Urban Outfitters Reviews

Updated Jan 15, 2021

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3.7
64%
Recommend to a Friend
47%
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
895 Ratings
Pros
Cons
  • "long hours sometimes and not fun(in 160 reviews)

  • "Managers go too hard on you for a minimum wage job(in 88 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Working at Urban Outfitters"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Toronto, ON
    Recommends

    I have been working at Urban Outfitters part-time for more than a year

    Pros

    Flexible hours Great team culture Good way to start your professional life

    Cons

    Minimum wage Sometimes it can be really busy hours

  2. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Urban Outfitters part-time for more than 3 years

    Pros

    Flexible hours, great management, fun team, good employee discount

    Cons

    they can over book sometimes


  3. "its fine"

    4.0
    Current Employee - Customer Service Representative in Mississauga, ON

    I have been working at Urban Outfitters part-time

    Pros

    my location is the best bc of two managers

    Cons

    No one other than those managers care about the well being of their employees, They're all sneaky, their HR is fake its just a voicemail.

  4. "working at Urban Outfitters"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate 

    I have been working at Urban Outfitters part-time

    Pros

    employee discount and friendly environment

    Cons

    there are no cons. I liked working there

  5. "Good part-time jobs"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Kingston, ON
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Urban Outfitters part-time for more than a year

    Pros

    Flexible hours Good rewards and discounts

    Cons

    Can be hard to get extra shifts

  6. "Good Company"

    3.0
    Former Employee - Sales Advisor in Toronto, ON

    I worked at Urban Outfitters part-time

    Pros

    Great Discounts and store Aesthetic

    Cons

    The Management turnover was terrible

  7. "It's Retail"

    4.0
    Former Employee - Sales Associate 

    I worked at Urban Outfitters part-time

    Pros

    Relaxed, Chill, Okay, Fun, No Dress Code

    Cons

    Low pay, Busy, Boring, Stressful, Short term

  8. "It’s alright"

    3.0
    Former Employee - Sales Associate in Edmonton, AB

    I worked at Urban Outfitters part-time

    Pros

    Nice discount cool people yeah

    Cons

    Management sucks picks favourites lol

  9. "Calgary Location"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Approves of CEO

    I worked at Urban Outfitters full-time

    Pros

    Good discount is offered to employees

    Cons

    Poor management and unrealistic expectations

  10. Helpful (1)

    "Not great"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Outfitters part-time for less than a year

    Pros

    The coworkers were so nice and fun Flexible with shifts and time off.

    Cons

    Regular microaggressions and racial profiling. Hours were really bad during the slow season (you could show up and they'd be like oops, didn't you see we cut your shift). Very cliquey management team. If you're not their friend or have similar interests good luck getting a promotion :)

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