Tangerine Reviews

Pros

The People: My colleagues keep me coming in everyday excited to work. The people truly are the best part of working on Tangerine. Collaboration and Learning: If you want to learn and stretch into new areas and lines of business the opportunity it there you just have to ask for it. There is always something new on the horizon. And people genuinely want to work with others. Benefits: Being owned by Scotiabank the benefits package is substantive, with a focus on mental health support. Additionally during COVID-19 the business really stepped up to help employees feel supported.

Cons

Reactive vs. Proactive: Tangerine is always trying to improve customer experience, but sometimes instead of digging into the root of the problem and solving it, they are focused on what can be done right now. They need to focus less on band-aid solutions and more on the root cause. Need more people: COVID has had a significant effect on recruiting and Tangerine needs more people. They also need to give those people time to ramp up.

Pros

culture of the workplace is great, people are nice to work with and encourage growth. Not as strict as other banks you might work at. also great benefits

Cons

too many changes to physical distribution team, not enough consideration to those employees, and what they want to do with their careers.

Pros

work life balance, good insurance

Cons

sometimes it would be overwhelming

Pros

Good pay, flexible hours, decent bonus

Cons

Upper management seemed lost and out of touch with the general public, management did not really care about customer service employees. After the Covid pandemic started, Tangerine upper management closed majority of locations and gave customer service employees a choice of either becoming a call centre associate or to voluntarily quit with no severance. Basically don't care about your career aspirations as they will externally hire someone rather than internal promotion, even though they say they care.