Toronto Pearson Reviews | Glassdoor.ca

Toronto Pearson Reviews

Updated 15 January, 2019
43 reviews

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3.2
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Howard Eng
26 Ratings

Employee Reviews

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Pros
Cons
  • "Senior Management and processes make it impossible for anything meaningful to get done" (in 4 reviews)

  • "Really bad place for visible minorities; solid glass ceiling to move anywhere" (in 2 reviews)

More Pros and Cons

  1. "Admin assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Toronto, ON
    Current Employee - Administrative Assistant in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at Toronto Pearson full-time (More than 3 years)

    Pros

    Nice people, flexible, good hours, working at the airport you get to see have a different day every day

    Cons

    low income, contract renew every year gives you a non-secure job

    Advice to Management

    None


  2. "IT Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Toronto Pearson full-time

    Pros

    The airport environment is truly breathtaking.

    Cons

    Never a clear direction to achieve sucess.

    Advice to Management

    Know the business case and give true direction to IT professionals.

  3. "GTAA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toronto Pearson full-time

    Pros

    Sizw, Goals, Being a part of something great

    Cons

    Process and systems need improvements for future growth

    Advice to Management

    See above


  4. "A sinking ship that is taking on water"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Toronto, ON
    Current Employee - Senior Manager in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toronto Pearson full-time (More than 10 years)

    Pros

    Most employees want to do a good job

    Cons

    Senior Management and processes make it impossible for anything meaningful to get done. Costs on the rise as a result of autocratic and top heavy processes. Too many senior managers without the required technical knowledge. Management just does whatever the CEO wants. Input to improve not welcome.

    Advice to Management

    Cut about half the director/ associate director positions. Hire a COO to get the place in order. Reduce the paperwork nightmare. Improve financial approvals. Empower employees weather than suffocating them. Spend money on failing infrastructure rather than shiny new things.


  5. "Stay Away from Toronto Baggage Handling (TBH)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Toronto, ON
    Former Employee - Shift Supervisor in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Toronto Pearson full-time (More than 3 years)

    Pros

    Very easy to get hired because the turn over rate is so high.

    Cons

    TBH management is absolutely criminal, it is disgusting and shameful that this is being tolerated at Toronto Pearson airport. Employees are over worked and under paid, please to anyone looking for employment please let me spare you the frustration and anger to tell you that people are constantly quitting because there pay is not aligned with hours worked. Also, it has come to attention that TBH is demanding former employees RAICs (access card) and instead of returning to the pass/permit office it is being held and those former employees are then receiving fines and charges because it hasn’t been returned. More than one employee has seen a plastic bag filled of RAICs in terminal 1 tbh office.
    EXPOSE TBH!!! the culprits are known expose them and there arrogant constant wrong doing to hard working men and women trying to make ends meet. What a shame.

    Advice to Management

    Advice to management? None, management at Toronto baggage handling needs to be replaced and we will all see a huge improvement in turn over rates.


  6. "Toronto Pearson is a Dynamic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facilities Manager in Toronto, ON
    Current Employee - Facilities Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toronto Pearson full-time (More than 10 years)

    Pros

    Toronto Pearson is a dynamic place to work

    Cons

    The airport is a very fast paced environment


  7. "Business Planning and Analysis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Toronto, ON
    Current Employee - Analyst in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Toronto Pearson full-time (Less than a year)

    Pros

    friendly people, interesting industry

    Cons

    low pay, location is far

    Advice to Management

    implement work from home once or twice a week, review financial analyst pay band

  8. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Toronto, ON
    Current Employee - Director in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toronto Pearson full-time (More than a year)

    Pros

    Amazing people, good salary and benefits

    Cons

    Unionized environment so difficult to purge low performers

    Advice to Management

    Keep up the good work. Fantastic CFO


  9. "Changing company culture, bureaucracy, lots of politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mississauga, ON
    Former Employee - Anonymous Employee in Mississauga, ON
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Toronto Pearson full-time (More than 10 years)

    Pros

    Good benefit package, work life balance

    Cons

    People are promoted based on relationship not merit. Lots of politics. If you were ever treated unfairly, the only choice for you is to leave.

    Advice to Management

    Walk the talk, it is not about fancy screens or well written slogans. People value actions not words. Replace the people on the leaders' position with real leaders.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toronto, ON
    Current Employee - Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Toronto Pearson full-time (More than a year)

    Pros

    Coworkers are wonderful, I feel valued and supported by management. Lots of opportunity for growth and training. It’s also an exciting place to work.

    Cons

    The location is not the best but the salary and benefits package make up for this. Some of the office spaces / cubicles are very old and need to be updated.

    Advice to Management

    I love working here. The only suggestion I have is to add more level 2 EV charging stations for employees.