TriWest Healthcare Alliance Reviews

Updated Jun 22, 2022

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Found 435 of over 461 reviews

3.1
54%
Recommend to a Friend
67%
Approve of CEO
TriWest Healthcare Alliance President and Chief Executive Officer David J. McIntyre, Jr. (no image)
David J. McIntyre, Jr.
230 Ratings
Pros
  • "Work from Home, Working with VA Hospitals to provide authorizations for our Veterans to receive medical services with civilian providers and facilities(in 47 reviews)

  • "Helping veterans get medical care(in 26 reviews)

  • Cons
  • "The company started putting to much emphasis on metrics instead of helping the Veterans(in 32 reviews)

  • "These 2-3 agencies that recruit people for TriWest will always tell people that they should be hired as FTE in 3-6 months but no(in 27 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Ratings by Demographics

    This rating reflects the overall rating of TriWest Healthcare Alliance and is not affected by filters.

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    1. 4.0
      Former Employee

      My experience at triwest

      Jun 16, 2022 - Patient Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay flexible schedules family oriented

      Cons

      Focused too much on quotas instead of veterans

      1 person found this review helpful
    2. 2.0
      Former Employee, less than 1 year

      RN Case Manager

      Jun 22, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working to help veterans is always great .

      Cons

      Severe micromanagement, cold and careless once you are in the door . All smiles on the interview which is so misleading .

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      1 person found this review helpful
    3. 2.0
      Former Employee, more than 1 year

      Ok

      Jun 20, 2022 - PSR I in San Antonio, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Get to work from home.

      Cons

      There is a serious micromanagement problem.

      Continue reading
      1 person found this review helpful
    4. 3.0
      Current Employee

      Unknown

      Jun 16, 2022 - Anonymous Employee in Tempe, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay, work from home availability, and easy to have PTO approved.

      Cons

      High turnover. Also, layoffs seem to be every other year. Culture can be passive aggressive.

      Continue reading
      1 person found this review helpful
    5. 3.0
      Current Employee, more than 5 years

      Work From Home

      Jun 13, 2022 - Provider Support Specialist in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home is nice

      Cons

      Lack of communication is always a problem

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    6. 5.0
      Current Employee, more than 5 years

      Good place to work!

      May 25, 2022 - Medical Representative PSR 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome place to work. Very knowledgeable supervisors.

      Cons

      No job security. Under contract.

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    7. 3.0
      Former Employee, more than 1 year

      Customer Service Representative for Triwest Healthcare Alliance

      May 27, 2022 - Customer Service Representative for Triwest Healthcare Alliance in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote - although that maybe changing Understanding leadership

      Cons

      Must use PTO or Sick Time if you have appointments or it's not paid. Will offer new positions with increase of pay and then won't provide you the pay increase. No job security

      2 people found this review helpful
    8. 3.0
      Former Employee, more than 1 year

      Decent culture with various flaws

      May 27, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and benefits, company mission, and there are many talented individuals.

      Cons

      Low pay, no work/life balance, and no career development.

      Continue reading
      2 people found this review helpful
    9. 1.0
      Current Employee, more than 3 years

      Do not work here

      Jun 16, 2022 - PSR I in El Paso, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are zero pros here

      Cons

      Layoffs every single year. Zero job security

      Continue reading
      1 person found this review helpful
    10. 2.0
      Former Employee

      A Rewarding career, helping those who served get the well deserved care they need.

      May 18, 2022 - Contact Center Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The work is very rewarding

      Cons

      Negative environment, many clicks in sevral departments

      Continue reading
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    Viewing 1 - 10 of 435 Reviews

    TriWest Healthcare Alliance Reviews FAQs

    TriWest Healthcare Alliance has an overall rating of 3.1 out of 5, based on over 461 reviews left anonymously by employees. 54% of employees would recommend working at TriWest Healthcare Alliance to a friend and 42% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, TriWest Healthcare Alliance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at TriWest Healthcare Alliance. This rating has been stable over the past 12 months.

    54% of TriWest Healthcare Alliance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TriWest Healthcare Alliance 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.6 for career opportunities.

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