TripAdvisor Reviews | Glassdoor.ca

TripAdvisor Reviews

Updated 13 February, 2019
564 reviews

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3.7
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TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
364 Ratings

Employee Reviews

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Pros
  • "Amazing food and work life balance" (in 49 reviews)

  • "Good benefits package and plenty of useful amenities - free lunch twice a week" (in 92 reviews)

Cons
More Pros and Cons

  1. Helpful (6)

    "One of the best places to work in Ottawa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Ottawa, ON
    Current Employee - Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    TripAdvisor has great profit sharing, great compensations in respect to the Ottawa market, and cool benefits like catered lunches and reembursal programs for transit. The office environment is medium sized, about 30 engineers and sports an open format, so you really get to know everyone. People are friendly and willing to help and generally, there isn't much people stepping on top of others, at least in engineering.

    Cons

    High expectations, sometimes stressful because release is weekly. Since this office is a virtual office, communicating with HQ and always being in the loop is a challenge. Things move very quickly at TripAdvisor.

    Advice to Management

    Decentralize the work so that communication does not pose as barrier. Would be nice to match some of the benefits that HQ gets, ie. gym, full weekly catering, and parking passes.

    TripAdvisor Response

    23 May, 2017

    Thanks for your review. I appreciate that you touched on many of the things that make TripAdvisor a great place to work- unique benefits, an open office environment, and friendly and helpful... More


  2. Helpful (1)

    "Fun, challenging, good learning curve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Ottawa, ON
    Current Employee - Senior Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor (More than a year)

    Pros

    If you're worth it, this place will reward you good. Very agile and strategic thinking.

    Cons

    Not many options for free lunches in Ottawa office. Parking in downtown is an extra expense if you're living outside the city.

    Advice to Management

    Need more meeting rooms and gourmet lunches in all satellite offices!

  3. Helpful (4)

    "Dream Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in Ottawa, ON
    Current Employee - Web Developer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Excellent team dynamics, exemplary management, free lunches, great location, flexible schedule, good family vs work balance, very high overall employee skill level, great mentorship, and last but not least, the company raison-d'etre is awesome.

    Cons

    Harsh technical interviews, not in line with daily tasks & environment. Salary is good, but not great given the expected skill level & throughput

    Advice to Management

    Management is great.


  4. "Speed wins: working for a large yet nimble company is truly satisfying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer
    Current Employee - Principal Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 3 years)

    Pros

    Smart coworkers; strong positive culture; high compensation; rev-share and bonuses are top tier; lots and lots of perks and benefits.

    Cons

    There is a lot of effort expected (that you are very well compensated for); while above-and-beyond isn't required, certainly you'll get the most out of TripAdvisor if you're able to step up the commitment (and again, you'll be rewarded for it).

    Advice to Management

    Sharing more long-term strategic thinking beyond the next 6-12 months would be helpful in understanding the direction of the ship.


  5. "A special company, product to be proud of, full of smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 5 years)

    Pros

    Things get done fast. Despite being a public company, it's not short term, quarterly focused. They care for employees and a genuine care for the end user. Philanthropy is a big priority.

    Cons

    HR programs are not as innovative as peer companies. Big company symptoms are creeping in.

    Advice to Management

    Continue listening to employees and encourage their ideas outside of the hierarchy


  6. "Amazing Place to Work Amazing Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Continuity in Needham, MA (US)
    Former Employee - Sales/Continuity in Needham, MA (US)
    Recommends
    No opinion of CEO

    I worked at TripAdvisor full-time

    Pros

    Benefits here are amazing. When I list off the benefits to people their mind is usually blown.

    Cons

    Not a lot of room for growth in the sales org.


  7. "Fun environment, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 3 years)

    Pros

    Progressive, fun office environment with cool perks like free lunch, free on site gym with classes, dog friendly, special events, pub, etc.
    Exciting industry (travel) that permeates the office
    Approachable and friendly people

    Cons

    The company loves to promote transparency, but sometimes it is lacking across levels with the greater plan for areas of the business.

  8. Helpful (2)

    "Zero recognition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Needham, MA (US)
    Current Employee - Customer Support in Needham, MA (US)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than a year)

    Pros

    Awesome benefits and coworkers, without the people I work with, I would have lost it already.

    Cons

    Department constantly restructuring, people are expected to take on senior/mgmt roles simply to cover all the bases without receiving any recognition or pay increase. Every action is micromanaged to the point where you feel inhuman. Treated as second-class citizens within the TA structure, explicitly told that some benefits are "not for us."

    Advice to Management

    It's insulting that saving 200 bucks on a bonus or 50 cents an hour raise is prioritized over giving deserved recognition. There's a need to have a morale probe every once and a while, and retention through recognition should be a focus. It seems as though a lot of energy goes into keeping costs for the department extremely low, but it costs more to invest in hiring and training than it does to pay the buck an hour raise to keep the good people you have happy.


  9. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Social Workplace, good communications among departments

    Cons

    Salary should be aligned with other companies.


  10. Helpful (1)

    "Overall it's a really great place to work if you don't mind a slow commute"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Needham, MA (US)
    Former Employee - Marketing Specialist in Needham, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than 5 years)

    Pros

    Stellar benefits, topped by the free lunches, incredible health insurance, and generous PTO.

    Cons

    Difficult to move up. The company has been constantly reorganizing as it tries to reposition itself in the market causing responsibilities to be constantly changing. Needham has a very high COL so unless you're senior management and can afford a $600k home, you'll have to settle for sitting in traffic an hour each way to work

    Advice to Management

    Tell your employees that they're doing a good job every once and a while