The Co-operators Reviews

Updated Jun 15, 2021

To filter reviews, or .
4.4
91%
Recommend to a Friend
98%
Approve of CEO
The Co-operators President, CEO Robert Wesseling
Robert Wesseling
115 Ratings
Pros
  • "Having access to work from home as needed is a great way to achieve a sustainable work-life balance(in 34 reviews)

  • "Fantastic work environment, good management(in 25 reviews)

  • Cons
  • "Registered office in Guelph (Ontario)(in 10 reviews)

  • "There is imited work life balance and high overtime expectations(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Amazing Company

      Jun 15, 2021 - Claims Adjuster in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing work culture and work life balance. They offer amazing benefits and just an over all amazing company that offers great pay and great work culture.

      Cons

      No cons that I can remember.

      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 1 year

      Good start if focussing on insurance as a career

      May 18, 2021 - LIR in Mississauga, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      ethical company Invests in education customer service driven Fairly safe job if you can meet the standards Opportunity to gain skills with development opportunity

      Cons

      Salary not in line with industry standards..always below industry average Not for someone who wants mon to Fri job... Saturday every month and late shifts every month. LIR takes calls outside their home province so are expected to work different shifts working late and sat Every month Lots of new comers but not licensed for other provinces , a huge resentment among old timer LIR as they end up serving odd/ late shifts LIR support local office but surprisingly they only operate 9-5 M TO F. ACC is the only department which works on Saturday late shifts every day of the week, evey Saturday of the month, LIR working as late as 10 pm ET .only one who is awake late night and works on Saturday and remains the least paid in the company. So much for customer service!!!!

      Be the first to find this review helpful

      The Co-operators Response

      Talent Acquisition Coordinator

      Thank you for taking the time to review The Co-operators. We value your feedback. Salaries and incentive plans are reviewed on a regular basis to ensure they're competitive with similar positions within the insurance industry and local markets. As an existing employee, we encourage you to share your concerns with your leader so that they may address them directly.

    3. 5.0
      Former Employee, more than 1 year

      Amazing company

      Jun 6, 2021 - BI Analyst in Guelph, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing worklife balance. Complete support from manager

      Cons

      More events can happen within team

      Be the first to find this review helpful

      The Co-operators Response

      Talent Acquisition Coordinator

      Thanks for the time you took to write a review and provide your suggestions. We value hearing/receiving feedback from current/former employees as we realize there is always room for improvement.

    4. 5.0
      Current Employee

      NA

      May 27, 2021 - Administrative Assistant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing coworkers that foster good teamwork skills

      Cons

      Working from home is difficult

      Be the first to find this review helpful

      The Co-operators Response

      Talent Acquisition Coordinator

      Thank you for your positive review! We appreciate your feedback.

    5. 5.0
      Current Employee

      Great company to work for

      May 26, 2021 - Associate Insurance Advisor in Mississauga, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, community minded, excellent benefits

      Cons

      Sometimes processes are slow, large company

      Be the first to find this review helpful

      The Co-operators Response

      Talent Acquisition Coordinator

      Thanks for your review! As a Co-operative, we have a distinct culture rooted in our co-op values, which is reflected in our commitment to learning and development, our collaborative spirit and our approach to supporting Canadian communities.

    6. 4.0
      Former Employee, more than 3 years

      Depends on the Agent

      Jun 10, 2021 - Associate Insurance Advisor in Waterloo, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Benefits and corporate culture

      Cons

      Starting salary is low and commissions can vary by agent

      Be the first to find this review helpful

      The Co-operators Response

      Talent Acquisition Coordinator

      At The Co-operators we value and want to acknowledge your concerns so that we may grow. Our Associate Insurance Advisor is a key player in the support and development of the agency operation. Our advisors are self-employed and at minimum are required to pay market rate to their employees. They are accountable and responsible for running the agency and managing their staff.

    7. 5.0
      Current Employee

      great

      May 26, 2021 - Business Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work life balance low salary

      Cons

      no promotion and no work life balance

      Be the first to find this review helpful

      The Co-operators Response

      Talent Acquisition Coordinator

      Thank you for taking the time to review The Co-operators. Salaries and incentive plans are reviewed on a regular basis to ensure they're competitive with similar positions within the insurance industry and local markets. We offer a comprehensive total rewards package, including competitive salary, bonus, pension and benefits.    The Co-operators also supports a balanced, performance oriented work environment and offers a number of benefits to support employees in balancing their work, family and community commitments.

    8. 3.0
      Former Employee, more than 5 years

      Good company

      Jun 9, 2021 - Associate Financial Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great atmosphere and team work.

      Cons

      Lack of transparency to associates for renewals.

      Be the first to find this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Best company I’ve worked with

      May 20, 2021 - Licensed Insurance Representative in Mississauga, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits Supportive staff Tons of development opportunities

      Cons

      Work may feel repetitive at times

      Be the first to find this review helpful

      The Co-operators Response

      Talent Acquisition Coordinator

      Thank you for taking the time to post your review on Glassdoor!

    10. 4.0
      Former Employee

      Feedback

      Jun 8, 2021 - Customer Service Representative in Moncton, NB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary and Benefits. Good team work

      Cons

      Shifts. Call center, after call performances.

      Be the first to find this review helpful

      The Co-operators Response

      Talent Acquisition Coordinator

      Thanks for taking the time to write a review!

    Viewing 1 - 10 of 312 Reviews

    Popular Careers with The Co-operators Job Seekers

    Licensed Insurance Representative
    Learn About the Job
    JobsSalariesInterviews
    Accident Benefits Claims Adjuster
    Learn About the Job
    Business Intelligence Analyst
    Learn About the Job

    Work at The Co-operators? Share Your Experiences

    The Co-operators logo
    or