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Teavana

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Teavana Employee Reviews about "free drinks"

3.7

55% would recommend to a friend

(119 total reviews)

CEO Andrew T. Mack

Andrew T. Mack

58% approve of CEO

Ratings by category

3.8

Diversity and Inclusion

3.5

Culture and Values

3.3

Work/Life Balance

3.3

Compensation and Benefits

3.1

Career Opportunities

3.1

Senior Management

Ratings distribution

5 stars

14%

4 stars

25%

3 stars

27%

2 stars

19%

1 star

15%

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "Poor management from corporate.(in 74 reviews)
  • "pay is low this makes it hard to keep loyal staff therefore more tur over.(in 71 reviews)
  • "Terrible upper management and forces their employees to be pushy to customers(in 49 reviews)
  • "a good salesperson pays attention to body language and listens to what the customer is saying, and I've found that my managers have praised subtle/suggestive selling and friendiness over pushy or dishonest sales tactics.(in 43 reviews)
  • "Yes, every partner has a sales goal and going over it you get bonuses, this does lead to unnecessary drama with co workers.(in 19 reviews)

Ratings by Demographics

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Found 119 of over 1K reviews

Updated Dec 3, 2023

Reviews about "free drinks"

Return to all Reviews
119
    1. 1.0
      Nov 4, 2013
      Sales Floor
      Former Employee, less than 1 year
      West Nyack, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free coffee at Starbucks and as many free drinks as you want during your shift.

      Cons

      I worked at store 209 in West Nyack and the managers there are extremely unprofessional. Though I did "no call no show" which is terminable offense, but I was fired via text message.

      2
      1. 2.0
        Dec 2, 2012
        Sales Associate
        Current Employee, less than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - The 40% discount is great - Drink free tea while at work (not like you'll have time to anyway) - If the manager isn't working then you are under less pressure, you still have to sell, but you can sell how you want. And in the end sell more because you don't have someone constantly nagging at you to sell. I think that it really depends on the team and the management you have that either make or break your experience. Espcially if you're a high volume store, and it's sad to say that this job made me really hate retail. Most jobs I've had have been retail and working at a restaurant washing dishes is looking a lot more apealing than working here.

        Cons

        - Nagging from manager about sales when one is clearly trying. - Hours are based on sales so if you did horrible one week, you'll get 1 four hour shift the next week almost guaranteed. - I have and other coworkers as well have been talked down to and lectured like children when not "doing something right" according to the manager. (No respect)

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        1. 4.0
          Aug 2, 2021
          Sales Specialist
          Former Employee, more than 1 year
          Lone Tree, CO
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Met some of my favorite people! Learned a lot about tea! Got a free drink per shift which was definitely nice.

          Cons

          Corporate was obviously disorganized. We didn't have a manger for about 9 of the 11 months I was there. The managers they sent in from other stores were either amazing or terrible.

          1. 3.0
            Aug 27, 2012
            Sales Associate
            Former Employee, less than 1 year
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Free tea (It really is nice to get a lot of drinks for free) Great co-workers Good hours

            Cons

            Poor management Hard sales Convoluted management system

            1. 4.0
              Jun 22, 2015
              Anonymous Employee
              Current Employee, more than 1 year
              Orlando, FL
              Recommend
              CEO Approval
              Business Outlook

              Pros

              - I was lucky enough to end up working with a great team! Most of them I consider my friends. - Supportive management. - Flexible with schedule. - Free drinks of tea on shift!

              Cons

              - Slow to work your way up. Don't expect to be promoted any time soon unless you are amazing at sales. Even then, some people wait around forever to be promoted to anything above a Team Lead. - Awful communication! Have to be on your feet and ready to switch up your script a bit due to slow communication from management. - Not nearly enough to make a living with the amount of work you do.

              1. 2.0
                Dec 25, 2013
                Keyholder
                Current Employee, more than 1 year
                Chicago, IL
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Free drinks during your shift

                Cons

                They push you hard to hound the customers and make unrealistic goals. It definitely turns people off and a quick Google search will show that many customers leave perturbed.

                1
                1. 1.0
                  Apr 8, 2014
                  Team Lead
                  Former Employee, more than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  -Free tea (drinks) at work -Sometimes you get to take home the stuff they were going to throw away -30% off items in the store, but not Breville stuff. -Most customers are nice -You get to learn a lot about tea

                  Cons

                  -You start at $8 an hour for the job, and you move up to $9 for a Team Lead (unless you work in a state that has a higher min wage) and there are no raises, ever. -You start at part time and you don't go to full time unless you have AMAZING sales, your hours are based on your sales -If they do decide to train you (which they do if you aren't holiday staff) you start with 2 hour shifts for the first 2 weeks (it's about 8 hours a week total) -VERY heavy sales job -Hard to reach enough sales for a 'bonus' which is only 2% of your sales IF you make this much per hour for every hour you work in a month --Low volume store -$50 an hour (for every hour you work for a whole month) --Mid volume store -$60 --High volume store -$70 --Also if you think that you are going to get your bonus during the Christmas season forget it. They raise it to $95 an hour during the holidays. -The daily goals for the store are not very realistic, also you might have a boss that just tells you the same thing over and over, sell! Sell! Sell! -People get catty over sales and sometimes people steal sales from other people. Long story short when I first got there my boss was a good. He was about sales yes, but he actually cared about his staff and was very much a team player. Everyone respected and liked him, but then we got a new boss and that boss was moved to another store. My new boss was horrible, and I was bullied out of my job (I won't get into details to protect my anonymity).

                  1
                  1. 2.0
                    Jun 11, 2014
                    Anonymous Employee
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Free tea drinks while working! Great products to sell for many people in safe environment in Mall.

                    Cons

                    High overturn, it really depends on who you work with.

                    1. 5.0
                      Feb 24, 2010
                      Anonymous Employee
                      Current Employee
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      free tea drinks you make your self

                      Cons

                      over the top sales pitches

                      1. 2.0
                        May 10, 2012
                        Sales Associate/Teaologist
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Unlimited tea to drink while working Discount on all items in store Nice people to work with and very friendly

                        Cons

                        Schedule is always different, with not much notice. They almost always schedule you at times when you are unavailable. Management doesn't seem to care about the needs of the employee.

                        1
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