TripAdvisor Reviews | Glassdoor.ca

TripAdvisor Reviews

Updated Dec 4, 2019

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3.7
70%
Recommend to a Friend
76%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
404 Ratings
Pros
  • "Perks, Vacation Time, Free lunch(in 98 reviews)

  • "Smart people, great benefits, including lunch every day(in 57 reviews)

Cons
More Pros and Cons
  1. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Top tier salary Excellent benefits Great team dynamic; individuals matter Interesting work Constantly growing in Ottawa Free snacks and 3 lunches a week

    Cons

    Lunch offers limited. That's all I could think of.

    TripAdvisor2019-05-13
  2. Helpful (7)

    "One of the best places to work in Ottawa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    TripAdvisor has great profit sharing, great compensations in respect to the Ottawa market, and cool benefits like catered lunches and reembursal programs for transit. The office environment is medium sized, about 30 engineers and sports an open format, so you really get to know everyone. People are friendly and willing to help and generally, there isn't much people stepping on top of others, at least in engineering.

    Cons

    High expectations, sometimes stressful because release is weekly. Since this office is a virtual office, communicating with HQ and always being in the loop is a challenge. Things move very quickly at TripAdvisor.

    Advice to Management

    Decentralize the work so that communication does not pose as barrier. Would be nice to match some of the benefits that HQ gets, ie. gym, full weekly catering, and parking passes.

    TripAdvisor2017-05-13
  3. Helpful (1)

    "Fun, challenging, good learning curve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor for more than a year

    Pros

    If you're worth it, this place will reward you good. Very agile and strategic thinking.

    Cons

    Not many options for free lunches in Ottawa office. Parking in downtown is an extra expense if you're living outside the city.

    Advice to Management

    Need more meeting rooms and gourmet lunches in all satellite offices!

    TripAdvisor2015-11-14
  4. Helpful (5)

    "Dream Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Web Developer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Excellent team dynamics, exemplary management, free lunches, great location, flexible schedule, good family vs work balance, very high overall employee skill level, great mentorship, and last but not least, the company raison-d'etre is awesome.

    Cons

    Harsh technical interviews, not in line with daily tasks & environment. Salary is good, but not great given the expected skill level & throughput

    Advice to Management

    Management is great.

    TripAdvisor2014-02-11
  5. "Speed wins: working for a large yet nimble company is truly satisfying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Smart coworkers; strong positive culture; high compensation; rev-share and bonuses are top tier; lots and lots of perks and benefits.

    Cons

    There is a lot of effort expected (that you are very well compensated for); while above-and-beyond isn't required, certainly you'll get the most out of TripAdvisor if you're able to step up the commitment (and again, you'll be rewarded for it).

    Advice to Management

    Sharing more long-term strategic thinking beyond the next 6-12 months would be helpful in understanding the direction of the ship.

    TripAdvisor2013-08-08
  6. "A special company, product to be proud of, full of smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    Things get done fast. Despite being a public company, it's not short term, quarterly focused. They care for employees and a genuine care for the end user. Philanthropy is a big priority.

    Cons

    HR programs are not as innovative as peer companies. Big company symptoms are creeping in.

    Advice to Management

    Continue listening to employees and encourage their ideas outside of the hierarchy

    TripAdvisor2012-12-19
  7. "Good starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Junior Software Engineer in Oxford, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Friendly coworkers Good learning environment Decent stock grant Great perks

    Cons

    Oxford is expensive to live in Depressing company all hands as of recent

    TripAdvisor2019-12-04
  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Overlord 

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    Simply a fantastic company to work for

    Cons

    Frankly, it's difficult to find negative points to raise here

    TripAdvisor2019-12-03
  9. "Good time at Company"

    StarStarStarStarStar
    Current Employee - Associate 

    I have been working at TripAdvisor full-time

    Pros

    good pay, and benefits overall a good time

    Cons

    awkward office interactions, but not too bad

    Advice to Management

    N/A

    TripAdvisor2019-12-03
  10. "3,5 intense years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Executive in Dublin, Dublin
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TripAdvisor full-time for more than 3 years

    Pros

    - People: there's a high chance somebody will cry at the moment of your farewell. There's a strong connection among people at Trip and this goes beyond teams, roles, nationalities. Amazing. - Company brand: you are working for one of the most recognised brands globally. This helps your career. In its industry, you're definitely the #1. - Bonuses: In 3,5 years I've never missed my target, most of the times... overachieved. Top performers earn double digits in bonus each quarter. - Office hours: despite being a sales office, most of the people manage working without staying longer than expected compared to other Dublin reality. - Visibility: if you play the right cards, you get huge visibility. Upper management comes to Dublin often and you can really make an impact in the company. Not easy, but possible. - Dublin Office: it's becoming central for the company, not anymore just another office far from the HQ.

    Show More

    Cons

    - Changes: this is a CONS if you are not ready for that. I've personally changed 4 roles during my career and you need to be aware changes are happening literally every second day in processes, products, organization, roles, tasks. This is not a relaxed place. - Grey Areas: because of their constant changes, you might have uncomfortable situations where nobody knows how to move. Frustrating, but again it's an... opportunity. - (not) Working from home: this is not part to the benefits at the moment and can be a minus for those who have families living far or kids who get sick and need to stay at home. - Unclear career path: this is gonna change soon, but in the past few years it was not clear how to move in order to progress in your career.

    Show More

    Advice to Management

    Some agents quit and once in other companies regret their decision. Make sure you do everything in your power to keep them at Trip, not only at the time of the departure but also while on board. Also, please be more present on the floor among agents as you will perceive their feelings much better. Last, open door policy is great.

    TripAdvisor2019-12-03
Found 626 reviews