USAA Employee Reviews about "great benefits"

Updated Dec 4, 2021

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Found 755 of over 4,825 reviews

3.7
63%
Recommend to a Friend
63%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
800 Ratings
Pros
  • "Great benefits & supportive company culture(in 759 reviews)

  • "USAA is a great company to work for(in 381 reviews)

  • Cons
  • "USAA has talented engineers but I'd say the majority are just getting by skill-wise(in 410 reviews)

  • "lost of work which might impact work life balance(in 153 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "great benefits"

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    1. 4.0
      Former Employee, less than 1 year

      Great Company

      Dec 4, 2021 - Insurance Professional in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and an even better community to be apart of. Everyone was always willing to help one another--from between coworkers to assisting with members. You really do become apart of the USAA family.

      Cons

      Adherence monitoring requires you to be diligent in managing your aux states all while taking back-to-back calls all day long. If you take a personal break to use the restroom/eat/etc that lasts over 6 minutes, you have to report your time out and each instance counts as a demerit not only to your pay but to your performance monitoring.

      1 person found this review helpful
    2. 5.0
      Current Employee, more than 5 years

      Great Company and Culture, Great Benefits

      Nov 30, 2021 - Claims Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Culture. Great Benefits. Career stability.

      Cons

      Not much room for growth outside of a call center environment.

      1 person found this review helpful
    3. 5.0
      Current Employee

      Summary

      Dec 2, 2021 - Software Engineer in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A Great company that is flexible and has great benefits.

      Cons

      Tech stack is a bit outdated.

      Be the first to find this review helpful
    4. 5.0
      Current Employee

      Great job

      Dec 2, 2021 - Claims Adjuster Trainee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits. Very thorough training

      Cons

      Low starting pay. Not a lot of support after training

      Be the first to find this review helpful
    5. 5.0
      Current Employee, more than 1 year

      Fantastic company

      Nov 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work life balance Understanding management Great benefits

      Cons

      Less interesting work Lots of red tape

      Be the first to find this review helpful
    6. 4.0
      Current Employee

      Great Benefits

      Nov 27, 2021 - Business Process Manager in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, with good pay

      Cons

      Pay may not meet industry standards and inconsistency with development and training.

      Be the first to find this review helpful
    7. 5.0
      Current Employee

      Great company

      Nov 23, 2021 - Risk Manager in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits for families and kids

      Cons

      Living in San Antonio Texas isn’t the best

      Be the first to find this review helpful
    8. 5.0
      Current Employee

      Great

      Nov 22, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Soooo busy but great benefits

      Cons

      No over time Mangers are not understanding

      Be the first to find this review helpful
    9. 5.0
      Former Employee, more than 1 year

      Great place to work

      Nov 18, 2021 - Liability Claims Adjuster in Chesapeake, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits Flexible schedules Multiple opportunities Remote work

      Cons

      Limited office locations Basic call center environment

      Continue reading
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    10. 5.0
      Current Employee, more than 5 years

      Great Company

      Nov 17, 2021 - Lead Program Manager in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture. Great Mission. Great benefits.

      Cons

      Slow moving. Heavily regulated. Somewhat siloed.

      Continue reading
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