The Body Shop Employee Reviews about "free products"

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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "when i worked there is observed a lot of staffing issues and also experience poor management." (in 95 reviews)
- "Very frustrating for the many managers and associates whose stores performed above average and still were not compensated for their service." (in 81 reviews)
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Found 359 of over 2K reviews
Updated Sept 27, 2023
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Reviews about "free products"
Return to all Reviews- 4.0Mar 28, 2015Anonymous EmployeeFormer Employee, more than 1 yearTulsa, OK
Pros
The products we were selling were great, pride is taken in the ingredients and company. My manager was wonderful. She works closely with all staff and led by example. Training on new products was always informative and beneficial.
Cons
The sales point to hit could be very difficult to hit and selling requirements for add ons were a hassle but is an understandable necessity for retail.
The Body Shop Response8y
Hello and thank you for sharing your experience of working at The Body Shop. We are happy to hear that you are proud of our product ingredients and the company as a whole. Equally, good management and training is something we greatly value, so thank you for sharing your positive experience with your manager. We appreciate that sales targets can be a challenge to achieve, and we hope that with an encouraging manager and supportive colleagues this can be an exciting challenge.
- 2.0Jun 15, 2015Anonymous EmployeeFormer Employee
Pros
You will work with great people and meet friends in your region. The free products and product testers you get are great swell as the staff discount! The in store events are fun and the products are such a good quality and fabulous to work with.
Cons
Every month for the whole 2 years I was there I was underpaid by a lot of money. I am still owed money and they don't seem to care about underpaying their staff. As pretty much everyone who is part time or not on a yearly salary (management only) is underpaid and it seems the body shop simply don't care. Never an apology and never anyone at head office to talk to.. only your manager can do this and they have 1000 other things to be doing.
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