TripAdvisor Reviews | Glassdoor.ca

TripAdvisor Reviews

Updated 6 December, 2018
550 reviews

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3.7
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TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
357 Ratings

Employee Reviews

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Pros
  • "Amazing food and work life balance" (in 48 reviews)

  • "There are lots of great perks that come with working in Needham, including travel and fitness benefits and free lunch" (in 90 reviews)

Cons
More Pros and Cons

  1. Featured Review

    "In a word, amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA (US)
    Current Employee - Anonymous Employee in Needham, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    Compared to the previous company I worked for, this is like night and day. I feel like my team, organization, and broader TA as a whole all care about me as an employee and individual.

    There are lots of great perks that come with working in Needham, including travel and fitness benefits and free lunch.

    Cons

    Because TA is not a fledgling company anymore it cannot move as nimbly as smaller companies.


  2. Helpful (6)

    "One of the best places to work in Ottawa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Ottawa, ON
    Current Employee - Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    TripAdvisor has great profit sharing, great compensations in respect to the Ottawa market, and cool benefits like catered lunches and reembursal programs for transit. The office environment is medium sized, about 30 engineers and sports an open format, so you really get to know everyone. People are friendly and willing to help and generally, there isn't much people stepping on top of others, at least in engineering.

    Cons

    High expectations, sometimes stressful because release is weekly. Since this office is a virtual office, communicating with HQ and always being in the loop is a challenge. Things move very quickly at TripAdvisor.

    Advice to Management

    Decentralize the work so that communication does not pose as barrier. Would be nice to match some of the benefits that HQ gets, ie. gym, full weekly catering, and parking passes.

    TripAdvisor Response

    23 May, 2017

    Thanks for your review. I appreciate that you touched on many of the things that make TripAdvisor a great place to work- unique benefits, an open office environment, and friendly and helpful... More

  3. Helpful (1)

    "Fun, challenging, good learning curve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Ottawa, ON
    Current Employee - Senior Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor (More than a year)

    Pros

    If you're worth it, this place will reward you good. Very agile and strategic thinking.

    Cons

    Not many options for free lunches in Ottawa office. Parking in downtown is an extra expense if you're living outside the city.

    Advice to Management

    Need more meeting rooms and gourmet lunches in all satellite offices!


  4. Helpful (3)

    "Dream Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Developer in Ottawa, ON
    Current Employee - Web Developer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Excellent team dynamics, exemplary management, free lunches, great location, flexible schedule, good family vs work balance, very high overall employee skill level, great mentorship, and last but not least, the company raison-d'etre is awesome.

    Cons

    Harsh technical interviews, not in line with daily tasks & environment. Salary is good, but not great given the expected skill level & throughput

    Advice to Management

    Management is great.


  5. "Speed wins: working for a large yet nimble company is truly satisfying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer
    Current Employee - Principal Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 3 years)

    Pros

    Smart coworkers; strong positive culture; high compensation; rev-share and bonuses are top tier; lots and lots of perks and benefits.

    Cons

    There is a lot of effort expected (that you are very well compensated for); while above-and-beyond isn't required, certainly you'll get the most out of TripAdvisor if you're able to step up the commitment (and again, you'll be rewarded for it).

    Advice to Management

    Sharing more long-term strategic thinking beyond the next 6-12 months would be helpful in understanding the direction of the ship.


  6. "A special company, product to be proud of, full of smart people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 5 years)

    Pros

    Things get done fast. Despite being a public company, it's not short term, quarterly focused. They care for employees and a genuine care for the end user. Philanthropy is a big priority.

    Cons

    HR programs are not as innovative as peer companies. Big company symptoms are creeping in.

    Advice to Management

    Continue listening to employees and encourage their ideas outside of the hierarchy


  7. Helpful (1)

    "Partnerships"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TripAdvisor part-time

    Pros

    Nice place to work with

    Cons

    Ridiculous timeframe depending on the market you are in charged of

  8. "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 5 years)

    Pros

    Company looks after it's employees, supportive management, great team.

    Cons

    Sometimes not as transparent as the company claims but I think its normal for a listed company.


  9. "System Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor full-time

    Pros

    .work life balance
    . Decent pay

    Cons

    . Messy management
    . Lack of transperency


  10. Helpful (1)

    "Business Development - Dublin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Dublin, Co. Dublin (Ireland)
    Former Employee - Business Development in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (Less than a year)

    Pros

    Amazing people to learn from and get inspiration.

    Loads of perks (Free lunch, snacks, Health and well-being benefit, Insurance options, Shares)

    Generous salary, compensation plan and kickers (bonuses for over achieving!) - With the move to quarterly commission pay outs you have the added flexibility of time to hit your targets! Hard work is definitely rewarded!

    Plenty of training and personal development - With so much exciting change comes plenty of open discussion and training. TripAdvisor is all about transparency so the 'why' question is always explained whenever change happens.

    Very approachable senior management - Both immediate and head of sales are always open to meet and discuss any issues or concerns you have. Managements success it measured on the success of their team, so they are always willing and able to help your get the results. I found everyone really personable and friendly.

    Fast passed environment - TripAdvisor are on a warpath to further dominate the travel and tourism space through continued innovative development of various product solutions. As such, things are continually evolving in the company in order to maintain their competitive edge and market dominance. Be willing to adapt quickly!

    Great city centre location with easy access to public transport (Luas, Dublin bikes, Bus etc)

    Cons

    Nothing comes to mind to be honest

    Advice to Management

    Management doesn't need my advise. They ask for open and honest feedback from the team regularly. If changes are not working to the benefit of everyone, they want to know about it.