The Co-operators Reviews
Updated Jun 15, 2021
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Approve of CEO
Robert Wesseling
115 Ratings
Pros
"Having access to work from home as needed is a great way to achieve a sustainable work-life balance" (in 34 reviews)
"Fantastic work environment, good management" (in 25 reviews)
Cons
"Registered office in Guelph (Ontario)" (in 10 reviews)
"There is imited work life balance and high overtime expectations" (in 5 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee, more than 1 year★★★★★
Pros
Amazing work culture and work life balance. They offer amazing benefits and just an over all amazing company that offers great pay and great work culture.
Cons
No cons that I can remember.
- Current Employee, more than 1 year★★★★★
Pros
ethical company Invests in education customer service driven Fairly safe job if you can meet the standards Opportunity to gain skills with development opportunity
Cons
Salary not in line with industry standards..always below industry average Not for someone who wants mon to Fri job... Saturday every month and late shifts every month. LIR takes calls outside their home province so are expected to work different shifts working late and sat Every month Lots of new comers but not licensed for other provinces , a huge resentment among old timer LIR as they end up serving odd/ late shifts LIR support local office but surprisingly they only operate 9-5 M TO F. ACC is the only department which works on Saturday late shifts every day of the week, evey Saturday of the month, LIR working as late as 10 pm ET .only one who is awake late night and works on Saturday and remains the least paid in the company. So much for customer service!!!!
Thank you for taking the time to review The Co-operators. We value your feedback. Salaries and incentive plans are reviewed on a regular basis to ensure they're competitive with similar positions within the insurance industry and local markets. As an existing employee, we encourage you to share your concerns with your leader so that they may address them directly.
- Former Employee, more than 1 year★★★★★
Pros
Amazing worklife balance. Complete support from manager
Cons
More events can happen within team
The Co-operators Response
Talent Acquisition Coordinator
Thanks for the time you took to write a review and provide your suggestions. We value hearing/receiving feedback from current/former employees as we realize there is always room for improvement.
- Current Employee★★★★★
Pros
Amazing coworkers that foster good teamwork skills
Cons
Working from home is difficult
The Co-operators Response
Talent Acquisition Coordinator
Thank you for your positive review! We appreciate your feedback.
- Current Employee★★★★★
Pros
Great company, community minded, excellent benefits
Cons
Sometimes processes are slow, large company
The Co-operators Response
Talent Acquisition Coordinator
Thanks for your review! As a Co-operative, we have a distinct culture rooted in our co-op values, which is reflected in our commitment to learning and development, our collaborative spirit and our approach to supporting Canadian communities.
- Former Employee, more than 3 years★★★★★
Pros
Good Benefits and corporate culture
Cons
Starting salary is low and commissions can vary by agent
The Co-operators Response
Talent Acquisition Coordinator
At The Co-operators we value and want to acknowledge your concerns so that we may grow. Our Associate Insurance Advisor is a key player in the support and development of the agency operation. Our advisors are self-employed and at minimum are required to pay market rate to their employees. They are accountable and responsible for running the agency and managing their staff.
- Current Employee★★★★★
Pros
work life balance low salary
Cons
no promotion and no work life balance
The Co-operators Response
Talent Acquisition Coordinator
Thank you for taking the time to review The Co-operators. Salaries and incentive plans are reviewed on a regular basis to ensure they're competitive with similar positions within the insurance industry and local markets. We offer a comprehensive total rewards package, including competitive salary, bonus, pension and benefits. The Co-operators also supports a balanced, performance oriented work environment and offers a number of benefits to support employees in balancing their work, family and community commitments.
- Former Employee, more than 5 years★★★★★
Pros
Great atmosphere and team work.
Cons
Lack of transparency to associates for renewals.
- Current Employee, more than 1 year★★★★★
Pros
Great benefits Supportive staff Tons of development opportunities
Cons
Work may feel repetitive at times
The Co-operators Response
Talent Acquisition Coordinator
Thank you for taking the time to post your review on Glassdoor!
- Former Employee★★★★★
Pros
Salary and Benefits. Good team work
Cons
Shifts. Call center, after call performances.
The Co-operators Response
Talent Acquisition Coordinator
Thanks for taking the time to write a review!
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The Co-operators Response
Talent Acquisition Coordinator