The Co-operators Reviews | Glassdoor.ca

The Co-operators Reviews

Updated 7 April, 2018
136 reviews

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3.8
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The Co-operators President, CEO Robert Wesseling
Robert Wesseling
21 Ratings

136 Employee Reviews

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Pros
Cons
  • Life and wealth product quotas seem a little high (in 3 reviews)

  • No work life balance, expectations and stress level is very high (in 3 reviews)

More Pros and Cons

  1. "Things are fine."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Guelph, ON
    Current Employee - Anonymous Employee in Guelph, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Co-operators full-time (More than 5 years)

    Pros

    The company espouses good corporate values.

    Cons

    Projects are routinely under resourced and poorly planned.

    Advice to Management

    Commit to adequately planning and resourcing projects.

    The Co-operators Response

    5 Apr, 2018 – Talent Management Specialist

    Thank you for taking the time to write a review and provide your suggestions for improvement. At The Co-operators we foster open and transparent communication and strive to create a culture where... More


  2. "Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, PE
    Former Employee - Anonymous Employee in Toronto, PE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Co-operators (More than a year)

    Pros

    Best culture and growth oppurtunities

    Cons

    Can't think of any cons.

    The Co-operators Response

    10 Apr, 2018 – Talent Management Specialist

    Thank you for taking the time to post your review. We agree with your positive comments. At The Co-operators, we value the time our employees spend with us and work hard to support their personal... More

  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Edmonton, AB
    Current Employee - Customer Service Representative in Edmonton, AB
    Doesn't Recommend

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    The company has faithful clients and competitive rates.

    Cons

    Since advisors are running offices as contract you have to work for one who's fair. No raise in over 5 years and been working over 20 years. No advancement to agency owner or support from district to do so. Family members seem to go further than staff

    Advice to Management

    Need district to help those who want to advance in the compay and not forget we too work for the company not just the agent . Not all agents are fair. Recognizing our service and dedication. Making sure the agents are.paying fairly by requesting a copy of wages yearly as well as holding them accountable for educational persuits the staff wishes to persue

    The Co-operators Response

    23 Mar, 2018 – Talent Management Specialist

    At The Co-operators we value and want to acknowledge your concerns and take them seriously so that we may continue to grow. Our advisors are self employed and at minimum are required to pay market... More


  4. "Great place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Co-operators part-time

    Pros

    Interesting work, good pay, relaxed environment most of the time

    Cons

    Can be stressful in busy season

    Advice to Management

    Social events and more time off

    The Co-operators Response

    12 Mar, 2018 – Talent Management Specialist

    At The Co-operators we are open to hearing feedback from former employees and we appreciate you taking the time to write a review. Our company offers a generous compensation package including a... More


  5. Helpful (1)

    "Antiquated Thinking And Leadership Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing & Communications Consultant in Guelph, ON
    Current Employee - Marketing & Communications Consultant in Guelph, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The Co-operators full-time (More than a year)

    Pros

    - Decent salary and benefits
    - Flexible hours
    - Believes in work/life balance

    Cons

    - Ridiculously outdated thinking about customer and employee engagement
    - Leadership team has been with the company for years and as such does not have a view of how to develop strategies and tactics that are current and relevant
    - As a result of long term tenure, management has formed cliques that make it difficult for new comers to fit in
    - Does NOT embrace diversity
    - Profess to have an 'innovation' function, but again antiquated vision and strategy
    - Very strange culture that is attributed to the 'co-operative values'
    - Very outdated performance management methodologies

    Advice to Management

    Time to bring in some outside blood if you want to keep the company relevant in a rapidly changing industry. I'd also recommend having very frank discussions with your leadership team on its engagement tactics and ways of managing people. It's also 2018 so you need to make people from diverse backgrounds feel comfortable. As a gay man, I'm not encouraged to be authentic in the workplace.

    The Co-operators Response

    10 Apr, 2018 – Talent Management Specialist

    At The Co-operators, we are open to hearing feedback from current employees on their experience in our workplace as we recognize there is always room for improvement. The Co-operators supports a... More


  6. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time

    Pros

    Family friendly culture. A somewhat conservative organization.

    Cons

    Don't be fooled by the co-operative, some of the typical corporate games exist.

    The Co-operators Response

    26 Feb, 2018 – Talent Management Specialist

    At The Co-operators we are open to receiving feedback from current employees which helps us continue to learn and grow. As an employer The Co-operators strives to create a culture in which every... More


  7. "Actually put people before profits - not just a slogan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Mississauga, ON
    Current Employee - Regional Sales Manager in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Co-operators full-time (More than 10 years)

    Pros

    Great culture, great corporate values, really lives people before profits.

    Cons

    Slow to evolve or change, sometimes refereed to as Big blue when referring to its lack of agility

    Advice to Management

    Leverage your more efficient smaller companies/departments.

    The Co-operators Response

    26 Feb, 2018 – Talent Management Specialist

    Thank you for taking the time to post your review about working for The Co-operators. We agree we have a great culture. We are a co-operative organization that thinks beyond increasing profits and... More

  8. "Associate Insurance Advisor II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Insurance Advisor II in Vancouver, BC
    Current Employee - Associate Insurance Advisor II in Vancouver, BC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Co-operators full-time (More than 3 years)

    Pros

    Balanced work culture, good benefits, flexible work times usually, Not pushy sales oriented (yet!), Canadian!, supportive of individual growth and education

    Cons

    Office culture could vary greatly from one office to another. Corporate offices (agencies ran directly by the company) should simplify the employee evaluation systems.
    Better Actuaries need to be hired to promote competitiveness as they strive for more accurate rates.

    Advice to Management

    Company should work harder on adopting new technologies for office automation for both client-facing and Business-facing systems.
    Also revise the hiring procedures in place, to be more efficient in order to minmize pressure and frustration of current staff and also cut in costs. Company shoud acertain that new hires have the basic computer and social skills required especifically by this line of work as it is usually held to a relatively higher standard.

    The Co-operators Response

    5 Mar, 2018 – Talent Management Specialist

    At The Co-operators we are open to receiving feedback as we realize there is always room for improvement. It is unfortunate that you feel that the organization is not meeting all your expectations... More


  9. "Pleasant experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Agent in Toronto, ON
    Former Employee - Insurance Agent in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good commission and flexible hours. You get what you put into it in terms of making money. Everyone is really friendly and accommodating

    Cons

    No room to grow - not for young people. Smaller offices can get difficult at times working in a 3 person office everyday


  10. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Financial Advisor in Toronto, ON
    Former Employee - Associate Financial Advisor in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at The Co-operators full-time (More than 3 years)

    Pros

    Great working environment and great team

    Cons

    Some people where to focused on sales oppose to customer service.

    The Co-operators Response

    1 Feb, 2018 – Talent Management Specialist

    Thank you for taking the time to post your review about your experience in our workplace. Our Associate Financial Advisor is a key player in the support and development of the agency operation. We... More


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