Time Warner Cable Reviews | Glassdoor.ca

Time Warner Cable Reviews

Updated 16 November, 2017
3,187 reviews

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3.4
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Time Warner Cable Chairman & CEO Robert D. Marcus
Robert D. Marcus
830 Ratings

3,187 Employee Reviews

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Pros
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More Pros and Cons

  1. "twc charter spectrum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Time Warner Cable full-time

    Pros

    Great environment, great benefits, plenty of perks

    Cons

    may get stressful at times.


  2. "Great company with great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time

    Pros

    Great benefits and salaries were pretty good. I was there for many years and found that most people are looking to work together.

    Cons

    Career advancement can be great if you know people, but no clear path for individuals.

    Advice to Management

    Provide better strategic views to employees as working towards a common goal will help in overall performance.


  3. "HR Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Time Warner Cable full-time

    Pros

    Discounted Services .... Cable, Internet and Phine

    Cons

    Career development is at a minimum to say the least

    Advice to Management

    Focusing on the employees will always provide a ROI


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  5. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Evansville, IN (US)
    Former Employee - Customer Service Representative in Evansville, IN (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time

    Pros

    On site extensive training. Many employee benefits including free service. Options of advancing quickly. Great work environment.

    Cons

    The typical angry customers tend to be overwhelming but not all are as such.

    Advice to Management

    Keep it up ! They are great deal of support.


  6. "CSR1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1
    Former Employee - Csr1

    I worked at Time Warner Cable (Less than a year)

    Pros

    Had a great team loved the people that I worked with on a day to day bases.

    Cons

    Get punish for things that you have no control of.

    Advice to Management

    Shouldnt ding your employees for doing their job because a customer gave them a bad survey. Especially after listening to the call and seeing they did everything correct.


  7. "NOC technician"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The team was very organized and everyone worked well together.

    Cons

    The management wasnt strong and was not organized.

    Advice to Management

    work better.


  8. "Time warner Cable/ Spectrum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Columbus, OH (US)
    Former Employee - Account Manager in Columbus, OH (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Time Warner Cable full-time (More than a year)

    Pros

    Was a good paying job in Business Class.

    Cons

    Got laid off with spectrum buy out.


  9. "TWC Used to be a good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in New York, NY (US)
    Former Employee - Marketing Manager in New York, NY (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Time Warner Cable full-time (More than 5 years)

    Pros

    Great Benefits, didn't micro manage, pension, work from home

    Cons

    Charter bought and took away many benefits and made the work experience hellish. No work from home. Closed pension. Cut vacation time by 1/3

    Advice to Management

    Bring back the TWC work environment


  10. "Field Technician II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Time Warner Cable full-time

    Pros

    Overtime was frequently offered and there were great benefits at a reasonable price.

    Cons

    Workplace can be immature, employees should ask professionally in front of others.


  11. "TWC - great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President in New York, NY (US)
    Former Employee - Senior Vice President in New York, NY (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Time Warner Cable full-time (More than 10 years)

    Pros

    Great leadership operating against a background of a pending sale.

    Cons

    Company sold to Charter aka Spectrum in 2016

    Advice to Management

    Good job and good luck!


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