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Time Warner Cable Reviews

Updated 20 January, 2018
3,211 reviews

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3.4
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Time Warner Cable Chairman & CEO Robert D. Marcus
Robert D. Marcus
832 Ratings

3,211 Employee Reviews

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Pros
  • Great benefits and salaries were pretty good (in 501 reviews)

  • Good benefits and decent salary (in 313 reviews)

Cons
More Pros and Cons

  1. "I.T. Security Analyst 2"

    StarStarStarStarStar
    Former Employee - I T Security Analyst II in Los Angeles, CA (US)
    Former Employee - I T Security Analyst II in Los Angeles, CA (US)
    Recommends
    Approves of CEO

    I worked at Time Warner Cable full-time (More than 10 years)

    Pros

    Excellent Benefits, Salary, and Work Life Balance

    Cons

    Hiring Process is extremely hard since the new merger.

    Advice to Management

    Keep the morale of your staff high, stand up for long term devoted employees


  2. Helpful (1)

    "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Time Warner Cable full-time

    Pros

    good money good staff gret coaching

    Cons

    to much like a high school enviorment


  3. Helpful (1)

    "TWC"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Time Warner Cable full-time

    Pros

    Health care was by far the best.

    Cons

    Late hours due to bad routing. Management was lacking in all aspects.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Technical Support Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Time Warner Cable full-time

    Pros

    I have a BA in IT but after getting this job it is plainly obvious you need VERY little actual IT knowledge to do the job. Your schedule is always identical.....but almost impossible to get modified or changed.

    Cons

    Strict down to the second on breaks and lunch. Highly disgruntled staff mostly. Complete disconnect from management to employees. Extremely high turnover rate. Very slow room for advancement. The same mindless calls back to back over and over again. You are supposed to be tech support but they also make you take sales calls and upsale on every tech call.

    Advice to Management

    Lighten up and you will have better long term employees. You are epitome of why people don't like working in these talk boxes. You end getting unhappy employees that provide poor support.


  6. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time

    Pros

    Had a lot of freedom to be creative with customers.

    Cons

    Began to function like a company about to be bought.


  7. "Network Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA (US)
    Former Employee - Anonymous Employee in Herndon, VA (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time (More than 5 years)

    Pros

    Excellent learning experience. Ideal work environment.

    Cons

    Network Operation Center was very short staffed.

    Advice to Management

    More Management involvement needed during high level outages.


  8. "twc charter spectrum"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Time Warner Cable full-time

    Pros

    Great environment, great benefits, plenty of perks

    Cons

    may get stressful at times.


  9. "Retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retention Lead
    Former Employee - Retention Lead
    Doesn't Recommend
    Negative Outlook

    I worked at Time Warner Cable full-time (More than a year)

    Pros

    money, benefits and some incentives

    Cons

    everything else! not a reliable job

    Advice to Management

    Get a heart


  10. "Great company with great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Time Warner Cable full-time

    Pros

    Great benefits and salaries were pretty good. I was there for many years and found that most people are looking to work together.

    Cons

    Career advancement can be great if you know people, but no clear path for individuals.

    Advice to Management

    Provide better strategic views to employees as working towards a common goal will help in overall performance.


  11. "HR Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Time Warner Cable full-time

    Pros

    Discounted Services .... Cable, Internet and Phine

    Cons

    Career development is at a minimum to say the least

    Advice to Management

    Focusing on the employees will always provide a ROI


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