Twitch Reviews

Updated May 1, 2021

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3.8
71%
Recommend to a Friend
80%
Approve of CEO
Twitch CEO Emmett Shear (no image)
Emmett Shear
208 Ratings
Pros
  • "Great perks and stimulating work if you're in the right department(in 21 reviews)

  • "And the work/life balance is pretty good, people rarely work nights or weekends on my team at least(in 17 reviews)

  • Cons
  • "Still some growing pains from being a growth focused startup to a more mature company(in 13 reviews)

  • "Because of mandates from upper management pushing a product or idea because they think it will drive minutes(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great company

      Apr 20, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent engineering and work culture

      Cons

      Not that many, hope Amazon doesn't take over.

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    2. 5.0
      Former Employee

      Great Place to Develop Talent

      Jul 18, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Agile, collaborative, lots of emojis and fun work environment.

      Cons

      With the fast-pace nature of work and business direction, sometimes engineering work is scrapped. This is just inherent to the nature of the job.

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      4 people found this review helpful
    3. 3.0
      Former Employee, more than 1 year

      Good company to work for, but quit after 2 years

      Apr 13, 2021 - Senior Software Engineer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Twitch is an awesome product. The company is working on cool projects and employs pretty strong engineers. It is a great place to learn engineering best practices and do something impactful. You will shortly become an expert in AWS, too. Work and fun often go hand in hand: say, watching Twitch during the business hours and playing video games after hours is quite common. The corporate culture is centered around ownership and KPIs, which is both good and bad. If you develop a service that does not correlate directly with the KPIs, your next manager may tell you to find a new owner or decommission it.

      Cons

      My biggest complaint is about compensation policy, which Twitch inherits from Amazon. During the last 2 years of the 4-year contract the annual compensation consists of the base salary (which is rumored to have a cap at $185K) and 40% of the RSU grant. Given impressive performance of AMZN stock, this sounds lucrative. In reality once compensation moves into the bracket for the next level, the management is not happy about it. Those who get promoted see only little changes in their compensation and the new hires at the same level get a much better pay. On the other hand, if you are not promoted, chances are that a cheaper new hire will replace you right before your next RSU vesting. So IMO it does not really make sense to stay beyond the 2-year anniversary.

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    4. 1.0
      Former Employee, more than 1 year

      No Direction, zero communication on expectations

      Apr 21, 2021 - sr executive assistant in Irvine, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None that I can actually remember. Most co workers were awesome though.

      Cons

      If you want to work at an uncoordinated workspace where executives are just playing politics within the company and roadblocks are at every corner. Where team members who are less than qualified hold positions of management. This is your dream job! Also, any company where HR and studio operation folks tag team to work on how to get people fired is just... wow. Saw this happen to multiple people mainly because of dislike and not performance.

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      1 person found this review helpful
    5. 4.0
      Current Employee, more than 1 year

      A great exmployee experience hampered by a few annoyances

      Mar 24, 2021 - Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Excellent benefits and perks - Able to manage my workload independently - Immediate management has trust in my abilities - Opportunities in my team to grow or be promoted - Lots of work going on to improve diversity in a sector dominated by white men - Excellent response to COVID pandemic, immediate WFH instruction and freedom to choose when/where to work, provided with suitable equipment to continue WFH - [Pre-COVID] Ability to travel to offices globally was excellent - [Pre-COVID] Office environment is excellent

      Cons

      - Too much emphasis on San Francisco/California leads to less development and a lack of attention elsewhere (although this is improving in the past 1 year) - Lack of cross-team functional work leading to feeling of separation from colleagues - Lack of headcount allocation in my organisation - Lack of critical decision making within senior management

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    6. 4.0
      Current Employee, more than 1 year

      Great people, awesome place to work, occasional team clashes, few advancement opportunities after a certain level

      Mar 15, 2021 - Senior Product Designer in Amsterdam
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Some of the best people to work with and a joy to come to work everyday - Managers are supportive and actively encouraging growth opportunities - Design work is engaging and results-oriented, depending on team - Lively and engaging company culture if you're a netizen and like gaming - Amazing work-life balance - Significant education and personal wellness budget - Transition to all-remote during COVID has significantly improved the remote worker experience

      Cons

      - Internal teams don't always align goals which can lead to friction - Not an environment that promotes experimentation - Feature launches can drag on for months or even years - After level 6, there are few opportunities for continued leveling - Salaries are low in Europe - Lack of diversity in some teams

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    7. 5.0
      Current Employee, more than 3 years

      A Rewarding Job with a Good Environment

      Mar 24, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * A good amount of transparency and the ability to push back on things. Weekly all-hands meetings have anonymous Q&As, which helps hold upper management accountable and keep them grounded. It's simultaneously funny and incredibly awkward when an exec gets hit with a real hardball question on stream. Twitch also runs many different anonymous surveys throughout the year looking for ways to improve. These surveys don't pull their punches and suggest common ways Twitch fails at things and what people think about them. Lastly, Twitch itself recommends using Glassdoor, ironically, which is a nice change of pace from the industry standard. * Compensation is good (at least for an SDE position), higher than I personally expected, and Amazon stock is a great stock to get RSUs for. * The company's culture is pretty good. Most people are gamers, so there's a lot of talk about games. Generally, people keep things positive, and there's lots of memes. * As of the last year or two, the technical pipeline for new systems is now very specific and has a lot of guidelines. Personally, I find this to be great, as it means there's less pressure in a lot of decision-making aspects involved in a new project. Additionally, the whole company being on the same standards means that there's a lot of experience and resources available if you run into problems. * There's a big emphasis on inclusivity and diversity. The management doesn't always navigate these complex issues perfectly, but they do try, and they are willing to admit shortcomings sometimes. There are several 'guilds' here that employees can join that promote diversity and discuss concerns relevant to their group. (There's also more 'fun' guilds, like an MTG guild and a D&D guild.)

      Cons

      * Like many jobs, your experience can vary heavily based on your manager and your teammates. My manager is fantastic, and all of my teammates are great, so my experience here has been good. If those things weren't true, I can see how the same situation could be really bad. * If you aren't a gamer, you may feel somewhat isolated by the company's culture because there's a lot of things you won't be able to relate to. I have a friend here who's in this situation. * Social media pressure from Twitch users can sometimes be intense. There's often some kind of active controversy, usually over the decision made by a single moderator (in a company with a thousand employees) on whether to ban or not ban a certain community figure. This can spill over into personal anxiety, especially if you have friends who get involved in the issue. Most of the people working here will never have any insight into the moderation process, but that doesn't stop employees from getting bugged on Twitter in particularly bad social media flare-ups. * If you need to interface with Amazon on an issue, it can take a staggeringly long time to get anything done.

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      2 people found this review helpful
    8. 3.0
      Former Employee, more than 3 years

      Some great people, organizational mess

      Apr 12, 2021 - Senior Software Engineer in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - There's still great people on some teams, but you have to find them and team experience varies a lot (true for most companies) - Comp is ok. Work/life balance is great - Office is incredible - Twitch has committed and passionate users, which can make you feel good about launching features for them

      Cons

      - Not much alignment on any common goals and it's hard to work with other teams. Teams re-implement features that already exist just so they can do it themselves - Management is mainly a mix of career Amazon people and hopelessly inexperienced new hires trying to stay afloat - Zero high level engineering direction. Internal dev tooling is terrible compared to similar sized companies - Zero diversity. 3 women on a team of 60

      2 people found this review helpful
    9. 5.0
      Former Employee, less than 1 year

      New Digital

      May 1, 2021 - Manager in Istanbul
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Custom salary day Fast increase in number of views

      Cons

      Too busy Salary is low Long hours

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    10. 5.0
      Current Employee, less than 1 year

      Twitchtastic!

      Apr 12, 2021 - Applied Scientist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work-life balance, comp. structure, time off policy and support for working from home. The leadership does a good job in putting themselves in employee’s shoes especially during these tough times and drafting policies that are more human centric

      Cons

      Pains of a hyper growth company, functional technical ambiguities, can push for more individual centric career development plans

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