TripAdvisor Reviews | Glassdoor.ca

TripAdvisor Reviews

Updated Oct 8, 2019

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
74%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
400 Ratings
Pros
  • "Perks, Vacation Time, Free lunch(in 99 reviews)

  • "Smart people, great benefits, including lunch every day(in 57 reviews)

Cons
More Pros and Cons
  1. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    Top tier salary Excellent benefits Great team dynamic; individuals matter Interesting work Constantly growing in Ottawa Free snacks and 3 lunches a week

    Cons

    Lunch offers limited. That's all I could think of.

    TripAdvisor2019-05-13
  2. Helpful (7)

    "One of the best places to work in Ottawa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    TripAdvisor has great profit sharing, great compensations in respect to the Ottawa market, and cool benefits like catered lunches and reembursal programs for transit. The office environment is medium sized, about 30 engineers and sports an open format, so you really get to know everyone. People are friendly and willing to help and generally, there isn't much people stepping on top of others, at least in engineering.

    Cons

    High expectations, sometimes stressful because release is weekly. Since this office is a virtual office, communicating with HQ and always being in the loop is a challenge. Things move very quickly at TripAdvisor.

    Advice to Management

    Decentralize the work so that communication does not pose as barrier. Would be nice to match some of the benefits that HQ gets, ie. gym, full weekly catering, and parking passes.

    TripAdvisor2017-05-13

    TripAdvisor Response

    May 23, 2017

    Thanks for your review. I appreciate that you touched on many of the things that make TripAdvisor a great place to work- unique benefits, an open office environment, and friendly and helpful coworkers. I agree that we set high expectations for our teams and stick to our “speed wins” philosophy. Both have contributed greatly to our success over the years. Working across multiple locations and time zones presents communication challenges to any organization and we are no different. Although we’ve made strides in this area, there’s room for improvement and we’re always open to suggestions. Thanks again for your feedback and continued dedication to TripAdvisor. - Nick Shanny, SVP Engineering & Operations

    Show Less
  3. Helpful (1)

    "Fun, challenging, good learning curve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor for more than a year

    Pros

    If you're worth it, this place will reward you good. Very agile and strategic thinking.

    Cons

    Not many options for free lunches in Ottawa office. Parking in downtown is an extra expense if you're living outside the city.

    Advice to Management

    Need more meeting rooms and gourmet lunches in all satellite offices!

    TripAdvisor2015-11-14
  4. Helpful (5)

    "Dream Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Web Developer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Excellent team dynamics, exemplary management, free lunches, great location, flexible schedule, good family vs work balance, very high overall employee skill level, great mentorship, and last but not least, the company raison-d'etre is awesome.

    Cons

    Harsh technical interviews, not in line with daily tasks & environment. Salary is good, but not great given the expected skill level & throughput

    Advice to Management

    Management is great.

    TripAdvisor2014-02-11
  5. "Speed wins: working for a large yet nimble company is truly satisfying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Software Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    Smart coworkers; strong positive culture; high compensation; rev-share and bonuses are top tier; lots and lots of perks and benefits.

    Cons

    There is a lot of effort expected (that you are very well compensated for); while above-and-beyond isn't required, certainly you'll get the most out of TripAdvisor if you're able to step up the commitment (and again, you'll be rewarded for it).

    Advice to Management

    Sharing more long-term strategic thinking beyond the next 6-12 months would be helpful in understanding the direction of the ship.

    TripAdvisor2013-08-08
  6. "A special company, product to be proud of, full of smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 5 years

    Pros

    Things get done fast. Despite being a public company, it's not short term, quarterly focused. They care for employees and a genuine care for the end user. Philanthropy is a big priority.

    Cons

    HR programs are not as innovative as peer companies. Big company symptoms are creeping in.

    Advice to Management

    Continue listening to employees and encourage their ideas outside of the hierarchy

    TripAdvisor2012-12-19
  7. Helpful (1)

    "BEST COMPANY TO WORK FOR!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for less than a year

    Pros

    This is by far the BEST Company i have worked for! i started out as a contractor and i was nervous that being a huge company i would be met with arrogance or know-it - all attitude but I felt so welcome from day 1. Every one in general was welcoming, helpful and now I am so blessed to have become full time and what an amazing team i am part of and all the other teams that i collaborate with. I feel extremely... supported in all ways - resources to do my job, opportunities to learn and a clear path to career growth. I initially thought top management would be inaccessible but they are open arms... Steve is very down to earth and has an open door policy where you can stop by in his office and engage with him or say hello! I thought that was very humbling... Management encourages to communicate anything that can improve us the employees and the company as a whole without fear of intimidation. In addition to the incredible free lunch, snacks and coffees, the benefits are also amazing , their vision of charitable work is greatly encouraged, the office setting is relaxed where by you can work from anywhere in the building or outside when the weather allows. The culinary staff and cleaning crews are very incredibly efficient. All in all i could go on and on but there is too much to say...So far I have had a wonderful and amazing experience working at Trip and I am VERY VERY HAPPY here.. I feel acknowledged which may seem simple but a very crucial ingredient in an employee's performance.

    Show More

    Cons

    sometime working with different national and international teams has a few hiccups but that is understandable and measures are constantly being taken to improve the system

    TripAdvisor2019-10-07

    TripAdvisor Response

    October 8, 2019Talent Acquisition Specialist

    Thank you for highlighting the strength of our company culture and inclusivity. Our goal is to create an environment where everyone feels welcome to share their opinions, challenged by their work and empowered to own their projects. We also know that it really is our employees that make TripAdvisor a great place to work, so hearing directly from employees about how their colleagues enrich their experience is always great news.

    Show Less
  8. Helpful (1)

    "Smart and humane"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Needham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 3 years

    Pros

    - Great culture: The flat structure is truly implemented. - Smart people: A great set of people who really care about what they are doing - Great perks: Apart from free lunches, loads of things to make it easier for you to handle life! Very thoughtful!

    Cons

    You will not be able to leave (I have been interviewing and getting monetarily better offers, but still haven't found a place that feels better. Hence, haven't left!)

    Advice to Management

    Continue the great work! For whats it worth.. I have complete faith in the organization!

    TripAdvisor2019-09-18

    TripAdvisor Response

    October 8, 2019Talent Acquisition Specialist

    Thank you for your positive remarks. We value opinions from employees across all levels and departments; we're glad to hear that this has been your experience. We're also happy to hear that you've found our benefits package, as well as our beyond work benefits to be helpful.

  9. Helpful (1)

    "Great perks, a fun workplace with events throughout the year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Oxford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 8 years

    Pros

    Opportunities to learn and develop skills are available, online or via training in new positions

    Cons

    Evolving constantly means that I worry from time to time about a new venture.

    Advice to Management

    To encourage more development within the working hours.

    TripAdvisor2019-09-19

    TripAdvisor Response

    October 8, 2019Talent Acquisition Specialist

    Thank you for sharing your feedback. We’re happy to hear that you're enjoying your experience as part of the TripAdvisor team. As Never Stop Learning is one of our core values, we appreciate you highlighting opportunities to further your career development both within your team as well as through the Learning and Development team's trainings.

    Show Less
  10. "good place to work at"

    StarStarStarStarStar
    Former Employee - Content Manager 

    I worked at TripAdvisor part-time

    Pros

    good place to work to work at but hard

    Cons

    hard career progression and potential growth in some fields

    TripAdvisor2019-10-02

    TripAdvisor Response

    October 17, 2019Talent Acquisition Specialist

    Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.

Found 616 reviews