Trustwave Reviews | Glassdoor.ca

Trustwave Reviews

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Found 277 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
30%
Approve of CEO
Arthur Wong
28 Ratings
Pros
Cons
  • "Upper management has a massive disconnect with their employees(in 11 reviews)

  • "New singtel owners changing policies(in 7 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trustwave

    Pros

    Employees are great Benefits are out of this world management is very transparent

    Cons

    In the position I had there was a lot of remote work

    Trustwave2017-04-16
  2. Helpful (2)

    "Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enterprise Account Executive 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trustwave full-time for more than 2 years

    Pros

    Good benefits (except regarding vacation)... Work anywhere...

    Cons

    Disorganized Lack of internal support - most people just play pass the ball... Quotas beyond unrealistic Constant Territory changes Revolving door Vacation laughable No sick days (they come off of your already lacking vacation time)

    Advice to Management

    Not much local management can do... every decision is made overseas...

    Trustwave2019-01-30
  3. "Growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Trustwave full-time for more than 9 years

    Pros

    great future in industry

    Cons

    high pressure and payment is lower then industry standard.

    Trustwave2018-06-11
  4. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Trustwave full-time

    Pros

    Low stress environment Decent compensation packages

    Cons

    Company direction seems to be unknown

    Trustwave2018-03-06
  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Test Engineer in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trustwave full-time for more than 4 years

    Pros

    Cutting Edge Technology, Machine Learning

    Cons

    No downside working at Trustwave

    Trustwave2018-02-20
  6. "Good Experience"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Trustwave full-time

      Pros

      Lots of smart people working at TW

      Cons

      Some processes are not organized which affect certain employees negatively

      Advice to Management

      Treat everyone fairly/equally

      Trustwave2018-02-13
    • Helpful (3)

      "Great place to start in Info Sec, but customer experience issues will grind you!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Executive in Waterloo, ON
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at Trustwave full-time for more than a year

      Pros

      - Work / Life Balance - Work from home. They also take care of you from a good benefits package. - Great people to work with in many departments who will help you out out your respective and ongoing fires. - Ability to learn on the job and grow within the information security market.

      Cons

      - Always dealing with customer satisfaction issues which is extremely stressful as it's something that's completely outside of your control and doesn't seem like it ever gets better year in and year out. - Compensation is decent for starting out, but should rapidly ramp up to be in line with market and experience. - Sales Targets are regularly unrealiatic so don't believe you'll make your variable as it's extremely...

      Show More

      Advice to Management

      - Improve all aspects of customer experience from craddle to grave and make it your 100% committment to improve this in order to rapidly increase customer retention. - Compensation packages should be realistic and increase respective to market rates.

      Trustwave2018-01-31
    • "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Software Engineer in Waterloo, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Trustwave full-time for more than a year

      Pros

      Nice colleagues, use of new technologies, somewhat flexible working hours, office with standing desk, culture is a mix of a startup and a stable company

      Cons

      Few paid vacations, no sick days, gap between sales and engineering team

      Advice to Management

      Give more feedback

      Trustwave2017-01-23
    • "Work Hard, Play Hard!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Marketing Manager in Waterloo, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Trustwave for more than a year

      Pros

      - Flexible working hours, which creates a great work life balance - Comfortable and friendly office - Open and clean office space - The office space is newer and close to different lunch options - Clean kitchen with drinks and snacks provided - Team activities (BBQs, Day Trips, Baseball games, etc.) - Everyone on the team wants to work hard and succeed! - Great benefits package and compensation - Not feeling...

      Show More

      Cons

      Trustwave is a great place to work, I have no cons!

      Advice to Management

      Continue to motivate the team, and Trustwave will continue to grow!

      Trustwave2016-09-16
    • "Amazing place to start your career."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Executive in Waterloo, ON
      Recommends
      Positive Outlook

      I have been working at Trustwave full-time for more than a year

      Pros

      Amazing place to start your career. Lots of young and smart people. Great office environment

      Cons

      Only Canadian offices are in Waterloo

      Trustwave2016-09-15
    Found 277 reviews