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US Airways

Now known as American Airlines
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US Airways

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US Airways is now known as American Airlines.

US Airways Employee Reviews about "flight benefits"

3.3

65% would recommend to a friend

(135 total reviews)

Chairman and CEO Doug Parker

Doug Parker

74% approve of CEO

Ratings by category

3.4

Diversity and Inclusion

3.3

Culture and Values

3.2

Work/Life Balance

3.2

Compensation and Benefits

3.1

Career Opportunities

2.9

Senior Management

Ratings distribution

5 stars

17%

4 stars

30%

3 stars

28%

2 stars

13%

1 star

12%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Flight benefits are great when you have the time time to use them althought they are on standby basis only.(in 70 reviews)
  • "Great benefits and hours.(in 69 reviews)
  • "It's great to work with so many great people.(in 33 reviews)
  • "Great travel Benefits!!!!(in 32 reviews)
  • "I had the huge luck to work with some amazing coworkers.(in 8 reviews)
Cons

Ratings by Demographics

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Found 135 of over 521 reviews

Updated Oct 3, 2022

Reviews about "flight benefits"

Return to all Reviews
135
    1. 3.0
      Oct 9, 2014
      Baggage Services and Catering
      Former Employee, more than 5 years
      Philadelphia, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flight benefits and the ability to transfer from work areas provides the ability to never get too bored at work.

      Cons

      Don't get sick! Every day you use counts as a point and you get disciplinary action up to and including termination. Unless you know the right people, you get hung out to dry.

      1. 3.0
        Sept 18, 2010
        Anonymous Employee
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Flight benefits are great when you have the time time to use them althought they are on standby basis only. great for family too.

        Cons

        Never know when the next round of layoffs are going to come, espicially if you are part-time. Layoffs used to be determined on seniority now it is part-time first then full time. We have 25 year part time employees being furloughed while 3 year full time employees hold a position.

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        1. 4.0
          Aug 14, 2015
          Fleet Service Agent
          Former Employee, less than 1 year
          Portland, OR
          Recommend
          CEO Approval
          Business Outlook

          Pros

          The flight benefits are really great(if you can get on and if there's an empty seat). The co-workers are really cool and fun to work with. Being around the airplanes is also interesting and enjoyable at times.

          Cons

          Can be very stressful with trying to get the planes to depart on time and being around a loud and dangerous environment. Loading and unloading aircraft can be rough sometimes too.

          1. 1.0
            Nov 17, 2013
            Specialist
            Current Employee, more than 8 years
            Tempe, AZ
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great health benefits flexible schedule

            Cons

            Salary does not provide for decent living. Most employees struggle to pay basic necessities. Cannot afford to take advantage of flight benefits due to no extra cash after bills are paid

            1. 3.0
              Sept 29, 2014
              Manager
              Current Employee, more than 10 years
              Phoenix, AZ
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Most of the benefits the company provide are competitive topped off by the flight benefit which are very generous. For the most part work expectations provides for a dedicated employee to maintain a good work-life balance.

              Cons

              At times there is the impression that you need to be part of a "club" to get ahead and prosper. If one manage to pass that threshold the opportunities become available.

              1. 5.0
                Apr 17, 2014
                Cross Trained Agent
                Current Employee, more than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                The flight benefits can't be beat and the job is not difficult at all.

                Cons

                Low pay would be the only con really. The flight benefits make up for the low pay, but if you are not using the benefits or do not fly, then there is no reason to work for USAir or any airline with minimum wage starting salary.

                1. 3.0
                  Jan 13, 2014
                  Finance Analyst
                  Former Employee, more than 3 years
                  Tempe, AZ
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Finance department has many strong leaders who support and care about there team members. Tasks and responsibilities are clearly laid out and most managers are able to effectively train analyst (us airways does not have a formal training process). Analysts are provided with a wide variety of responsibility and given freedom to showcase talents to senior leaders. The organization is very finance centric (extremely tight budget controls), so finance plays a major role in all company decisions, finance teams work very closely with business groups which allows for a lot of relationship building throughout the company. Finance department will be leaving phoenix but the same leaders are taking over the department at the new AA. I would expect the US Airways culture to take over at AA.

                  Cons

                  Employees are underpaid and due to this overall talent level is lacking in some departments. Incentive based bonus and annual salary increase are minimal. Due to this many employees who have been working at the company for 5+ years are ok with just doing enough to get by. Without an MBA it is very hard to rise in the finance department. Flight benefits are the main selling point to work for an airline. But flights are often full and using benefits to get anywhere you need to be is very unreliable. Employees are only given 12 vacation days and it takes 5 years to earn a few more days (strictly enforced). Due to limited vacation taking advantage of your flight benefits can be challenging. Company is very cheap, which results in very cheap technology.

                  1. 3.0
                    May 2, 2016
                    Anonymous Employee
                    Former Employee, more than 5 years
                    Phoenix, AZ
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great flight benefits, medical benefits and mostly good people to work with in the IT Department. Easily able to change schedule and trade shifts.

                    Cons

                    flight benefits are all stand by basis, the IT department has nepotism when hiring for upper level positions. HR is for the company and not for the employee, so beware if you need to go to HR with an issue. The pay is cut way down because they decided that the flight benefits out weigh the pay.

                    1. 1.0
                      Aug 31, 2016
                      Customer Service Representative
                      Former Employee, more than 10 years
                      Meridian, ID
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great Flight Benefits and station agreements were awesome

                      Cons

                      It's a large corporation and you are just a number to them, they don't know you personally and nor do they care!

                      1. 3.0
                        Jun 17, 2008
                        Financial Analyst
                        Current Employee
                        Tempe, AZ
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        First of all, the company is in a great location as Tempe and the Greater Phoenix area is a wonderful place to live. The airline industry is very interesting to work in. It is a challenging environment to work in, but satisfying. The flight benefits are also a plus as I consider this part of my benefits package. Overall positive working environment.

                        Cons

                        As we all know, the airline industry is very volatile right now with rising fuel costs so there is always a threat of cutting sercvice which would mean downsizing for the entire company. Salaries also are not the most competitive.

                        1
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