Tripadvisor Reviews | Glassdoor.ca

Tripadvisor Reviews

Updated Feb 12, 2020

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3.7
67%
Recommend to a Friend
71%
Approve of CEO
Tripadvisor President and CEO Stephen Kaufer
Stephen Kaufer
414 Ratings
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    Current Employee - Software Engineer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time

    Pros

    Great people, good culture, and they feed you too!

    Cons

    Dealing with development environnement issues can eat up your day

    Tripadvisor2020-01-23

    Tripadvisor Response

    January 24, 2020Talent Acquisition Specialist

    Thank you for taking the time to share your feedback. We appreciate employee comments that highlight our strengths as well as areas we can improve upon.

    Continue reading
  2. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for less than a year

    Pros

    Top tier salary Excellent benefits Great team dynamic; individuals matter Interesting work Constantly growing in Ottawa Free snacks and 3 lunches a week

    Cons

    Lunch offers limited. That's all I could think of.

    Tripadvisor2019-05-13
  3. Helpful (7)

    "One of the best places to work in Ottawa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for less than a year

    Pros

    TripAdvisor has great profit sharing, great compensations in respect to the Ottawa market, and cool benefits like catered lunches and reembursal programs for transit. The office environment is medium sized, about 30 engineers and sports an open format, so you really get to know everyone. People are friendly and willing to help and generally, there isn't much people stepping on top of others, at least in engineering.

    Cons

    High expectations, sometimes stressful because release is weekly. Since this office is a virtual office, communicating with HQ and always being in the loop is a challenge. Things move very quickly at TripAdvisor.

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    Tripadvisor2017-05-13

    Tripadvisor Response

    May 23, 2017

    Thanks for your review. I appreciate that you touched on many of the things that make TripAdvisor a great place to work- unique benefits, an open office environment, and friendly and helpful coworkers. I agree that we set high expectations for our teams and stick to our “speed wins” philosophy. Both have contributed greatly to our success over the years. Working across multiple locations and time zones presents communication challenges to any organization and we are no different. Although we’ve made strides in this area, there’s room for improvement and we’re always open to suggestions. Thanks again for your feedback and continued dedication to TripAdvisor. - Nick Shanny, SVP Engineering & Operations

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  4. Helpful (1)

    "Fun, challenging, good learning curve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor for more than a year

    Pros

    If you're worth it, this place will reward you good. Very agile and strategic thinking.

    Cons

    Not many options for free lunches in Ottawa office. Parking in downtown is an extra expense if you're living outside the city.

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    Tripadvisor2015-11-14
  5. Helpful (5)

    "Dream Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Web Developer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time

    Pros

    Excellent team dynamics, exemplary management, free lunches, great location, flexible schedule, good family vs work balance, very high overall employee skill level, great mentorship, and last but not least, the company raison-d'etre is awesome.

    Cons

    Harsh technical interviews, not in line with daily tasks & environment. Salary is good, but not great given the expected skill level & throughput

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    Tripadvisor2014-02-11
  6. "Speed wins: working for a large yet nimble company is truly satisfying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 3 years

    Pros

    Smart coworkers; strong positive culture; high compensation; rev-share and bonuses are top tier; lots and lots of perks and benefits.

    Cons

    There is a lot of effort expected (that you are very well compensated for); while above-and-beyond isn't required, certainly you'll get the most out of TripAdvisor if you're able to step up the commitment (and again, you'll be rewarded for it).

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    Tripadvisor2013-08-08
  7. "A special company, product to be proud of, full of smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 5 years

    Pros

    Things get done fast. Despite being a public company, it's not short term, quarterly focused. They care for employees and a genuine care for the end user. Philanthropy is a big priority.

    Cons

    HR programs are not as innovative as peer companies. Big company symptoms are creeping in.

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    Tripadvisor2012-12-19
  8. Helpful (6)

    "Best possible culture, amazing office. Uncertain path forward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Needham, MA
    Negative Outlook
    No opinion of CEO

    I have been working at Tripadvisor full-time for more than 3 years

    Pros

    I've been at Trip for over 3 years and have been incredibly happy. Unlike most companies Trip actually cares about people being happy. They actively find ways to make the day better and your work environment the best it can be. It's something you notice every day you are there. The food is almost too good and the office has a very comfy / vibrant feel. The snack game is strong and constantly has new stuff. Everywhere in the office has a feeling like it was built to make you smile and not to cram as much productivity per square inch as possible like many other companies. You are always working on stuff that people will see. No matter what team you are on it's easy to see your impact in the product. Similarly everywhere you go you will see Tripadvisor stickers, which is super cool. People really do love the Trip brand. The CEO has an actual heart. Many times when not so great things have happened in the world he has stood up to say what's right. He doesn't hide behind what he thinks will have minimal shareholder impact but is maybe the right thing. He consistently takes a stand that I'm proud of.

    Cons

    Trip has a rough road ahead. Google has been pushing into the market and that has a massive impact on what the company can do going forward. They need to make some big choices to deal with that and those won't be easy. There's a ton of aging code and UIs that are difficult to work with. Obviously there are projects to deal with that but they are slow and you'll have to deal with some pretty old stuff. Projects can easily spend more time dealing with old cruft then actually writing the new stuff. Similarly there's way to many people working in oversized, unwieldy codebases. You never know when something will change out from under you or another team could break your code. That's supposed to be balanced by a group "design review" system but I've never had much faith in design-by-committee. At best people are impartial and at worst you end up with nit picking. Most of the time it's a smooth process but there's not really enough buy in from people to make it worth it. Almost all the work is either reactionary or focused on bottom line impact. Projects are always focused on short term goals and rarely think of the longer term impact, market positioning, or brand value. If it raises profits by more than x% we ship it. Everything is an a/b feature test which get's piled into the code. As a result nothing is ever done with strong intent to get it right. Get ready for changes. Your working team will change every couple months. People are constantly shifted into new squads, team structures, re-orgs, etc. I can't think of a quarter where there wasn't some major change in who I worked with.

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    Tripadvisor2020-01-15
  9. "Love the team ethic and family feel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than a year

    Pros

    Treat you like an adult Flexible working Latest tech Career progression Senior management listen Great benefits Competitive salary

    Cons

    Only minor but company is very fast changing and needs a more controlled outlook

    Tripadvisor2020-01-09

    Tripadvisor Response

    January 14, 2020Talent Acquisition Specialist

    Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.

    Continue reading
  10. "Team, Culture and Collabration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Sales Executive in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than a year

    Pros

    - Fantastic Team: Truly rare to find a sales environment that does not cultivate or encourage brash /arrogant behavior. -Competitive Perks: Healthcare, Dental, Paid Lunch, etc -Leadership/Management: Highly skilled leaders with a passion for the job and a desire to genuinely listen, interact and assist. (Inspiring and down to-earth director of sales)

    Cons

    -Progression: Whilst their is examples of sales reps moving to new roles/divisions, the opportunity within Dublin can feel limited. -Global v Dublin Office: The Dublin is primary a sales organisation and it is easy to feel isolated from the rest of the company. -Change: Change is commonplace within any successful company, I do feel that management can ensure a smoother transition and improve communications concerning changes in comp plans, teams, products etc. -No opportunity to work from home

    Continue reading
    Tripadvisor2020-01-02

    Tripadvisor Response

    January 17, 2020Talent Acquisition Specialist

    Thank you for your constructive feedback and positive remarks. First, I concur with your assessment of our team, the environment that they create, and our front line sales leaders – all of which make the TripAdvisor Dublin office a very special place to work. I get energized everyday coming in to work knowing how fortunate I am. Your feedback on KPIs, our methods for Change Management, and Career Progression are all appreciated and will be taken on board. I will speak to my management team on each but here are some initial thoughts. Career Progression of our team members is a key focus for TripAdvisor globally and as we have grown in Dublin, this has been a strategic attention for the management team and myself. Over the past 2 years since I have been a part of this site we have promoted a large number of individuals internally, with many of them stretching themselves further within their new roles and taking on expanded responsibilities. Additionally as you know we have over 40 offices worldwide and we have been able to provide numerous individuals with opportunities to move into new and exciting roles within TripAdvisor sites across the globe. We are consistently reviewing our opportunities for team member growth and will continue to find career development opportunities for our top performers. All of your input is invaluable. If you have other ideas or can provide any other insight, please let me know. We are always looking for paths to improve our culture, skill sets, and the revenue we generate for TripAdvisor. Thank you, Sam Thompson– Regional Director, Inside Sales

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