The Co-operators Reviews | Glassdoor.ca

The Co-operators Reviews

Updated 17 January, 2019
150 reviews

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4.1
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The Co-operators President, CEO Robert Wesseling
Robert Wesseling
32 Ratings

Employee Reviews

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Pros
Cons
  • "No work life balance, expectations and stress level is very high" (in 3 reviews)

  • "Can be a little slow with technology but that is improving" (in 3 reviews)

More Pros and Cons

  1. "Personal lines claims representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time

    Pros

    Great work Environment
    Flexible hours /work life balance
    Work from home option available
    Good benefits overall

    Cons

    Heavy work loads but seasonal

    The Co-operators Response

    17 Dec, 2018 – Talent Management Specialist

    The Co-operators supports a balanced, performance oriented work environment and offers a number of benefits to support employees in balancing their work, family and community commitments. Thank you... More


  2. "Great company to work for, but find it difficult to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Insurance Representative in Mississauga, ON
    Current Employee - Licensed Insurance Representative in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 3 years)

    Pros

    - Good company values
    - Extremely competitive salary/benefits/vacation
    - Canadian company
    - Enjoy the people I work with
    - Don't take my work home with me
    - Fantastic/thorough training
    - Rewarding job that sets someone up for success in the insurance industry

    Cons

    - Outside of getting into Claims & Underwriting, I find it hard to grow internally and get into the departments that I want to get into
    - Micromanaging
    - Direction is not always aligned amongst departments/supervisors, so you will often hear one thing from one supervisor and something that contradicts that from another
    - Sometimes found there was a "boys club" mentality which resulted in preferential treatment/favoritism/hints of gender inequality

  3. "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at The Co-operators full-time

    Pros

    The people, places and training.

    Cons

    Not certain about the cons.

    Advice to Management

    None

    The Co-operators Response

    7 Jan, 2019 – Talent Management Specialist

    Thank you for taking the time to review what it is like working at The Co-operators. We are a proud Canadian Co-operative who employs talent across Canada from coast to coast. There is a direct... More


  4. "Recruiting More Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Recruiter in Guelph, ON
    Current Employee - Corporate Recruiter in Guelph, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than a year)

    Pros

    It’s not just what we say, the proof is in the pudding….
    Our culture is caring, innovative and collaborative and we value work life balance – not just a cliché – we practice what we preach!

    Cons

    No company is perfect but I can honestly say, everyone has a choice and if there is something that doesn’t work – FIX IT!

    Advice to Management

    KEEP UP THE AMAZING WORK!

    The Co-operators Response

    17 Dec, 2018 – Talent Management Specialist

    Thank you for your positive review. The Co-operators is a different insurance company as we are part of the co-operative business sector. Our business is built on the values of honesty, caring... More


  5. "Claims Representative III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time

    Pros

    Great flexible place to work. Very supportive environment

    Cons

    High volumes of work at times.

    The Co-operators Response

    5 Dec, 2018 – Talent Management Specialist

    Thank you for taking the time to write such a positive review! As an employer The Co-operators strives to create a culture in which every employee feels valued, supported and inspired to do their... More


  6. "Insurance Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time

    Pros

    Plenty of training offered, great company to work for and grow within.

    Cons

    May not always have the top salary offered.

    The Co-operators Response

    1 Nov, 2018 – Talent Management Specialist

    Thank you for posting a positive review about your experience working at The Co-operators. The Co-operators invests in the development of employees to support their learning and career enrichment... More


  7. "Insurance Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Advisor in Halifax, NS
    Former Employee - Insurance Advisor in Halifax, NS
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Co-operators full-time (Less than a year)

    Pros

    Friendly atmosphere, good home-life balance.

    Cons

    Pay is very low compared to the market. Commissions and renewals (if any) are not even close

    Advice to Management

    Pay more and ensure that agents keep the renewals

    The Co-operators Response

    13 Nov, 2018 – Talent Management Specialist

    At The Co-operators we value and want to acknowledge your concerns so that we may continue to grow. Our advisors are self employed and are required to pay market rate to their employees. The... More

  8. "INSURANCE ADVISOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at The Co-operators full-time (Less than a year)

    Pros

    Good Company to work for

    Cons

    None in particular, May be improve on benefits and Salary Structure for well deserved candidates

    The Co-operators Response

    19 Sep, 2018 – Talent Management Specialist

    Thank you for taking the time to post your review! We are happy to hear that you are enjoying your time at The Co-operators and encourage you share your suggestions for improvement with your leader... More


  9. Helpful (2)

    "Associate Insurance/Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Insurance/Financial Advisor in Kawartha Lakes, ON
    Current Employee - Associate Insurance/Financial Advisor in Kawartha Lakes, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    Corporate employees are valued beyond anything else.

    Cons

    As an employee of and Advisor office, with 18 yrs with this company I can safely say that I no longer have any sense of value to The Co-operators. For the past 3 years I have been trying to interview for the most basic claims positions. The requirements of which are well below my experience level with this company. I have had at least 15 interviews with no offers and I have applied for at least 5 instances for a Personal Lines Claims Level 1 position. I have not been granted even one interview. Now it is understandable that when you have a PL1 position come up, several applications will be made, but to completely ignore the talent you have sitting in the Advisor offices is abhorrent. I even had a Claims Supervisor speak on my behalf to the fellow Claims Supervisor conducting the interview. Still nothing. I have been waiting a month. There will be no interview, again. This position was *flexible, and *virtual. I have worked virtually before, from a home office. My location should not be an issue. So why is it people in call centers who have been with the company <5 yrs or those that they find in recruitments fairs, better applicants than someone who has first hand experience for 18 yrs with the clients they serve? I am not so disheartened by my own company that I am looking elsewhere. You are going to loose someone with a long tenure and very in depth and advanced knowledge of the company. Simply because you can't see past my position or location in an Advisor office.

    Advice to Management

    Someone from an Advisor office should not be held back simply because we aren't corporate employees. We are a very valuable asset to the company, one which provides the means to your jobs. Without Us, there is no You. Allow us to show you our great experience.

    The Co-operators Response

    24 Oct, 2018 – Talent Management Specialist

    At The Co-operators we value and want to acknowledge your concerns so that we may grow. We are sorry to hear that you are having a negative experience. As an organization, we are committed to... More


  10. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Guelph, ON
    Current Employee - Business Analyst in Guelph, ON
    Recommends
    Approves of CEO

    I have been working at The Co-operators full-time (More than a year)

    Pros

    Great work/ life balance
    A company that truly cares about their employees and clients

    Cons

    Nothing I can think of

    The Co-operators Response

    27 Aug, 2018 – Talent Management Specialist

    Thank you for your positive review! The Co-operators truly is an insurance company unlike any other. As a co-operative, our business is built on the values of honesty, caring, hard work, family and... More