TNS North America Employee Reviews about "work life balance"

Updated May 18, 2018

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2.7
34%
Recommend to a Friend
37%
Approve of CEO
TNS North America Global CEO Richard Ingleton
Richard Ingleton
10 Ratings
Pros
Cons
  • "Senior management does not do a good job of staffing to meet demands of the business(in 8 reviews)

  • "Can sometimes get in the way of itself likely moreso due to Kantar regulations or the large scope of the organization(in 5 reviews)

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Reviews about "work life balance"

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  1. "Typical Market Research Firm"

    3.0
    Former Employee - Anonymous Employee 

    I worked at TNS North America full-time

    Pros

    Work life balance (better than other Kantar companies)

    Cons

    Process and procedures can be optimized for better efficiency

  2. Helpful (1)

    "Senior Project Manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at TNS North America full-time for more than 10 years

    Pros

    Good work-life balance. Ability to work with many clients across many sectors. Many offices in many countries with opportunities to travel for work.

    Cons

    This company got too big and stopped focusing on the customer. They ended up more interested in systems than keeping projects. Too much outsourcing.

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  3. "Great Wok/life Balance"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Research Manager in Norwalk, CT
    Recommends
    Neutral Outlook

    I have been working at TNS North America full-time for more than a year

    Pros

    Senior management is very knowledgeable and supportive. Great work/ life balance. Innovative offerings to keep current within industry. Gives junior employees exposure to clients early onion career.

    Cons

    Benefits and PTO package is below industry standards

  4. Helpful (2)

    "Account Executive"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at TNS North America

    Pros

    Flexibility (work from home), Great work life balance.

    Cons

    Stagnant with no positive momentum or upward mobility in future sight.

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  5. "It was okay"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Project Manager in Horsham, PA
    Doesn't Recommend
    No Opinion of CEO

    I worked at TNS North America

    Pros

    Work life balance is okay

    Cons

    No opportunity for growth if you want to grow

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  6. Helpful (3)

    "A company with potential, but no clear direction"

    2.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Disapproves of CEO

    I worked at TNS North America

    Pros

    - Good work-life balance; TNS affords the ability to work from home / adjust office hours as necessary. - Coworkers are intelligent and, for the most part, easy to work with. - Decent benefits, but they don't come cheap.

    Cons

    - Corporate "transformation" into separate PMO and RMO has been challenging. While most RMs have learned to work as a team with their assigned PMs, there is a pervading feeling of "us vs. them" and almost an air of superiority of the RMO towards the PMO. - Internal systems are a mess. The company is way too bogged down in processes and busywork, and the number of different logins and passwords employees need to keep track of is staggering.. "Streamlining" is obviously a dirty word at TNS. - Maybe it's the current economic climate with everyone fighting to save their jobs, but cost containment is at near-hysteria levels. It is to the point that if you assist a colleague with their project, you need to confirm with them first if you can even charge time to the job lest you go over budget. AEs / RMs price their studies so that very little wiggle room is left in the budget for unforeseen circumstances. Despite upper management's insistence that costs be managed, project budgets continue to be overrun more times than not. - Don't expect to have an upward career path at TNS, particularly if you're an RM or PM. - Senior management seems to have no idea where the company is headed. The head of Kantar (TNS's parent company) felt the need to take over the TNS CEO job earlier this year, which is never a good sign. - Most of the so-called "growth" initiatives that are being introduced are lackluster. Doesn't TNS have a marketing / product development team? Are they being paid? - Talent continues to leave left and right, either on their own accord (self-preservation, in all likelihood) or through layoffs. Morale is poor.

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  7. Helpful (2)

    "Proceed with Caution"

    2.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    No Opinion of CEO

    I have been working at TNS North America

    Pros

    Fair time off schedule, good place to use as a stepping stone into other companies and positions. Allows for good work/life balance.

    Cons

    Constantly re-organizing upsets clients. Pay is below average from others in the industry. Be conscious of which position you take, you can easily get stuck in a dead end position.

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  8. Helpful (2)

    "Potential if senior management gets serious!"

    2.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Disapproves of CEO

    I have been working at TNS North America

    Pros

    There is great flexibility granted to employees who work hard. Work-life balance is possible to achieve, even though many weeks require long hours. My peers/colleagues are some of the best people and the key reason I stay at TNS. Day-to-day teams are very collaborative and higher level industry experts are approachable and great partners.

    Cons

    Senior management is the big disconnect at TNS. We have seen so much change, we are all exhausted! I do not think senior management has a pulse on what is really happening at the client level. If it weren't for the great project directors, analysts, account execs, middle management and operations staff, this company would have faltered long ago - if only senior management would come to this realization. Communication from senior management is non-existent and no one backs up the talk with the walk. There is no consistency - we can't figure out how to advance our careers and receive positive recognition for our efforts. Some people are horrible at their job and are constantly praised while exceptional employees are over-looked and sometimes laid off - it didn't use to be this way. Training to advance your career is also lacking, especially since almost the entire HR training team was laid off late last year.

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  9. Helpful (3)

    "Management Needs Improvement"

    1.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Cincinnati, OH
    Doesn't Recommend
    No Opinion of CEO

    I have been working at TNS North America

    Pros

    You can count on good work/life balance with reasonable hours. Team members are friendly and willing to help each other out. It's a very relaxed office environment.

    Cons

    Senior leadership does not necessarily know what it is doing; if the tough decision of layoffs need to be made, do it one wave, not several disparate, unpredictable waves. Valuable employees are not treated equally; there is definitely some inequality within the departments. There is no substantive professional development for employees, and training is a joke. Some managers do not deserve their title; they may know how to manage projects, but not people. There are too many people who came from the old NFO culture and this makes the company stifled, or resistant to any major changes that are needed for this company to succeed.

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