Teleperformance Reviews

Updated Sep 21, 2020

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3.4
64%
Recommend to a Friend
69%
Approve of CEO
Teleperformance Chairman and CEO Daniel Julien
Daniel Julien
1,954 Ratings
Pros
Cons
  • "low pay, constantly problem with the air condition or getting fast information(in 131 reviews)

  • "Poor management poor manager knowledge is less(in 100 reviews)

More Pros and Cons
  1. "Great Company"

    5.0
    Former Employee - Customer Service Representative 

    I worked at Teleperformance full-time

    Pros

    Awesome Company To Work With

    Cons

    tiresome and stressfull. Pay isnt that great

    Teleperformance Response

    Content Analyst

    Our aim is to see to it to provide our employees with a remarkable experience with us while being given opportunities for career advancement. Thank you for your great review!

  2. "Great Place. Good Managament."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Outbound Call Center Representative in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Teleperformance full-time for less than a year

    Pros

    Environment, Hours, Management, Balanced Workload.

    Cons

    Same factors as other companies.

    Continue reading

    Teleperformance Response

    Content Analyst

    We appreciate your candid review. Our goal is to provide our employees a nurturing and fun environment wherein they are given the opportunity to maintain their work-life balance, enjoy their job and maintain harmonious relationships with their coworkers. All the best!


  3. "Good to start"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Teleperformance full-time for more than a year

    Pros

    Great team and supervisors. Very supportive

    Cons

    Pay is minimum Not all campaigns are good

    Teleperformance Response

    Social Media Engagement Specialist

    We value all of our employees and believe each and everyone should be given equal opportunities and support them all the way. Thank you for your review.

  4. "Company Review"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Teleperformance full-time for less than a year

    Pros

    Excellent, Communication, Flexible, Relaxed, Supportive

    Cons

    Growth, Tiring, Boring, Distance, Time

    Continue reading
  5. COVID-19

    "Agent de support techinique"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Agent de support technique in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Teleperformance full-time for less than a year

    Pros

    - Work from home during Covid - Equipment is provided` - Nice training program

    Cons

    - Unreasonably strict on the performance needed to stay at the job - Unreasonable expectations about how much time is needed to answer calls and give all the support - Supervisors after the training are not available/responsive most of the time -

    Continue reading
  6. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Financial Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Teleperformance part-time for more than a year

    Pros

    It's very flexible with schedules. Also, there is a friendly environment

    Cons

    There is not a clear career path for administrative positions

  7. "Awesome work environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support in Toronto, ON

    I worked at Teleperformance full-time for more than a year

    Pros

    Energetic and fun work place I enjoyed training and work experience

    Cons

    Break area needs to be more spacious and more fun

    Teleperformance Response

    Content Analyst

    Thank you for your great review! Our goal is to make sure we provide our employees with proper and extensive training to enhance their skills, provide excellent customer service, and prepare them for future career opportunities. Have a great day!

  8. "If you need quick money, this could be a good opportunity for you during Cpv-19"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Montreal, QC

    I have been working at Teleperformance full-time for less than a year

    Pros

    1. Company give you a computer 2. A lot of training 3. quick money

    Cons

    1. Some managers don't care about agents, they will rarely give you an in-time response. 2. Poor payment 3. A lot of pressure.

  9. "Not a great place to work"

    2.0
    Former Employee - Technical Support Engineer in Montreal, QC

    I worked at Teleperformance full-time for less than a year

    Pros

    They give you a chance when you are new in the city.

    Cons

    The environment is too toxic, You cannot take any unscheduled breaks as that will warrant an action form. if you try to eat longer than your break you will be scolded, if you are not logged in before your start time, you will be scolded.

    Teleperformance Response

    Content Analyst

    Hello, thank you for your honest review. We follow certain policies to ensure the efficiency and productivity of our employees. Our aim also is to provide a positive environment while being rewarded with proper incentives. Have a nice day!

  10. "Inconsiderate, unprofessional, the opposite of compartmentalized"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sprint Sales Representative in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Teleperformance full-time for more than a year

    Pros

    Good plan B if not C

    Cons

    You could be on a campaign and have to change your campaign every couple of months; instability

    Continue reading

    Teleperformance Response

    Content Analyst

    Hello! We apologize that you felt this way and thank you for sharing your experience with us. Our goal is to see to it our employees feel that they are treated well and cared for while receiving proper compensation and benefits. All the best and good luck!

Found 7299 reviews