U.S. Cellular Reviews

Updated Sep 20, 2021

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Found 1,755 of over 1,801 reviews

3.8
69%
Recommend to a Friend
80%
Approve of CEO
U.S. Cellular President and CEO Laurent C. Therivel
Laurent C. Therivel
122 Ratings
Pros
  • "Good company great benefits yes(in 172 reviews)

  • "Good benefits, great salary if ambitious for sales(in 108 reviews)

  • Cons
  • "bad work life balance, schedule is always changing(in 122 reviews)

  • "Horrible middle management, being pressured by upper management(in 40 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      Great Company

      Dec 2, 2020 - Anonymous Employee in North Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Team, Flexible, Growth, Visibility, Opportunities

      Cons

      None to list for cons

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    2. 5.0
      Former Employee, more than 3 years

      Job experience

      Dec 28, 2019 - Customer Service Representative in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, relaxation, management is good

      Cons

      Pay is not attractive

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    3. 3.0
      Former Employee, more than 8 years

      Had its ups and downs

      Oct 18, 2020 - Wireless Sales Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay and Benefits you receive for both PT and FT

      Cons

      Outside sales and forcing reps to annoy customers over the phone with sales promos they already see in ads and text campaigns.

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    4. 5.0
      Former Employee

      Nice

      Sep 20, 2021 - Assitant-Manager in Spruce Pine, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      easy going and enjoyed it

      Cons

      sales kinda suck but its okay

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    5. 5.0
      Current Employee, more than 5 years

      Good reasons why there are a lot of people that have been here 10+ years

      Sep 16, 2021 - Senior RF Engineer in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company culture Get to work with a lot of other great engineers

      Cons

      USCC doesn't have the leverage as some of the larger companies

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    6. 4.0
      Current Employee

      Decent Job

      Sep 15, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Work Life Balance Good interaction with higerh ups

      Cons

      A bit of a dull work environment

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    7. 5.0
      Former Employee, more than 5 years

      US Cellular Salary

      Sep 13, 2021 - Senior Project Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, professional growth opportunities, tuition reimbursement, work from home flexibility.

      Cons

      didn't encounter any during my tenure

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    8. 4.0
      Former Employee, more than 3 years

      Great Company (if management is decent in store)

      Sep 13, 2021 - Retail Wireless Consultant in Joplin, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Well paying without degree requirement. Good benefits package including 401k, health insurance, and free phone program for business device.

      Cons

      While the commission pay is wonderful, if the month has been slow it feels like you need to be looking for customers even when not at work or run the risk of not hitting the sales goals for a commission payout. Unfortunately, the location I was employed at had a pretty toxic, so it was difficult to get the coaching/support needed. Training wasn't the best because when it was time to train with customers, my coworkers did most of the training. When I was tenured, I helped train new hires with my tenured coworkers, taking time away from my sales opportunities and getting no recognition from management or quota relief.

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    9. 5.0
      Former Employee, more than 1 year

      Excellent Workplace

      Sep 7, 2021 - Technical Support Specialist in Knoxville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic Benefits Decent bonus structure Cooperative workplace

      Cons

      Call Center Can be difficult to get a desired schedule

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    10. 5.0
      Former Employee, more than 3 years

      Great supportive environment, though not always exciting

      Sep 4, 2021 - Senior Product Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, great teammates, the company really tries to take care of its people

      Cons

      Some of the thinking is a bit antiquated and the organization moves slowly due to this as well as the numerous regulations of the field

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