benefits." (in 20 reviews)
- "Its a different culture here which will, unfortunately, eventually die but great while it lasts..Easy job, good $$!" (in 19 reviews)
- "low pay ($14.47) for an overload of work and constant yelling from guests" (in 30 reviews)
- "Also management tends to delegate bigger responsibilities to favored employees." (in 22 reviews)
- "Favoritism is big time here." (in 14 reviews)
- "No Work/Life Balance" (in 7 reviews)
- "Managers are able to apply any kind of punishment they feel necessary." (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of Virgin America and is not affected by filters.
Reviews about "going to work"Return to all Reviews
- 2.0Jul 12, 2015In Flight TeammateFormer Employee, more than 3 years
Being able to travel anywhere was an amazing benefit, crews were fun and easy going to work with, having good seniority would get you the schedule you want (for the most part). It's a great job to experience for a couple of years. Innovative company willing to try new products and food companies to help other small businesses grow, especially Bay Area companies.
Management was very difficult to work with. It really felt like they would not listen to what we had to say. The Scheduling Team was even more difficult to work with, it felt like there was a huge disconnection between scheduling and the inflight team. There was a lack of respect between the two departments. The work rules are very vague. There was so much grey area that even a supervisor didn't understand the work rules when I would bring up a work rule to their attention over a specific issue. There is very little room for growth. I left the company feeling very unappreciated. The management team always bloats about how Virgin America is the top airline and thanks us for it but doesn't treat their teammates like they're number one, especially in PAY. In the more recent times, there has been very little flexibility in scheduling due to low reserve coverage. If you call out sick, you are required to bring a doctors note, which made me feel like I was in a child in grade school again and it felt as if management did not trust us. They made promises and failed to keep them, especially when the company went public. Also, reserve life for inflight teammates is the worst. They need to come up with a policy to benefit their work/life balance. This company is huge on favoritism as well.2