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US Airways

Now known as American Airlines
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US Airways

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US Airways is now known as American Airlines.

US Airways Employee Reviews about "free flights"

Updated Oct 3, 2022

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Found 500 of over 521 reviews
3.3
65% Recommend to a Friend
US Airways Chairman and CEO Doug Parker
74% Approve of CEO

Found 131 of over 521 reviews

3.3
65%
Recommend to a Friend
74%
Approve of CEO
US Airways Chairman and CEO Doug Parker
Doug Parker
285 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Flight benefits are great when you have the time time to use them althought they are on standby basis only.(in 70 reviews)
  • "Great benefits and hours.(in 69 reviews)
  • "It's great to work with so many great people.(in 33 reviews)
  • "Great travel Benefits!!!!(in 32 reviews)
  • "I had the huge luck to work with some amazing coworkers.(in 8 reviews)
Cons

Ratings by Demographics

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This rating reflects the overall rating of US Airways and is not affected by filters.

Reviews about "free flights"

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131
    1. 3.0
      Oct 9, 2014
      Baggage Services and Catering
      Former Employee, more than 5 years
      Philadelphia, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flight benefits and the ability to transfer from work areas provides the ability to never get too bored at work.

      Cons

      Don't get sick! Every day you use counts as a point and you get disciplinary action up to and including termination. Unless you know the right people, you get hung out to dry.

      1. 3.0
        Sept 18, 2010
        Anonymous Employee
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Flight benefits are great when you have the time time to use them althought they are on standby basis only. great for family too.

        Cons

        Never know when the next round of layoffs are going to come, espicially if you are part-time. Layoffs used to be determined on seniority now it is part-time first then full time. We have 25 year part time employees being furloughed while 3 year full time employees hold a position.

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        1. 4.0
          Aug 14, 2015
          Fleet Service Agent
          Former Employee, less than 1 year
          Portland, OR
          Recommend
          CEO Approval
          Business Outlook

          Pros

          The flight benefits are really great(if you can get on and if there's an empty seat). The co-workers are really cool and fun to work with. Being around the airplanes is also interesting and enjoyable at times.

          Cons

          Can be very stressful with trying to get the planes to depart on time and being around a loud and dangerous environment. Loading and unloading aircraft can be rough sometimes too.

          1. 3.0
            Oct 24, 2014
            Anonymous Employee
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Excellent flight benefits and expanded network with the merger with American

            Cons

            Horrible Salary, Horrible work hours if no seniority

            1
            1. 4.0
              Aug 25, 2014
              Flight Attendant
              Former Employee, more than 5 years
              Philadelphia, PA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Good work life/balance. Great benefits. Travel perks. Flight Attendant Employee group was great and supportive union.

              Cons

              The company was always fighting with different employee groups which had a negative impact on the overall morale. Trickled down to the customers in different ways/ poor customer service.

              2
              1. 3.0
                Sept 29, 2014
                Manager
                Current Employee, more than 10 years
                Phoenix, AZ
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Most of the benefits the company provide are competitive topped off by the flight benefit which are very generous. For the most part work expectations provides for a dedicated employee to maintain a good work-life balance.

                Cons

                At times there is the impression that you need to be part of a "club" to get ahead and prosper. If one manage to pass that threshold the opportunities become available.

                1. 5.0
                  Apr 17, 2014
                  Cross Trained Agent
                  Current Employee, more than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The flight benefits can't be beat and the job is not difficult at all.

                  Cons

                  Low pay would be the only con really. The flight benefits make up for the low pay, but if you are not using the benefits or do not fly, then there is no reason to work for USAir or any airline with minimum wage starting salary.

                  1. 5.0
                    Dec 7, 2014
                    Anonymous Employee
                    Current Employee, more than 3 years
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    free flights plus out of the country it is really cheap and makes the job worth everything. its by far the easiest job ive ever had.

                    Cons

                    the working conditions as far as weather because i work in the cold.

                    3
                    1. 1.0
                      Aug 31, 2016
                      Customer Service Representative
                      Former Employee, more than 10 years
                      Meridian, ID
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great Flight Benefits and station agreements were awesome

                      Cons

                      It's a large corporation and you are just a number to them, they don't know you personally and nor do they care!

                      1. 3.0
                        Jun 17, 2008
                        Financial Analyst
                        Current Employee
                        Tempe, AZ
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        First of all, the company is in a great location as Tempe and the Greater Phoenix area is a wonderful place to live. The airline industry is very interesting to work in. It is a challenging environment to work in, but satisfying. The flight benefits are also a plus as I consider this part of my benefits package. Overall positive working environment.

                        Cons

                        As we all know, the airline industry is very volatile right now with rising fuel costs so there is always a threat of cutting sercvice which would mean downsizing for the entire company. Salaries also are not the most competitive.

                        1
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