The Hartford Reviews | Glassdoor.ca

The Hartford Reviews

Updated 20 March, 2019
1,800 reviews

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3.7
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The Hartford CEO Christopher Swift
Christopher Swift
629 Ratings

Employee Reviews

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Pros
  • "Some added benefits of working at The Hartford include the work/life balance" (in 184 reviews)

  • "Collegial and good work from home policy" (in 115 reviews)

Cons
  • "The work/life balance can be hard on occasion" (in 88 reviews)

  • "If you are customer-facing just assume that you are going to be treated like a sweatshop call center employee" (in 52 reviews)

More Pros and Cons

  1. Featured Review

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Phoenix, AZ (US)
    Current Employee - Customer Service Representative in Phoenix, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time

    Pros

    Best company culture I've ever encountered! Learnership will encourage you to grow and help you develop along the way. Very active ERGs. Mentor programs.

    Cons

    Outdated systems result in longer calls.


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Senior Consultant in Windsor, CT (US)
    Former Employee - Key Senior Consultant in Windsor, CT (US)

    I worked at The Hartford full-time (More than 5 years)

    Pros

    Great atmosphere, great leadership. Wish I was able to take my job with me.

    Cons

    Can't take my job with me.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Workers Compensation Claims Adjuster
    Current Employee - Workers Compensation Claims Adjuster

    I have been working at The Hartford full-time

    Pros

    Flexible hours and working from home.

    Cons

    Can be a stressful caseload.


  4. "Culture, Vision and Commitment to the Community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President in Hartford, CT (US)
    Current Employee - Assistant Vice President in Hartford, CT (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 5 years)

    Pros

    Positive Employee Focused Culture, Competitive Compensation, Flexible Work Environment, Leadership is accessible, very flat organziation

    Cons

    can be slow to react to needed change

    Advice to Management

    Fully commit to change, new strategies and goals, re-calibrate existing practices that may stand in the way of our ability to achieve our ambitions (how we measure success at the top of the organization).


  5. "Good company to grow your career."

    StarStarStarStarStar
    Former Employee - Financial Analyst in Jersey City, NJ (US)
    Former Employee - Financial Analyst in Jersey City, NJ (US)

    I worked at The Hartford full-time (More than 3 years)

    Pros

    Good co-workers and environment to learn.

    Cons

    Some long hours when needed.


  6. "Overall a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent fringe benefits. Great 401k, health, generous PTO. Other perks to keep an employee engaged

    Cons

    It's hard to move within the company. You gotta do a lot of networking and hope there is a position open


  7. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at The Hartford full-time (More than a year)

    Pros

    Company working towards being a tech company, collaborative work space and definitely a good starting place for you to get your feet wet in industry

    Cons

    Location, and that's pretty much it.

  8. Helpful (1)

    "Struggling to find footing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Property Claims Representative
    Current Employee - Outside Property Claims Representative
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at The Hartford full-time

    Pros

    Relaxed environment with friendly peers

    Cons

    Lacks direction and consistency. Company is struggling to find operating comfort zone

    Advice to Management

    Don’t let workflow overrule common sense


  9. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time (More than 3 years)

    Pros

    -work/life balance
    -flexible work arrangements
    -onsite gym and nurse free to all employees
    -well respected company in the industry
    -career opportunities

    Cons

    Nothing negative to say at this time.


  10. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Specialist
    Current Employee - Enrollment Specialist
    Recommends
    Approves of CEO

    I have been working at The Hartford full-time (More than a year)

    Pros

    - Great work/life balance (flexible work schedule, work from home opportunities, etc.)
    - Great benefits (health, dental, vision, 401k, etc.)
    - Great paid time off and decent maternity leave
    - High job stability and ability to progress if you apply yourself
    - Although definitely a "Corporate America" environment, the culture is very relaxed and inclusive

    Cons

    - Insurance companies are generally hard to get into and you may end up having to start in Customer Service (which is horrible & taxing) to get your foot in the door but if you apply yourself and prove you are an asset to the company (meet metrics, be a team player, become an expert in your role, etc.) you will be able to move on to a more rewarding/better fitting role.
    - Pay/compensation is lower than other insurance companies
    - Management tends to play favorites and can sometimes create negative environments (petty/immature/unfair) for your team but if you are not effected by that sort of thing at work you will be fine.