TNS North America Reviews

Updated May 18, 2018

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2.7
34%
Recommend to a Friend
37%
Approve of CEO
TNS North America Global CEO Richard Ingleton
Richard Ingleton
10 Ratings
Pros
Cons
  • "Senior management does not do a good job of staffing to meet demands of the business(in 8 reviews)

  • "Can sometimes get in the way of itself likely moreso due to Kantar regulations or the large scope of the organization(in 5 reviews)

More Pros and Cons
  1. "Typical Market Research Firm"

    3.0
    Former Employee - Anonymous Employee 

    I worked at TNS North America full-time

    Pros

    Work life balance (better than other Kantar companies)

    Cons

    Process and procedures can be optimized for better efficiency

  2. "Good place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TNS North America full-time for more than 3 years

    Pros

    Large global company with many good people

    Cons

    Competitive, changing environment makes it hard for a generalist to win


  3. Helpful (1)

    "Senior Project Manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at TNS North America full-time for more than 10 years

    Pros

    Good work-life balance. Ability to work with many clients across many sectors. Many offices in many countries with opportunities to travel for work.

    Cons

    This company got too big and stopped focusing on the customer. They ended up more interested in systems than keeping projects. Too much outsourcing.

    Continue reading
  4. "Vice President"

    3.0
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at TNS North America full-time

    Pros

    Family like atmosphere, nice building

    Cons

    Struggling business, more so due to the nature of the industry

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  5. "TNS"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Chicago, IL
    No Opinion of CEO

    I worked at TNS North America for more than 8 years

    Pros

    Nice people, good work ethic. Lots of experienced folks with lots of mentorship available.

    Cons

    A bit disorganized from a technical standpoint.

  6. "Good people, poor leadership"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TNS North America full-time for more than 3 years

    Pros

    Smart client and project management people. Ability to work from home. Relatively flexible hours.

    Cons

    Incompetence and lack of vision of senior management/board. Poor inter-office/team coordination and collaboration.

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  7. "Seems like the hard times never end..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Horsham, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TNS North America full-time

    Pros

    Smart, hard working colleagues. Work from home flexibility. Staff includes a lot of experienced researchers who openly share their knowledge. Branded research solutions are OK. Global capabilities.

    Cons

    Assembly line mentality. Management views employees as just "cogs in a wheel". Organization is too top heavy. Many rounds of layoffs have left a lot of "chiefs" but not too many "Indians". Working 50+ hours/week is the expectation.

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  8. "In Change"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Associate in Horsham, PA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at TNS North America full-time for more than 10 years

    Pros

    As a former leader in the industry the employee form a family bound that allows for team work across departments.

    Cons

    Under its parent company TNS's growth in North America is stagnated. Out sourcing more work to India has create downsizing in several departments.

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  9. Helpful (3)

    "Down the tubes they go...."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Norwalk, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at TNS North America

    Pros

    Global capabilities and resources are somewhat good.

    Cons

    Horrendously incompetent leadership at all levels of the firm. Important strategic decisions are made by people with no knowledge of how the business works. Constantly laying off people doesn't fix the company's revenue problems.

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  10. "Vice President"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at TNS North America full-time for less than a year

    Pros

    Great working environment. People supportive within and across departments to help you get your job done and meet the clients' need. Great thought leadership, ample opportunities for training, and supportive direct management.

    Cons

    There seems to be a lot of reorganizations, and restructuring.

Found 85 reviews