Videotron Reviews | Glassdoor.ca

Videotron Reviews

Updated 12 July, 2018
122 reviews

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3.8
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Manon Brouillette
38 Ratings

122 Employee Reviews

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Pros
Cons
  • "They're 15 years behind with the internal technologies, lack of vision and experience in the upper management" (in 5 reviews)

  • "Career growth is possible if you're willing to wait in line to have the right seniority" (in 4 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intermediate Web Developer in Montreal, QC
    Current Employee - Intermediate Web Developer in Montreal, QC
    Recommends
    Positive Outlook

    I have been working at Videotron full-time (More than 3 years)

    Pros

    Nice people, ambitious projet and a nice culture around it. Well spotted and have a nice work life balance

    Cons

    It’s hard to move, they usually prefere hiring from external instead of internal

    Advice to Management

    Believe a little more on your people


  2. "Great, not amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Videotron full-time

    Pros

    Good salary and nice assets

    Cons

    Poor schedules, nothing really moves around.

  3. "Union"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Analyst in Montreal, QC
    Current Employee - Junior Analyst in Montreal, QC
    Recommends
    No opinion of CEO

    I have been working at Videotron full-time (More than a year)

    Pros

    Great team members and team spirit

    Cons

    Small company but the process are hard to navigate through


  4. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Montreal, QC
    Former Employee - Customer Service Representative in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Videotron full-time (More than 3 years)

    Pros

    I can learn French from my coworkers.

    Cons

    A lot of competition among employees.

    Advice to Management

    Treat your customers honestly.


  5. "great company and a lot of opportunities. old tools to do your jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Joliette, QC
    Current Employee - Technical Support in Joliette, QC
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Videotron part-time (More than a year)

    Pros

    a lot of opportunities to change job and get to a higher position

    Cons

    customers are not angry at you but more at the technologic limitations that the company doesn't seem to know how to handle (its been 10 years now that they talk to change their software that handle their customers profile and services

    Advice to Management

    upgrades your informatic software and hardware


  6. "Stable job, too much micromanagement and too slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Very stable job
    Good pay (not excellent)

    Cons

    Slow to implement change
    Slow to adapt
    Slow to develop
    Slow at everything
    No work from home
    If you're part of the union, you're a second class citizen.
    If you don't have a degree, you can't climb or move between departements, even though you have the skills.
    Micromanagers
    In a technical position, MBA managers that don't understand any of the technical details are trying to take decisions, and they rarely make the right decision


  7. "Very stessful job but if you like that there good long term advantage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Quebec, QC
    Former Employee - Customer Service Agent in Quebec, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Videotron full-time (Less than a year)

    Pros

    Nice coworker and there a lot of training. Really good benefice like insurance, etc... Time off and vacation!

    Cons

    Very stressful. Need to sell at every call. You feel that you doing ever enouh...

  8. "Super Company, it's the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Videotron full-time

    Pros

    Super advantages and good salaries

    Cons

    Nothing to say, it's pretty awesome


  9. "sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Videotron full-time

    Pros

    plenty of opportunities to rise, plenty of ways to meet people an make money. Great benefits

    Cons

    working with high objectives, non-regular schedules

    Advice to Management

    put younger staff in store


  10. "Happiness ?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Costumer Service in Quebec, QC
    Former Employee - Costumer Service in Quebec, QC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Videotron full-time (More than 5 years)

    Pros

    The salary is good, the syndicate is strong and the insurance is unbelievable.

    Cons

    Truly one of the worst company I've worked for. The work schedule is bad, the possibility of progression in the company is inexistent and the insurance that is so good is always getting more expensive due to the abuse from coworkers.

    Advice to Management

    Start treating your employees like humans and then maybe you're gonna be able to have a good staff that stay in place.


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