Trillium Family Services Reviews | Glassdoor.ca

Trillium Family Services Reviews

Updated Sep 12, 2019

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2.9
37%
Recommend to a Friend
43%
Approve of CEO
Trillium Family Services CEO Kim Scott (no image)
Kim Scott
10 Ratings
Pros
  • "The company works hard to do the best it can do for children and families who are experiencing significant mental health issues(in 4 reviews)

  • "Nice place, they work at the whole "trauma informed care" thing at a managerial level(in 4 reviews)

Cons
  • "Upper management talks really disrespectfully about kids and their families in their clinical supervision meetings (its very unprofessional)(in 5 reviews)

  • "Very low pay for the emotional toll the job can take(in 3 reviews)

More Pros and Cons
  1. Helpful (1)

    "Short term employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Skills Trainer II in Corvallis, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Trillium Family Services full-time for more than a year

    Pros

    The coworkers you meet, job experience, resume builder, gratification of helping at risk youth

    Cons

    Constant short staffing and staff turnover, low pay, manual restraints, injures, expensive to add dependents to insurance (no premium pay), 10 hour shifts (no lunch), PTSD

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    Trillium Family Services2019-09-13
  2. "Perfect opportunity for professional growth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Certified Medication Aide in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trillium Family Services full-time for more than a year

    Pros

    PTO, unionized, fair wages, sanctuary training, safety, and community. Flexible hours. Free lunch. Clients.

    Cons

    Lack of funding for more benefits. Unprofessional front end swing north cottage supervisors K

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    Trillium Family Services2019-08-23
  3. Helpful (1)

    "The clients are amazing, management needs major improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Skills Trainer/QMHA in Corvallis, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Trillium Family Services full-time for less than a year

    Pros

    Free lunch, full benefits, and you meet some amazing kiddos

    Cons

    Poor management, lack of leadership, lack of safety for staff, under-appreciated, and politics

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    Trillium Family Services2019-08-19
  4. "Trainer"

    StarStarStarStarStar
    Former Employee - Trainer 

    I worked at Trillium Family Services full-time for more than a year

    Pros

    Flexible hours are really nice.

    Cons

    Pay is pretty darn low.

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    Trillium Family Services2019-07-08
  5. Helpful (1)

    "Great on Paper, lacking in execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Trillium Family Services full-time for more than 3 years

    Pros

    Dedicated, hard working direct care staff

    Cons

    indirect staff incredibly out of touch with the rest of the workplace

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    Trillium Family Services2019-05-14
  6. Helpful (1)

    "High turnover, low pay"

    StarStarStarStarStar
     

    I worked at Trillium Family Services

    Pros

    Co workers, the kids, a place to build skills.

    Cons

    Management was awful. Highly behaviorally complex children with no real training on how to mitigate frequent violence.

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    Trillium Family Services2019-05-20
  7. Helpful (1)

    "Toxic Upper Management Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Trillium Family Services full-time for more than a year

    Pros

    The kids who deserve more trauma informed care. Powerful work can be done, but if you are too humanistic you'll get talked to by management.

    Cons

    -It seems they care more about the treatment modality than the kids themselves. -Upper management talks really disrespectfully about kids and their families in their clinical supervision meetings (its very unprofessional) - Employees Not adequately trained -not trauma informed -Hard to advocate for yourself -unfair pay -Ignore and emotionally neglect kids who are struggling as a therapeutic tactic, then if you offer support you get scolded for feeding into their "attention seeking behavior"

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    Trillium Family Services2019-05-24
  8. "Incredible people, mediocre pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Skills Trainer 

    I worked at Trillium Family Services part-time for less than a year

    Pros

    The people are what make working at Trillium so incredible. The staff, therapists, managers, everyone is so kind and open to helping you adjust to the new workplace.

    Cons

    Staff are definitely underpaid, but I suppose you can't wish for much given the nature of the work.

    Trillium Family Services2019-03-11
  9. Helpful (1)

    "Wrong billing system"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Child and Family Therapist in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Trillium Family Services full-time

    Pros

    Staff really care about the clients, at least on my team. Lots of flexibility as to what works for clients within the therapeutic context. Non-rigid in therapeutic approach.

    Cons

    Billing system is productivity fee for service based. Trillium foots the bill when productivity is not met (rather than the schools we work in). This instills pressure from the top down, which results in the therapists feeling the heat of needing to raise productivity and generate income for the agency. It feels pretty bad. As a result, turnover on my team is very high; it seems people are leaving every month.

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    Trillium Family Services2019-03-21
Found 51 reviews