Thomas Cook Reviews

Updated Jun 22, 2020

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3.8
50%
Recommend to a Friend
25%
Approve of CEO
Thomas Cook CEO Peter Fankhauser
Peter Fankhauser
281 Ratings
Pros
Cons
More Pros and Cons
  1. "Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Thomas Cook full-time

    Pros

    Training and growth opportunity

    Cons

    Low salaries, too much multitasking

  2. "Manager"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Thomas Cook full-time

    Pros

    Big Brand name for your Resume

    Cons

    Small fish in big Pond

  3. "Junior Travel Consultant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Junior Travel Consultant in Vancouver, BC
    Positive Outlook

    I worked at Thomas Cook for more than a year

    Pros

    good training, excellent support, fun environment

    Cons

    Nothing bad really. Just a little pressure to meet sales and quota.But this is inbiund sales position so you don't really have to call for sales.

  4. "Sears Travel Service operated by Thomas Cook Canada"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook

    I worked at Thomas Cook for more than 10 years

    Pros

    Great co-workers, Great Customers Good suppliers

    Cons

    Too numbers focused Not enough marketing support No support from Senior Management Threats if performance is not at their perceived level. $50.00 revenue per hour is not a realistic goal in this economy or marketing place.

  5. "Good employer whilst operating"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cabin Manager in Nottingham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Thomas Cook full-time

    Pros

    Pay, Promotions, Environment, Travel, Benefits

    Cons

    Long and unsociable hours. Uncomfortable Uniform. Lots of courses

  6. "great experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Ródos
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Thomas Cook full-time for more than a year

    Pros

    -friendly environment; a lot to learn

    Cons

    - long hours - not to organized

    Continue reading
  7. "Very good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Recommends
    Positive Outlook

    I have been working at Thomas Cook full-time for more than 3 years

    Pros

    Management.. Employee centric.. Pay scale

    Cons

    Slow growth rate and nothing

    Continue reading
  8. "Not enough goodwill for banks"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Operations Analyst in Ely, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Thomas Cook full-time

    Pros

    Good working environment at Westpoint, Peterborough.

    Cons

    Trading at a loss, no finance to invest in projects.

    Continue reading
  9. "Great Employer"

    5.0
    Former Employee - Head of Strategic Purchasing in London, England

    I worked at Thomas Cook full-time

    Pros

    great employer, great team, great company culture.

    Cons

    Unfortunately the top management failed to keep the company alive

  10. "TCX"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fleet Technical Engineer in Manchester, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Thomas Cook full-time for more than 5 years

    Pros

    Very good employer to work for in this industry

    Cons

    Progression stagnant, very little upwards progression, lots of sideways movements

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