Found 335 of over 337 reviews
- Most Recent
- Highest Rating
- Lowest Rating
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great for people who love to travel or love airlines and live in the Bay Area." (in 29 reviews)
- "flight benefits are great and hotel discounts are awesome BUT..." (in 29 reviews)
- "Flight benefits are great especially if you work as GST" (in 24 reviews)
- "You get to constantly travel and get great travel benefits." (in 19 reviews)
- "Its a different culture here which will, unfortunately, eventually die but great while it lasts..Easy job, good $$!" (in 16 reviews)
- "low pay ($14.47) for an overload of work and constant yelling from guests" (in 31 reviews)
- "Also management tends to delegate bigger responsibilities to favored employees." (in 22 reviews)
- "Favoritism is big time here." (in 13 reviews)
- "No Work/Life Balance" (in 7 reviews)
- "Managers are able to apply any kind of punishment they feel necessary." (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of Virgin America and is not affected by filters.
- 5.0Nov 29, 2021Customer Service RepresentativeFormer Employee, more than 8 years
Best Company to work for, I never had a bad experience, I looked forward to going to work every day and I knew that my work family was behind me 100% for any situation that came up.
Towards the end, those of us who were able to stick around until the full acquisition took place, was like watching your best friend leave you forever. Every day, more people had left, and what remained was just a skeleton of a company that had been the best in the industry.1
- 5.0Mar 28, 2016In Flight Team MemberFormer Employee, more than 3 yearsJf Kennedy Ap, NY
Close knit community great reserve schedules 13-16 days off a month great teammate environment
With the good comes the bad... If you commute, it can be challenging since VX does not fly everywhere. Not being able to commute on your own airlines can pose some commuter problems. Watch out for burned out JFK flight Attendants that hate their job- they try to make new flight attendants miserable. Watch out for Megan and her click. ( it's a small base and they know they can get away with it)36
- 3.0Aug 12, 2021Guest Service AgentFormer Employee, more than 5 yearsSan Diego, CA
Flight Benefits, A-lot of camaraderie with staff and co-workers, Fun corporate events to attend
Flight Benefits on STANDBY, dealing with the front lines of angry and rude people especially during weather delays which seemed constant, not great pay for all that you are responsible for
- 3.0Jul 13, 2015Flight AttendantFormer EmployeeSan Francisco, CA
-Amazing co-workers - the Inflight Teammates, GSTs and Pilots you see at work are funny, dynamic and really make the work worth it -Interesting passengers -work for the "cool" airline -decent vacation benefits -good hotels on layovers -passengers love VX. They don't come onto the plane with years worth of "chips-on-shoulders", IE, they don't have a long standing hatred of flying on Virgin. It makes our job easier.
-zero flexibility -no accountability from management or scheduling for "bending" the rules -favoritism -no trust on their part (requiring sick notes for every single sick call? puh-leeze) -terrible, awful maternity policy -bases are in very expensive cities: JFK, LAX and SFO, and the pay doesn't bode well for living there. Basically, you have to have a ton of roommates or someone else supporting you if you want to live in base. Otherwise, you need to commute, which is tough since VX has no commuting policy. -they don't consider this a "career"; that's why they offer a "career choice buy-out" every year to senior flight attendants, it's basically, here's 20k, go get yourself a real career because we don't want you here anymore......6
- 5.0Apr 24, 2016Anonymous EmployeeCurrent Employee
Virgin America is a great company to work for! From the mood lighting, great uniforms (no ties!) and music at check-in and gates. But now Alaska Airlines are in the process of buying us which isnt a bad thing but I HOPE they bring over everything that makes us Virgin. The AS teammates seem very thirsty for our hip/cool style! I have never dreaded coming to work.
Some small typical things of a newer and growing company but nothing unreasonable.4
- 3.0Jan 16, 2014In Flight Team Member (Flight Attendant)Current Employee, less than 1 yearLos Angeles, CA
You do not work a normal mon-fri 9-5 w/only 1 week off for (maybe) a paid vacation. As inflight, you can have a "vacation" practically every month without ever really taking an official vacation. You get travel perks for yourself, your companion, parents, & friends. Other industry discounts are included as well. We have paid sick days, health care, 401K plans & other benefits. The company is growing & doing very well.
Although everything looks good on paper, it is a very competitive and challenging industry to work for. Since we are non-union, you really have to fight for your rights & the rules can change any time. The schedule is highly demanding and half of your time is volunteered. The hourly pay is decent, but you have to pretty much cut your wage in half for all the time you put into the job (it does not compensate what it should). The scheduling department is an absolute mess & unfortunately it does interfere with your overall quality of life. Being on "reserve" is the most difficult thing about the job & most will say that the company has the worst reserve program industry-wide.2
Virgin America Reviews FAQs
Virgin America has an overall rating of 3.8 out of 5, based on over 337 reviews left anonymously by employees. 72% of employees would recommend working at Virgin America to a friend and 49% have a positive outlook for the business. This rating has been stable over the past 12 months.
72% of Virgin America employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Virgin America 3.4 out of 5 for work life balance, 4.1 for culture and values and 3.2 for career opportunities.