Ubiqus Reviews | Glassdoor.ca

Ubiqus Reviews

Updated 17 December, 2018
27 reviews

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3.3
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Joanne Bove
12 Ratings

Employee Reviews

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  1. "A great experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    A great team and a supportive environment, which balances freedom and guidance effectively and allows you to really grow professionally + fast career progression for dedicated employees

    Cons

    Collaboration and communication between departments could improve


  2. "Good Post-Grad Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ubiqus full-time

    Pros

    okay pay
    skill development
    networking
    training

    Cons

    not much progression in status or pay

  3. Helpful (1)

    "Hearing reporter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ubiqus part-time

    Pros

    This is a very flexible company that will not punish you if you call out, for example. If you are looking for a non commitment position or for some extra money and don't need this job to pay your major bills, it's not bad actually. The hearings can be very boring but people are usually nice and there are many breaks, sometimes longer breaks where you can even go for a walk as long as you are responsible enough to return when you have to.

    Cons

    There is no room to grow. They prefer to hire people from outside than invest in people who are already there, people they already know, which is strange. They simply assume that you are not fit for the position you apply for and that you don't meet certain requirements even though they can easily train you for any position there, really. Be mindful when accepting any position with Ubiqus because you will not grow and if you are a court reporter, you will always be a court reporter. They treat court reporters as the ones at the very bottom, meaning, you will never get invitation for the Christmas dinner or for the Thanksgiving Potluck. No matter how reliable and hardworking you are, you will not go anywhere. They expect your full availability but if you are in school, chances are, you won't get the days you choose unless they are very busy.

    Advice to Management

    Change your mentality.

    Ubiqus Response

    7 Jan, 2019 – HR Manager

    Thank you, we appreciate your review in our continuing efforts to maintain a great working atmosphere for all of our full and part-time employees. In order to help our Glassdoor viewers understand... More


  4. Helpful (4)

    "Joke of an organisation"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ubiqus full-time (More than a year)

    Pros

    Would give 0 stars if I could. I work in the London office

    There's actually none to list, other than a FEW members of the company are easy going

    Cons

    Managing Director is ignorant, and stuck in his old ways and mentality, which results in a failing business, and does not listen to staff.

    The days are long 9-6 (40hr) which is so old fashioned, and if you are unwell, you have to use your annual leave to cover sick pay.

    If you do work from home, the 5 days you get a year, you must use your own equipment and install their cluggy system on your PC. Not sure how data protection what would view this.

    In October 2018, there is no heating and we are forced to work 3 days without any heating when the outside temperature is 8 degrees.

    Advice to Management

    I have been here for 2 years and hate the fact that the company so rigid, it needs a strong update and to in line with current environments.

    We should not be here working in a freezing office for 3 days of no heating, its a basic human rights to be warm at work!

    Ubiqus Response

    1 Nov, 2018 – Director

    Thank you for your feedback and I’m sorry to see that your experience with us at Ubiqus is not a positive one. I’m disappointed to hear that you believe that you are part of a failing business as... More


  5. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Controller in London, England (UK)
    Current Employee - Credit Controller in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ubiqus part-time (Less than a year)

    Pros

    - I was given a fair opportunity and not seen as just a two page CV candidate

    - They have great staff to work with, they are all welcoming and hardworking.

    - Manager is firm but approachable and will work with you to help you grow with
       the company as you show dedication to the role.

    - They provide on the job training to help understand things better and are very
       welcoming to any questions

    - There are opportunities for a greater role within the company

    Cons

    - Their system needs tweaking but i guess all companies have that con

    Advice to Management

    Call the programmers and have them sort out the systems little faults and necessities


  6. Helpful (1)

    "Good stop gap"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible freelance work good for between jobs or supplementing income

    Cons

    Clients pay Ubiqus more than double what transcribers receive, especially for cancellations etc


  7. Helpful (1)

    "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ubiqus full-time

    Pros

    Reasonable pay, supportive management, friendly staff

    Cons

    There are minimal opportunities for advancement

  8. Helpful (6)

    "Decent job out of college, nothing more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY (US)
    Former Employee - Account Manager in New York, NY (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ubiqus full-time (More than a year)

    Pros

    -Casual-enough dress code
    -Free lunch on Fridays
    -Nice looking office
    -Decent PTO

    Cons

    -Very low salary
    -Very high turn-over rate
    -Low morale
    -CEO and certain managers are not good at managing

    Advice to Management

    Invest in your good employees by offering better benefits and better pay. Give more opportunities to advance (zero advancement at this company). Have certain managers take anger courses or at least not be bi-polar.


  9. Helpful (5)

    "Freelance audio typist role review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Flexible hours, interesting work and the opportunity to meet many interesting people.

    Cons

    Not enough hours, lack of communication from superiors, little to no training. Paid by the day which is good for shorter meetings, but some can take 9 hours, most of which will be spent in the waiting room between sessions. In these situations, you are seriously underpaid. No feedback on your work.

    Advice to Management

    More training, shadowing experienced employees would be helpful. Improved day rate, or variable day rate. Feedback on performance would be most helpful.


  10. Helpful (11)

    "Ubiqus, the revolving door..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ubiqus full-time (More than 8 years)

    Pros

    1. Decent PTO
    2. Office dress code is pretty lacks

    Cons

    1. SALARY SUCKS!!!!!!
    2. The CEO clearly doesn't care about the employees or know what she's doing. She makes horrible decisions for the company and the employees are blamed when things don't work the way she wants or thought it would.
    3. Extreme micro managing
    4. Many of the supervisors don't know how to manage their team or how to interact with people which causes tension between employees and management
    5. Hostile/ unfriendly work environment depending on which department you work in
    6. Absolutely no room for growth. You'll be stuck in the same position with the same salary in a crappy work environment
    7. Employee turn around is super high. Every few months someone is quitting. This company is a revolving door and once people get a feel for it, they leave and for good reason...

    Advice to Management

    1. Fire the CEO
    2. Stop micro managing the employees