Tangerine Reviews

Updated Jul 29, 2021

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Found 238 of over 285 reviews

3.8
66%
Recommend to a Friend
61%
Approve of CEO
Tangerine President and CEO  Brenda Rideout (no image)
Brenda Rideout
71 Ratings
Pros
  • "The work environment is very inclusive and so motivating(in 21 reviews)

  • "Tangerine has a great culture in comparison to other bureaucratic bank cultures(in 21 reviews)

  • Cons
  • "No room for growth or promotion(in 9 reviews)

  • "No real way to move up unless switching to Scotiabank(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      good place to work

      Jun 21, 2021 - Manager, Analytics 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice work enviourment! really enojy

      Cons

      no really con... Enjoy working here

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    2. 5.0
      Current Employee, more than 5 years

      Collaborative, Innovative and Growing

      Jun 18, 2021 - Senior Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The People: My colleagues keep me coming in everyday excited to work. The people truly are the best part of working on Tangerine. Collaboration and Learning: If you want to learn and stretch into new areas and lines of business the opportunity it there you just have to ask for it. There is always something new on the horizon. And people genuinely want to work with others. Benefits: Being owned by Scotiabank the benefits package is substantive, with a focus on mental health support. Additionally during COVID-19 the business really stepped up to help employees feel supported.

      Cons

      Reactive vs. Proactive: Tangerine is always trying to improve customer experience, but sometimes instead of digging into the root of the problem and solving it, they are focused on what can be done right now. They need to focus less on band-aid solutions and more on the root cause. Need more people: COVID has had a significant effect on recruiting and Tangerine needs more people. They also need to give those people time to ramp up.

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    3. 4.0
      Current Employee, more than 1 year

      Good Work Environment

      Jul 29, 2021 - Retail Sales Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      culture of the workplace is great, people are nice to work with and encourage growth. Not as strict as other banks you might work at. also great benefits

      Cons

      too many changes to physical distribution team, not enough consideration to those employees, and what they want to do with their careers.

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    4. 4.0
      Current Employee, less than 1 year

      Welcoming and collaborative culture

      Jul 16, 2021 - Senior Manager, Communications 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I joined during the pandemic and overall coworkers are collaborative and friendly. Lots of access to senior leadership to share ideas. Opportunities for development and growth. Great benefits.

      Cons

      Location is outside of downtown (although a flexible model will help).

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    5. 4.0
      Current Employee, more than 3 years

      Great place to work!

      Jul 19, 2021 - Client Relationship Specialist in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The culture is fun and relaxed!

      Cons

      Everybody seems to be underpaid especially at more entry level positions. Not too much room for real growth until you consider BNS Jobs as well.

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    6. 4.0
      Current Employee, more than 1 year

      good company

      Jul 22, 2021 - Transaction Processing Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      work life balance, good insurance

      Cons

      sometimes it would be overwhelming

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    7. 4.0
      Current Employee

      BA

      Jul 23, 2021 - Business Analyst in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great working executive employee done

      Cons

      Not interested in writing this section

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    8. 4.0
      Former Employee

      Nice Company (at the time)

      Jul 6, 2021 - Customer Service Representative (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - friendly environment - opportunies for career growth/advancement

      Cons

      - lower pay compared to competitors

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    9. 4.0
      Former Employee, more than 3 years

      Good entry level bank job

      Apr 13, 2021 - Customer Sales Representative in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, flexible hours, decent bonus

      Cons

      Upper management seemed lost and out of touch with the general public, management did not really care about customer service employees. After the Covid pandemic started, Tangerine upper management closed majority of locations and gave customer service employees a choice of either becoming a call centre associate or to voluntarily quit with no severance. Basically don't care about your career aspirations as they will externally hire someone rather than internal promotion, even though they say they care.

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    10. 5.0
      Current Employee

      Great

      Jun 16, 2021 - Sales Associate in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and great management

      Cons

      There are pretty much no cons

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