TripAdvisor Reviews

Updated 2 February, 2016
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4.0
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Approve of CEO
TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
45 Ratings

Pros
  • Work life balance is fully encouraged and supported (in 25 reviews)

  • Relaxed atmosphere, free lunch 2x a week (in 52 reviews)

Cons
  • Work life balance is not the greatest (in 8 reviews)

  • Very disconnected upper management (in 14 reviews)

More Pros and Cons

67 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (3)

    "Still new but generally positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Good benefits. Well known, growing company

    Cons

    Where I work I feel disconnected from what is happening. Feels like head office is an entirely different world.

    Advice to Management

    Ensure that all employees worldwide feel part of the organisation.


  2. "Sales Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Needham, MA (US)
    Current Employee - Sales Executive in Needham, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing team, incredible office space.

    Cons

    Pay is slightly lower than industry average.


  3. Helpful (2)

    "Great benefits, culture varies widely across departments"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Editor in New York, NY (US)
    Current Employee - Executive Editor in New York, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 3 years)

    Pros

    TripAdvisor has a generous benefits package with stipends and discounts on personal travel, gym allowances, stock, free meals and more. My current department is a great place to work with a strong leader who really focuses on building up his team.

    Cons

    The lock-step strictness of the promotion schedule (you can only be promoted in January of each year but then you dont get your raise until March) makes for alot of resentment and makes turnover a problem in some places. The company also feels a little unweildy with bureaucracy and chnages can be hard to make.

    Advice to Management

    Change up the promotion/bonus timing to make it more flexible in order to retain employees.


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  5. Helpful (2)

    "Great Company, awesome perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist in Needham, MA (US)
    Former Employee - Support Specialist in Needham, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (Less than a year)

    Pros

    -Work life balance is fully encouraged and supported - Abundant opportunities for professional development - Free food, really delicious healthy choices - Awesome company events

    Cons

    - Favoritism with certain people in the company is seen constantly - it was disgusting to witness -Some people there are super nice and willing to help, but major "I'm better than you" air is definitely palpable with others

    Advice to Management

    Stop showing that you like one team member more than the other! Everybody deserves to be treated equally, or at least, fake it when in public.


  6. "Customer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at TripAdvisor (Less than a year)

    Pros

    the benefits and office atmosphere

    Cons

    management, possibility of inside growth


  7. Helpful (1)

    "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    This company take good care of its employees. It is easy to see as many employees are staying many years. Plus, there are a lot of benefits, and an amazing office with a LOT of snacks. Love it! It seems to be a good place to work for new mums as well, as they are quite flexible. Oh, and they organise amazing parties. Too bad most of the employees aren't really joining...

    Cons

    Unfortunately all good stuff comes with bad! It seems that there are not much opportunities to progress career-wise. You can easily work across other teams, but not really go at the top, so don't bother looking up! Some people are leaving the company hoping to come back to a higher position, as this way seems more accessible than within the company, which is a big shame.

    Advice to Management

    Spot the people with high ambition and motivation! They have a lot to give, and are only looking to learn more, develop themselves through work, and gain higher responsibilities. Unfortunately, even if the courses are great, they are not giving this opportunity to evolve and put the knowledge in practise.


  8. "Challenging but fun tech company in travel industry!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Interaction Designer in Needham, MA (US)
    Former Contractor - Interaction Designer in Needham, MA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TripAdvisor as a contractor (More than a year)

    Pros

    • Great benefits; brand new building that's comfortable with tons of perks like bar taps, game room, full-staffed gym • Plenty of work to do in a "go get 'em" / fast-paced environment • Great co-workers • Opportunities for growth and movement between departments; you mold your career path

    Cons

    • Depending on what area or team you work on, can have lots of people running around to meetings which might be distracting • Work culture might be too fast-paced for younger employees • You may need to stay a little later to finish projects if you want to keep up with deadlines


  9. Helpful (8)

    "Steve Kaufer was a great CEO while I was there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Newton, MA (US)
    Former Employee - Principal Software Engineer in Newton, MA (US)
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time

    Pros

    Worked at TA for 4+ years. It was a good ride. For 4 years I was always glad to head to the office in the morning (when that changed, I knew it was time to move on) Steve Kaufer was the best tech CEO I'v worked for. Didn't get caught up in the details of the technology, but he set challenging engineering goals and kept the company focused on results.

    Cons

    Engineering management was rarely available and not really supportive.


  10. "Great benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Boston, MA (US)
    Current Employee - Marketing Specialist in Boston, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome benefits and people. Boston office is a great location. Work is always interesting and the industry is constantly changing which keeps things exciting.

    Cons

    Benefits heavily impact salary and bonus structure. No focus on career growth. Lot of changes due to acquisitions.


  11. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TripAdvisor (More than a year)

    Pros

    Relaxed atmosphere, free lunch 2x a week

    Cons

    Organization is very flat - strange mix of VPs and Directors



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