Trulioo Reviews

Updated May 26, 2020

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3.8
66%
Recommend to a Friend
100%
Approve of CEO
Trulioo Founder/CEO Stephen Ufford (no image)
Stephen Ufford
24 Ratings
  1. COVID-19
    Helpful (2)

    "Excellent onboarding, awesome team, well-paced training!"

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Implementation Specialist in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trulioo full-time for less than a year

    Pros

    The corporate culture is very positive, and it's been a great experience joining the team so far.

    Cons

    Currently, the office is closed, but that's a factor that's not within anyone's control. I'm looking forward to joining my team in person.

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  2. Helpful (2)

    "Amazing place for students to learn and grow"

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Software Engineer 

    I worked at Trulioo full-time

    Pros

    - Strong mentorship from skilled developers - Lunches provided twice every week - Good work life balance

    Cons

    - Not really that I can think of

  3. Helpful (18)

    "Good product market fit but that's it"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vancouver, BC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Trulioo full-time for more than a year

    Pros

    - People want the product, it has a good product market fit - Steve is a charismatic CEO and is good at selling our vision - Lunch on Tuesdays and Thursdays is nice

    Cons

    - For a company built on the idea of trust, there is none internally - They time track employees and will call you out - No real sense of culture, feels forced. Opportunity for you to hangout with coworkers once a month for 1 drink after 5pm on a Friday.....great. - Always doing the bare minimum. They used to only grant 2 sick days a year and when everyone was coming into work sick their solution was to give us sick masks. Finally bent to the constant complaints and gave us five days. - Awful work from home policy - Stopped giving shares to new employees (IF YOU ARE NEGOTIATING MAKE SURE YOU ASK FOR STOCK) - Low pay - Only two vacation weeks to start - Losing all their talent to tech companies that actually pay/have benefits - Bad internal communications strategy, rumors spread like crazy and sometimes you know someone is getting fired before that person knows it

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  4. Helpful (3)

    "I feel lucky to work here every day"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - R&D Project Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trulioo full-time for less than a year

    Pros

    - Special culture: People know each other, support each other, and strive to do great work together. A rare, special blend of accountability & camaraderie. - Meaningful mission: Your work contributes to increasing financial inclusion, reducing crime, and the digital transformation of the economy. - Great office & fun perks: Comfortable, modern space in perfect location with A+ views. Fun company events, free lunches 2x/ week, ping pong/foosball. - Savvy & forward-looking leadership: Execs know what they are doing, and aren't afraid to invest in new "big bets" to continue to grow the company.

    Cons

    No company is perfect, but I really do feel lucky to work here every day.

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  5. Helpful (14)

    "It felt like I was being watched"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Full Time in Vancouver, BC
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Trulioo full-time for less than a year

    Pros

    Ping pong, foosball, free lunches, product is meaningful

    Cons

    From my first day, they said they would check our tap ins and outs to make sure they knew who was in the building. Later, they let us know that we had been taking "too long" on our lunches. Apparently leaving the building at lunch is a bit of a no-go at this company. Fair enough, but communicate that during the interview process Management would ask where we were and who we were with, which didn't seem relevant. They seemed incredibly full of themselves, and lacked humility. A cross-company communication style appears to be to resolve performance issues with condescension, instead of talking to the person with any level of respect or decency. A lot of people were nice, but seemed very superficial, and would mainly be nice when they wanted something. I'll say this place has startup growing pains, but it might go beyond that. My advice to someone considering a job here: don't do it.

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  6. Helpful (5)

    "Not a great experience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fulltime 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Trulioo full-time for less than a year

    Pros

    Great work location in Downtown Vancouver Interesting product

    Cons

    No commitment to professional development. Disappointed working environment.

  7. Helpful (5)

    "Could do better"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Trulioo full-time

    Pros

    tight location nice space steep learning curve

    Cons

    steep learning curve as in you learn quite quickly then it just stops no company culture team management needs to improve

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  8. Helpful (6)

    "Trulioo"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Search Engine Marketing Specialist in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trulioo full-time for less than a year

    Pros

    In General: - Free lunch 2 times a week - Ping pong/Foosball - Great job to the HR folks that set up the ping pong & foosball tournaments in 2018 - Tons of snacks and drinks. Great that they introduced more healthy snacks - Downtown location, very convenient location Marketing Team: - VP is passionate about the company and the brand - Great and interesting ideas originate from the group - Team members are all knowledgeable in their areas of expertise -

    Cons

    - Unable to work at home - More personal and sick days needed

  9. Helpful (3)

    "Fantastic Small Company to Practice and Develop Leadership"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Analyst in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trulioo full-time for less than a year

    Pros

    There are limited standardized processes, meaning ample opportunity to bring your best work and beyond to make an impact and grow as a leader. Colleagues are brilliant. Company has a strong collaborative environment. You get to work with an incredible product that is constantly evolving. Catered lunch twice per week and lots of activities around the office. Overall great company culture.

    Cons

    No work from home policy. Industry standard financial compensation.

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  10. Helpful (8)

    "Great startup company to work with"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trulioo full-time for more than a year

    Pros

    1. Flexibly: you have to work very late sometime, and still need to do this next day. This is one kind of our typical day. However, you can also come late, leave early, play ping pong in the afternoon and drink beer with your coworkers. It is also a Trulioo typical day. You cannot blame on this because it is how startup company works. Plus, when we stay late, our manager will always stay with us:) 2. Friendly work environment: Product, engineering and qa team always work like a family. It’s not that easy to see manager hangout with employees and play ping pong tournaments that often in any other company.

    Cons

    No year-end bonus 3 sick day (you cannot sick here)

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Found 32 reviews