US Department of Veterans Affairs Reviews
Updated Jun 4, 2023

Found 8,219 of over 9K reviews
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"Great pay and benefits, great co-workers" (in 178 reviews)
"Work life balance is achievable" (in 165 reviews)
"There's some red tape to navigate" (in 203 reviews)
"Lots of pressure from upper management" (in 110 reviews)
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Ratings by Demographics
This rating reflects the overall rating of US Department of Veterans Affairs and is not affected by filters.
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- Current Employee★★★★★Featured Review
Pros
Serving veterans daily who served our country selflessly.
Cons
None that are enough to complain about
- Current Employee★★★★★
Pros
Get to see the world
Cons
Have to kill people around the world
- Current Employee★★★★★
Good place to work
Mar 13, 2022 - Account Receivable Clerk in Halifax, NSRecommendCEO ApprovalBusiness OutlookPros
Good place to work treat employees fairly
Cons
No opportunity to work from home
- Current Employee★★★★★
Pros
I came from the private sector where it is all about fattening someone's pockets while you work work work. I'll never go back to that. This job is fulfilling because you get to help our nation's hero's. Nothing can compete with this vacation policy, I have more time off than I'll ever use. If you enjoy helping others and not helping your CEO get his 4th vacation home, you'll like this place. Oh and the insurance and retirement are outstanding.
Cons
It is true about what you hear about Government employees. Just don't fall into that loop and you'll be happy. Don't let other peoples' negativity get you down, because when you look at these Veterans and realize what they went through, the piddly arguing goes out the window.
Continue readingThank you for sharing your experience! It is invaluable to hear directly from VA employees. I agree that the absolute best part of a career at VA is the ability to help our Nation’s Veterans, and I am happy that other personal benefits such as vacation and paid-time-off allow employees to take care of themselves and do the best job possible. Thank you again for your dedication to helping Veterans. - DRS
- Former Employee, more than 3 years★★★★★
Great pay, low morale
May 24, 2023 - Senior Social Worker/Case Manager in São Paulo, São PauloRecommendCEO ApprovalBusiness OutlookPros
This is definitely the highest salary I've earned as a social worker with an independent license. It is also a clinical case management position so you will need to use your clinical and resource management skills. The interdisciplinary teams are great if you have a good mix of people and personalities. Lots of autonomy with the right supervisor(s) and the introduction of telework made being able to work in the field a lot easier. Government vehicles are made available so you aren't putting wear and tear on your own vehicle. There are COL increases annually. ALL federal holidays are paid time off and PTO and sick time are accrued the same as civilian positions I've had. Opportunities to take on new roles and additional certifications that the program can use may result in a 'step' or pay increase regardless of your tenure or GS level.
Cons
A bit too much micromanagement for independent practitioners, esp. after telework was introduced during the height of the pandemic Limited space at the office for work and parking
- Current Employee, more than 10 years★★★★★
Poor Pay - Poor Leadership. Pull The Pin on The Whole Corrupt Enterprise
May 29, 2023 - Radiology TechnologistRecommendCEO ApprovalBusiness OutlookPros
If you are lazy/not ambitious and can ignore the crushing bureaucracy, then the Miami VA is just for you. The AFGE union local is a joke and is in bed with management If you are ambitious and detail oriented about doing a great job - forget it....you'll just be beating your head against an ossified, ancient and inflexible bureaucracy. Basic supplies are hard to come by. Clean linen is scarce and workplace mask mandates are permanent.
Cons
Poor pay for Miami. Location pay is supposedly tied to Consumer Price Index, but many similar-cost markets are paid much higher. Pay should have been adjusted for Miami cost-of-living 40 years ago. Management only worries about whistleblowers rocking the boat. If you complain,, retribution is swift. You'll be transferred to the darkest of holes in another remote state against your will.
Continue reading - Former Employee, less than 1 year★★★★★
Too much to learn in too little time
Apr 18, 2023 - Rating Veterans Service Representative (RVSR) in New Orleans, LARecommendCEO ApprovalBusiness OutlookPros
After you complete training the ability to do OT is great to make some extra money.
Cons
The expectation of meeting the production requirements is unrealistic with the PACT Act changes. I did six months of training as a new person and as soon as I went on production the PACT Act changed everything I learned in training. All of my training was basically obsolete the day my training period ended. The PACT Act changed how disabilities were rated and what was service connected. With no longer having a mentor readily available to answer any questions it took longer to complete cases. There is a list of Quality Review Specialists, which is always changing, who are supposed to be available if you have questions. I have had several times where I went to reach out to one and they were just not available or they did not give helpful feedback which is very frustrating when you are new and still trying to grasp on to the fundamentals.
Continue reading - Current Employee, more than 5 years★★★★★
Overworked Medical Providers Under Qualified Leadership
May 30, 2023 - Nurse PractitionerRecommendCEO ApprovalBusiness OutlookPros
Vacation time. Closed on Federal Holidays.
Cons
NPs clinic schedule booked every 30 minutes. No lunch because secure messages must be completed in that time. Always short nurses. I listed vacation time as a pro. However, it must be placed 45 days in advance. Leadership looks down upon canceling clinic even to use earned vacation time. My clinic is booked out for 6 months. There is not another Provider to cover for my vacation that was approved 4 months ago. ALWAYS trying to hire new Providers. New Providers don't stay more than a few years. Leadership turn over is high and is poor quality. All the good Providers are always looking for something better.
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Good Benefits, Health Care Benefits. Generally, the staff cares about Veterans and there are many great workers who are dedicated to their jobs. If you want to work at another hospital this is a great place to start!
Cons
Management is awful at their job, and corruption and law-breaking are just ignored by the union. Don't be a whistleblower here. If you do, you will face retaliation even though the policy says it is illegal. Also, discrimination is common and you have to ignore the comments by management and supervisors if you want to keep this job for the long term. Lastly, no matter how hard you work they want you to work more. It makes up for the other workers who don't work as hard. Keep a steady pace to avoid BURN OUT.
Continue reading - Former Employee, more than 5 years★★★★★
Fresno's VA hospital is a great place to work
May 3, 2023 - Dietetic Health Technician in Fresno, CARecommendCEO ApprovalBusiness OutlookPros
Working with the other veterans was very fulfilling; this facility is a positive environment and my co-workers were great. Also, pay/benefits are good compared to other Fresno employers.
Cons
Employee parking is a major issue at Fresno's VA hospital. One must park a 1/2 mile away at a mall and then take a shuttle to get to work because the parking lot is too small for anyone other than doctors, residents and patients. If you've missed the shuttle then you're going to be late so it means you have to get up extra early and leave your house extra early to get there in time, to catch the shuttle, and then make a second commute from the mall to the hospital. Parking in the local neighborhoods around the hospital is illegal for non residents thanks to a recent ordinance from Fresno's city council.
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US Department of Veterans Affairs Reviews FAQs
US Department of Veterans Affairs has an overall rating of 3.7 out of 5, based on over 8,863 reviews left anonymously by employees. 67% of employees would recommend working at US Department of Veterans Affairs to a friend and 60% have a positive outlook for the business. This rating has been stable over the past 12 months.
67% of US Department of Veterans Affairs employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated US Department of Veterans Affairs 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.6 for career opportunities.
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